Subaru Nav BT connectivity - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

qoncept · 06-10-2013, 07:06 PM

My phone constantly drops Bluetooth connection to the OE navigation HU in my BRZ. Someone told me there is a TSB for a firmware update that supposedly fixes these horrible connection issues but I can't find any information and my dealer is <playing> dumb. Can anyone tell me anything useful?

zoomzoomers · 06-10-2013, 07:25 PM

I and a few other members here have that same issue as well. Seems not everyone is affected, either because of different phones or just a random issue for some. IIRC, the Navi TSB doesn't have anything to do w/ the BT, but is about the reception of the Sat/Navi antenna. Hope that helps.

Also, deleting the phone book on the Navi and reconnecting, from scratch, helped me a bit with the dropped BT connections.

radroach · 06-10-2013, 07:25 PM

What phone are you using? Some have difficulty, mine in particular is an HTC One S with stuttering playback on the BRZ nav unit and I have to toggle bluetooth on and off on the phone after starting the car to get it to work properly.

qoncept · 06-10-2013, 10:17 PM

It's a Galaxy S4. I'll try repairing it. I already have the phonebook and SMS sync off. Not too optimistic.

King Tut · 06-11-2013, 12:22 PM

My phone had always connected just fine and remained connected. Then yesterday it connected and disconnected about 30 times on the way to work. I have an older HTC Evo 3D. I think it might be a phone issue and not a Subaru issue.

michaelahess · 06-11-2013, 04:18 PM

My SGS3 sometimes has issues. Randomly drops every 4-5 minutes, then clears up for half an hour. My Defy XT has no issues ever that I've noticed.

Vmax911 · 06-11-2013, 05:10 PM

I had BT drop issues as well. I unpaired and deleted the phone, changed the startup screen image, and repaired the phone. On repair I allowed phonebook echange but denied the MAP (messaging). So far it has worked great. Are any of those things the solution? Who knows, but it's working for me!

jimbobrand · 06-12-2013, 12:24 PM

I know that when I had CM10 on my Galaxy 3S Skyrocket the BT hated connecting to the phone. Once I reverted back to CM9 everything was fine again.

King Tut · 06-13-2013, 02:59 PM

I just rebooted my phone, and I haven't had a disconnect since.

Kimsey47 · 06-13-2013, 03:23 PM

Quote:

Originally Posted by qoncept

It's a Galaxy S4. I'll try repairing it. I already have the phonebook and SMS sync off. Not too optimistic.

Hey, I've got the Galaxy S3 and have the same issues. I had the TSB for the head unit performed and no dice on fixing it. Basically Subaru's headunit is complete $#!T and I look forward to when a nice Android unit comes out which I feel is suitable to replace it. I actually feel like Subaru should release a TSB for the whole head unit, admit that it is crap, and give me back some of my purchase price for the car because it is that bad!

thill · 06-13-2013, 05:40 PM

I have an iPhone 4S and take lots of calls/stream music and have never had an issue yet (fingers crossed). On my Genesis Coupe this started happening all the time and was just random over BT.

kludger · 06-13-2013, 08:32 PM

iPhone 4 jailbroken, no BT issues, connects up quickly and has never dropped BT ever.

King Tut · 06-14-2013, 12:08 PM

Quote:

Originally Posted by Kimsey47

Hey, I've got the Galaxy S3 and have the same issues. I had the TSB for the head unit performed and no dice on fixing it. Basically Subaru's headunit is complete $#!T and I look forward to when a nice Android unit comes out which I feel is suitable to replace it. I actually feel like Subaru should release a TSB for the whole head unit, admit that it is crap, and give me back some of my purchase price for the car because it is that bad!

The TSB has NOTHING to do with Bluetooth. It is only for the GPS antenna lock up issue. Good luck getting that TSB for the whole head unit and a check back from Subaru. Mine works great.

Kimsey47 · 06-15-2013, 02:40 AM

Quote:

Originally Posted by King Tut

The TSB has NOTHING to do with Bluetooth. It is only for the GPS antenna lock up issue. Good luck getting that TSB for the whole head unit and a check back from Subaru. Mine works great.

According to my dealer they had a TSB/or similar for the Bluetooth issues too. This required them to get a firmware update for the head unit which i had to wait on to arrive. You're more than welcome to contact Kelly Subaru in Chattanooga, TN and ask Tim the service manager about what work they performed. If it wasn't classified a TSB then it was at least a known issue with a possible solution. Just sharing what was done on my vehicle bro! Never thought I'd run into a TSB Nazi! LoL Relax!

06-10-2013, 07:25 PM	#2
zoomzoomers Senior Member Join Date: Nov 2011 Drives: 2013 Subaru SWP BRZ Limited 6AT Location: Darkside Posts: 1,862 Thanks: 526 Thanked 305 Times in 207 Posts Mentioned: 9 Post(s) Tagged: 0 Thread(s)	I and a few other members here have that same issue as well. Seems not everyone is affected, either because of different phones or just a random issue for some. IIRC, the Navi TSB doesn't have anything to do w/ the BT, but is about the reception of the Sat/Navi antenna. Hope that helps. Also, deleting the phone book on the Navi and reconnecting, from scratch, helped me a bit with the dropped BT connections. __________________ Man Law#17:A man in the company of a hot, seductively dressed, woman MUST remain sober enough to fight! MODS: AVO tubes + filter, Cusco (F) strut brace w/ MC brace, Perrin CBE, Subaru OEM trunk tray, Grimmspeed front license re-locator & hood struts and Beatsonic rear cam.

