Tint shop messed up my paint.

[Devante]

Took my week old FRS to get tinted yesterday.
They messed up my paint.

I washed it the night before. Woke up in the morning and didn't notice anything. Took it in to get tinted and picked it up and as soon as I got home, I saw this white, hazy line in the driver's back fender. I tried to wash it again this morning and it didn't go away.

They also put a few divets in the rubber trim on the roof on both sides.

I'll probably talk to them tomorrow.

Do tint places used any kind of chemical that may have caused this? I noticed there was a lot of dried spray all over my paint. I assumed it was water.

Also, what can I do about the damage? How can I/they/someone get rid of this line? I have pictures but the best way I can explain it is kind of a milky white line with maybe some light milky haze around it.

Also, I'm not sure how to handle the tint place. I mean it's really my word against theirs if they don't take responsibility for it.

Thanks for any advice.

[tyrantcf]

I'm not seeing any damage. As far as the weather stripping stuff, many cars come off the lot like that.

The white line to me looks like a light refraction or shadow, but Ill take your word for it as I'm sure the pictures don't do it justice. Have you tried washing the car again?

[Tcoat]

There is zero work done on the outside of the car for tint and all they use is water when installing it. I don't see what you are talking about either. Doubt they did anything.

[Impureclient]

I see it. They don't do any "work" on the outside but may have laid the tint against the outside windows to get an outline to cut the tint for inside and inadvertently rubbed against the car.
If you look up close did they scratch into the clear or is the milky sitting on top of the clear? Either way, it can probably be buffed out. You need a real up close picture, preferably in a dark location and then shine a flashlight on the damage. That picture is taken too far back in too bright light.
In the car I had before my FR-S, my girlfriend did a surprise tint on it when it was a couple weeks old. They used heat guns and burnt nice 2" circles into the seat and denied they even used heat guns for tinting after I showed them what they did. Maybe your tinters scratched the paint and used a cutting compound to get the scratch out and that is causing a light refraction like tyrantcf mentioned?
This is why I on my FR-S, I used the inhouse tinter at Toyota so there was no shenanigans of destroying anything and denying it. Hopefully your tinter isn't such an jerkface when you show them.

[Devante]

Originally Posted by Tcoat

There is zero work done on the outside of the car for tint and all they use is water when installing it. I don't see what you are talking about either. Doubt they did anything.

You don't see that white line halfway between the rear window and the top of the fender going pretty much across the entire top of the fender?

I can see it in the picture but maybe because I know what it looks like in real life.

Anyway, what type of repair would get that out?

[N1rve]

Looks normal to me... I have that line too.



That spray is usually soap and water.

[00NissanNinja]

Maybe left over overspray they didn't clean up or something? Take a little rubbing compound to it. Doesn't look like the paint was damaged from the picture.

[Devante]

It's most definitely a visible mark, guys. I'll try to get a better picture.

[00NissanNinja]

I see what you mean, but yeah closer pictures would probably help, like I said take some rubbing compound to it.

[Devante]

Alrighty. I posted a video that I took before washing it.
After I washed it, it looks just the same. (just without the dust :P').

[ame="https://www.youtube.com/watch?v=T9UbJvG7sD4"]FRS Paint Damage - YouTube[/ame]

[WhiteFRS69]

i have a feeling for the fact that you took it home and off there property before noticing this, that they are going to fight it and claim it left there hands perfectly fine

[Tcoat]

Ahhh now it can be seen and now I can even see it in the pics. Doubt it was a direct result of the tint in that location but somebody may have dragged something across it. Give it a quick clay bar and a dab of polish and I bet it is gone completely. Doesn't look like any real damage to the paint just a light scuff to the surface.

[Devante]

I bought some clay bar actually. Have no idea the best way to use it yet. Everything I've read says wet it with quick detailer then medium pressure rub it back and forth several times. Sound about right?

I'll try it.

[WhiteFRS69]

Originally Posted by Devante

I bought some clay bar actually. Have no idea the best way to use it yet. Everything I've read says wet it with quick detailer then medium pressure rub it back and forth several times. Sound about right?

I'll try it.

i would start off with little to no pressure at all,

IMO get some polish instead, wont cause any damange to the paint (I.E. Swirls) like clay bar will, but than again, its a new car so im sure the paint isnt that contaminated

start off with little to no pressure with the clay bar and just make sure the surface is well lubricated, dont use regular water, use a quick detailer or a dessinated clay bar lub