Ordered JDM items... No Tracking # Yet?

[N1rve]

Hey All:

I recently purchased some JDM items from Japanparts.com last Monday. It's been a week and I haven't received a tracking number yet.

Anyone have any idea or a clue as to how long it takes to get a tracking number ?

Edit: FYI: They did take the money out of my account.

[Snowblind]

Why don't you contact them and find out?

[mav1178]

I would hope you know what you ordered.

They do not stock anything, almost everything they sell is ordered from a local distributor or dealer.

Lead time could be anywhere from 3-28 days. "Estimated delivery time by EMS/Courier
14-21 days" only means they expect this item to be in stock within a week to 10 days, and shipping is upwards of 2 weeks.

What was the expected lead time on their site for the part?

-alex

[N1rve]

Originally Posted by Snowblind

Why don't you contact them and find out?

I wouldn't want to escalate it if if this is normal. This is an international order and not a regular domestic order.

Originally Posted by mav1178

I would hope you know what you ordered.

They do not stock anything, almost everything they sell is ordered from a local distributor or dealer.

Lead time could be anywhere from 3-28 days. "Estimated delivery time by EMS/Courier 14-21 days" only means they expect this item to be in stock within a week to 10 days, and shipping is upwards of 2 weeks.

What was the expected lead time on their site for the part?

-alex

I do remember what I ordered. I just checked and it says a 10-15 days estimated delivery time.

So.... what would 10-15 days imply in this case if 5 days have already passed?

It sounds like this is something normal and to be expected?

[OICU812]

Originally Posted by N1rve

I wouldn't want to escalate it if if this is normal. This is an international order and not a regular domestic order.




I do remember what I ordered. I just checked and it says a 10-15 days estimated delivery time.

So.... what would 10-15 days imply in this case if 5 days have already passed?

It sounds like this is something normal and to be expected?

15-5=10?


Seriously though ya they're typically slow. But again the delivery time is usually how long till "they" get them so therefore a month likely to you tops.

[mav1178]

Yes it's normal. I usually get to around 5-8 days before I get a follow up email on tracking numbers.

It's also normal to ask them what the status is of your order.

-alex

[myusernameisrob]

Shipping parts from Japan isn't as expensive or take as long as some distributors claim.

You might want to call them to confirm.

[N1rve]

Originally Posted by yoitsrob

Shipping parts from Japan isn't as expensive or take as long as some distributors claim.

You might want to call them to confirm.

I really have no idea how they're organized. Calling Japan isn't cheap either...

[Turbo95eg6]

Well, they obviously have not received the item then. I would not order from them unless you are patient, but they are good with letting you know when something goes in transit. Email them.

[CaptainSlow]

Just contact them and ask for an estimated shipping and delivery date.

[N1rve]

Update: Sent a follow up e-mail earlier today. It's currently 3PM in Japan... still no response.

[calmtigers]

Honestly I wouldn't be too worried as its only been 5 days, I know other things can come into play port things etc. Parts from japan usually take a decent amount of time for some reason or another.

Also curious to see what this secret part is

[N1rve]

Originally Posted by calmtigers

Honestly I wouldn't be too worried as its only been 5 days, I know other things can come into play port things etc. Parts from japan usually take a decent amount of time for some reason or another.

Also curious to see what this secret part is

LOL Not a big secret Ive been pretty blunt about it in other threads ahaha.

[mav1178]

Originally Posted by N1rve

Update: Sent a follow up e-mail earlier today. It's currently 3PM in Japan... still no response.

If you're going to nitpick the actual time in Japan and try to backtrack how long it takes to get a response.... perhaps you should not order these parts from companies far away.

Example of my STi fender garnish order (took 6+ weeks to ship):

Ordered 12/22/13
Emailed 1/6/14 for status
1/7 reply was that it would ship in February due to one item being on backorder
1/9 reply was that the fender piece was on backorder
2/4 I emailed for status
2/5 reply was that they were waiting for the parts, "please await for a while"
2/5 follow up was that ETA is 1-2 weeks
2/10 item shipped

I've ordered 6 times from them, the shortest timeframe they've shipped is around 6 days.

-alex