wheel got damaged during shipping - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

bkblitzed · 08-05-2013, 10:22 PM

Hey so i purchased a set of 17x9 rpf1's but one of the wheel got damaged during shipping. My only concern is, i received em on july 15th, and i now noticed the damage. The reason why i was so late was because today was the day i was going to get em mounted since i broke my ankle and couldn't do anything for a whole month, so will me being so late to notice the damage be a problem? I contacted the vendor/sent pics and im just waiting for the response. But is there anything else i can do? The company that shipped it was UPS.

Here's some pictures of it, and you can clearly tell the box was damaged from the same area.

infinite012 · 08-05-2013, 10:26 PM

Ouch. Take it up with the vendor.

ZionsWrath · 08-05-2013, 10:31 PM

My enkeis came with a plastic ring protecting the lips. Did yours have those? If so that must have been some serious force....

bkblitzed · 08-05-2013, 10:34 PM

Quote:

Originally Posted by ZionsWrath

My enkeis came with a plastic ring protecting the lips. Did yours have those? If so that must have been some serious force....

no all it had was some cloth thing that covered the lip. It was similar to like a hair net.

My main concern is these were the 35offset wheels. And when i bought em i think the vendor only had like 1 or 2 sets left. So what if they have no more 17x9 et35 rpf1's. Also i tried to file a claim but i deleted all my emails to make room, and i lost the tracking info to file a claim with ups D:

ZionsWrath · 08-05-2013, 10:35 PM

hmm mine had the hair net and plastic ring. Were the boxes opened and resealed? Try email enkei and ask if they should have had those rings.

bkblitzed · 08-05-2013, 10:39 PM

Quote:

Originally Posted by infinite012

Ouch. Take it up with the vendor.

Quote:

Originally Posted by ZionsWrath

hmm mine had the hair net and plastic ring. Were the boxes opened and resealed? Try email enkei and ask if they should have had those rings.

Im not sure if they were opened but they might have while sitting at the vendor. I just emailed the vendor about this issue, and they said they'll talk to ups about the damage. So im just waiting but anyone have experience with this? Like how long will i usually have to wait for a new wheel or something.

ZionsWrath · 08-05-2013, 10:44 PM

Worst case you can take it somewhere to get fix. Its small and plain silver, shouldn't be too hard for a wheel repair guy.

GL

bkblitzed · 08-05-2013, 10:49 PM

Quote:

Originally Posted by ZionsWrath

Worst case you can take it somewhere to get fix. Its small and plain silver, shouldn't be too hard for a wheel repair guy.

GL

yea ive gotten past wheels fixed when they had horrible curb rash, but it's just this is a new wheel D: lol.

dem00n · 08-05-2013, 11:01 PM

If they deny the fact of why the wheels weren't check earlier then give documentation of your injury.

bkblitzed · 08-05-2013, 11:10 PM

Quote:

Originally Posted by dem00n

If they deny the fact of why the wheels weren't check earlier then give documentation of your injury.

alright thanks, i got plenty of pictures of my injury haha.

CSG Mike · 08-05-2013, 11:34 PM

This is an issue with shipping damage; the vendor isn't to blame here... but I'm glad theyre willing to contact UPS for you

bkblitzed · 08-05-2013, 11:53 PM

Quote:

Originally Posted by CSG Mike

This is an issue with shipping damage; the vendor isn't to blame here... but I'm glad theyre willing to contact UPS for you

yea i just hope ups reimburses me or something.

08-05-2013, 10:22 PM	#1
bkblitzed is better than you Join Date: Jun 2013 Drives: 2013 raven FRS Location: Norcal Posts: 1,293 Thanks: 591 Thanked 1,347 Times in 745 Posts Mentioned: 25 Post(s) Tagged: 0 Thread(s)	wheel got damaged during shipping Hey so i purchased a set of 17x9 rpf1's but one of the wheel got damaged during shipping. My only concern is, i received em on july 15th, and i now noticed the damage. The reason why i was so late was because today was the day i was going to get em mounted since i broke my ankle and couldn't do anything for a whole month, so will me being so late to notice the damage be a problem? I contacted the vendor/sent pics and im just waiting for the response. But is there anything else i can do? The company that shipped it was UPS. Here's some pictures of it, and you can clearly tell the box was damaged from the same area. Last edited by bkblitzed; 08-07-2013 at 04:20 AM.

08-05-2013, 11:01 PM	#9
dem00n Member of the year - 2016 Join Date: Jul 2012 Drives: Scion FRS Location: New York Posts: 3,575 Thanks: 788 Thanked 2,427 Times in 1,111 Posts Mentioned: 23 Post(s) Tagged: 0 Thread(s)	If they deny the fact of why the wheels weren't check earlier then give documentation of your injury. __________________ Friends don't let friends Plastidip

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08-05-2013, 10:26 PM	#2
infinite012 Banned Join Date: Jan 2013 Drives: 13 DGM BRZ Ltd Location: Williamsburg, VA Posts: 974 Thanks: 294 Thanked 470 Times in 255 Posts Mentioned: 17 Post(s) Tagged: 4 Thread(s)	Ouch. Take it up with the vendor.

08-05-2013, 10:31 PM	#3
ZionsWrath Thanks Join Date: Apr 2013 Drives: BRZ Location: NY Posts: 4,163 Thanks: 5,989 Thanked 3,100 Times in 1,498 Posts Mentioned: 38 Post(s) Tagged: 3 Thread(s)	My enkeis came with a plastic ring protecting the lips. Did yours have those? If so that must have been some serious force....

08-05-2013, 10:35 PM	#5
ZionsWrath Thanks Join Date: Apr 2013 Drives: BRZ Location: NY Posts: 4,163 Thanks: 5,989 Thanked 3,100 Times in 1,498 Posts Mentioned: 38 Post(s) Tagged: 3 Thread(s)	hmm mine had the hair net and plastic ring. Were the boxes opened and resealed? Try email enkei and ask if they should have had those rings.

08-05-2013, 10:44 PM	#7
ZionsWrath Thanks Join Date: Apr 2013 Drives: BRZ Location: NY Posts: 4,163 Thanks: 5,989 Thanked 3,100 Times in 1,498 Posts Mentioned: 38 Post(s) Tagged: 3 Thread(s)	Worst case you can take it somewhere to get fix. Its small and plain silver, shouldn't be too hard for a wheel repair guy. GL

08-05-2013, 11:34 PM	#11
CSG Mike Join Date: Jul 2012 Drives: S2000 CR Location: Orange County Posts: 14,561 Thanks: 8,941 Thanked 14,211 Times in 6,854 Posts Mentioned: 970 Post(s) Tagged: 14 Thread(s)	This is an issue with shipping damage; the vendor isn't to blame here... but I'm glad theyre willing to contact UPS for you

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