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| Scion FR-S / Toyota 86 GT86 General Forum The place to start for the Scion FR-S / Toyota 86 | GT86 |
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03-01-2022, 05:16 PM
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#1 |
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Senior Member
Join Date: Nov 2015
Drives: 14 FRS Monogram, 05 Mazdasped Miata
Location: Sarasota, FL
Posts: 599
Thanks: 139
Thanked 150 Times in 110 Posts
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Superb Perrin tech support
 I had some installation problems on my oil cooler and emailed them. I figured it would be the usual everybody-working-from-home delay. Within a couple hours I got a phone call, and a follow-up call later after I sent them some info they needed. They asked for pics which I sent. The part I needed was shipped promptly and they sent several emails in the next few days as they made sure I knew how to make the install work. Yesterday I got an email from Jeff Perrin, offering to send me a hose that is pre-bent to make it even easier. They went to great length to make sure I got my problem solved. I certainly won't hesitate to buy another Perrin product in the future. 
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03-01-2022, 07:01 PM
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#2 |
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Senior Member
Join Date: Sep 2012
Drives: 86
Location: utah
Posts: 1,156
Thanks: 842
Thanked 798 Times in 434 Posts
Mentioned: 8 Post(s)
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That's good to hear.
I haven't worked with them for years, but I remember they had stellar customer service. Jeff was awesome |
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03-14-2022, 05:15 AM
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#3 |
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Senior Member
Join Date: Jun 2013
Drives: 2013 Subaru BRZ
Location: Evanston, IL
Posts: 134
Thanks: 51
Thanked 96 Times in 44 Posts
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I've dealt with Perrin before as well when I was looking for a good solution to clean the filter on my CAI. Not only did they suggest a good company that makes a cleaning kit , they went one further and sent me a new foam element free (I paid shipping) just in case the cleaning stuff didn't play nice with the foam material. 10/10
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