06-11-2013, 12:22 PM	#5
King Tut NASA SpecE30 Racer Join Date: May 2012 Drives: 2006 Honda S2000 Location: Gulf Breeze, FL Posts: 7,279 Thanks: 607 Thanked 5,759 Times in 3,055 Posts Mentioned: 274 Post(s) Tagged: 10 Thread(s)	My phone had always connected just fine and remained connected. Then yesterday it connected and disconnected about 30 times on the way to work. I have an older HTC Evo 3D. I think it might be a phone issue and not a Subaru issue. __________________ - King Tut Street/Track Car: 2006 Honda S2000 TT3 \|\| Race Car: 1987 BMW 325is SpecE30 \|\| Tow Vehicle: 2014 RAM 1500 EcoDiesel Sold Cars: 2012 BMW M3 \|\| 2013 Subaru BRZ \|\| 2012 Porsche Cayman R \|\| 2009 Chevrolet Z06 \|\| 2009 BMW M3 \|\| 2004 BMW M3 \|\| 2004 Nissan 350Z

06-11-2013, 04:18 PM	#6
michaelahess Senior Member Join Date: Apr 2012 Drives: '13 GBS BRZ Lim, 2006 Dodge RAM MC Location: Wyoming Posts: 663 Thanks: 72 Thanked 148 Times in 98 Posts Mentioned: 5 Post(s) Tagged: 0 Thread(s)	My SGS3 sometimes has issues. Randomly drops every 4-5 minutes, then clears up for half an hour. My Defy XT has no issues ever that I've noticed. __________________ Mike's Car Journal

06-12-2013, 12:24 PM	#8
jimbobrand Senior Member Join Date: Jun 2012 Drives: 2013 Subaru BRZ Premium Location: San Antonio, TX Posts: 240 Thanks: 29 Thanked 73 Times in 51 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	I know that when I had CM10 on my Galaxy 3S Skyrocket the BT hated connecting to the phone. Once I reverted back to CM9 everything was fine again. __________________ Jim Brand 2013 Subaru BRZ Premium 6MT WRBP Oklahoma Subaru Crew-OKSC.org TXIC San Antonio

06-13-2013, 02:59 PM	#9
King Tut NASA SpecE30 Racer Join Date: May 2012 Drives: 2006 Honda S2000 Location: Gulf Breeze, FL Posts: 7,279 Thanks: 607 Thanked 5,759 Times in 3,055 Posts Mentioned: 274 Post(s) Tagged: 10 Thread(s)	I just rebooted my phone, and I haven't had a disconnect since. __________________ - King Tut Street/Track Car: 2006 Honda S2000 TT3 \|\| Race Car: 1987 BMW 325is SpecE30 \|\| Tow Vehicle: 2014 RAM 1500 EcoDiesel Sold Cars: 2012 BMW M3 \|\| 2013 Subaru BRZ \|\| 2012 Porsche Cayman R \|\| 2009 Chevrolet Z06 \|\| 2009 BMW M3 \|\| 2004 BMW M3 \|\| 2004 Nissan 350Z

06-10-2013, 07:25 PM	#3
radroach Senior Member Join Date: Feb 2013 Drives: car Location: usa Posts: 2,162 Thanks: 1,028 Thanked 867 Times in 530 Posts Mentioned: 35 Post(s) Tagged: 1 Thread(s)	What phone are you using? Some have difficulty, mine in particular is an HTC One S with stuttering playback on the BRZ nav unit and I have to toggle bluetooth on and off on the phone after starting the car to get it to work properly.

06-11-2013, 05:10 PM	#7
Vmax911 Senior Member Join Date: May 2013 Drives: WRB BRZ Location: ABQ Posts: 354 Thanks: 38 Thanked 89 Times in 58 Posts Mentioned: 2 Post(s) Tagged: 0 Thread(s)	I had BT drop issues as well. I unpaired and deleted the phone, changed the startup screen image, and repaired the phone. On repair I allowed phonebook echange but denied the MAP (messaging). So far it has worked great. Are any of those things the solution? Who knows, but it's working for me!

06-13-2013, 05:40 PM	#11
thill Senior Member Join Date: May 2012 Drives: 2020 SS1LE (previous 13 BRZ owner) Location: North Pole Posts: 2,753 Thanks: 328 Thanked 1,463 Times in 802 Posts Mentioned: 20 Post(s) Tagged: 0 Thread(s)	I have an iPhone 4S and take lots of calls/stream music and have never had an issue yet (fingers crossed). On my Genesis Coupe this started happening all the time and was just random over BT.

06-13-2013, 08:32 PM	#12
kludger Senior Member Join Date: Oct 2012 Drives: '13 Boxter S, '13 BRZ(gone) Location: SE PA Posts: 235 Thanks: 309 Thanked 103 Times in 57 Posts Mentioned: 9 Post(s) Tagged: 0 Thread(s)	iPhone 4 jailbroken, no BT issues, connects up quickly and has never dropped BT ever.

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