RHDjapan.com - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

notFRS · 07-17-2012, 05:00 AM

Dealt with these guys tonight. Russell specifically,
Fantastic customer service and I am highly impressed. He took care of me and my order and is making sure that I am getting the correct parts after some part number discrepancy/confusion listed on their website.

Immediate and intelligent responses from them, no waiting around and clear information was given. Will be dealing with them again.

If anyone has any issues or is confused about something listed on their site, send them a message, you will actually receive help.

RHDjapan

simpleisbest · 07-18-2012, 05:43 AM

Careful what you buy from those guys. For the majority of their product line they are grey marketers. If you purchase product that may need rebuilds or spare parts, you may not get local support from the manufacturer's domestic operations!!! Buyer beware for sure.

kendalldwhite · 07-18-2012, 11:15 PM

they not selling fr-s parts?

Quote:

Originally Posted by notFRS

Dealt with these guys tonight. Russell specifically,
Fantastic customer service and I am highly impressed. He took care of me and my order and is making sure that I am getting the correct parts after some part number discrepancy/confusion listed on their website.

Immediate and intelligent responses from them, no waiting around and clear information was given. Will be dealing with them again.

If anyone has any issues or is confused about something listed on their site, send them a message, you will actually receive help.

RHDjapan

notFRS · 07-19-2012, 01:49 AM

Quote:

Originally Posted by simpleisbest

Careful what you buy from those guys. For the majority of their product line they are grey marketers. If you purchase product that may need rebuilds or spare parts, you may not get local support from the manufacturer's domestic operations!!! Buyer beware for sure.

Good to know, mostly just plan on purchasing OEM accessories from them.

Quote:

Originally Posted by kendalldwhite

they not selling fr-s parts?

I have no idea, he didn't mention it, I drive a BRZ and don't pay attention to anything FRS. Could email them though, they are in the process of updating their website with the BRZ.

Boxer 86 · 07-21-2012, 03:24 AM

Well I mean technically they are the same parts....

07-17-2012, 05:00 AM	#1
notFRS Senior Member Join Date: Jun 2012 Drives: BRZ Sport-tech Location: Prince George Posts: 138 Thanks: 65 Thanked 39 Times in 15 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	RHDjapan.com Dealt with these guys tonight. Russell specifically, Fantastic customer service and I am highly impressed. He took care of me and my order and is making sure that I am getting the correct parts after some part number discrepancy/confusion listed on their website. Immediate and intelligent responses from them, no waiting around and clear information was given. Will be dealing with them again. If anyone has any issues or is confused about something listed on their site, send them a message, you will actually receive help. RHDjapan Last edited by notFRS; 07-17-2012 at 05:36 AM.

07-21-2012, 03:24 AM	#5
Boxer 86 I ♥ My Spinning Triangles Join Date: Dec 2011 Drives: 1989 Mazda RX-7 GTU Location: Crown Point, IN Posts: 64 Thanks: 89 Thanked 47 Times in 15 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Well I mean technically they are the same parts.... __________________ Lover of true sports cars. I drive an '89 FC, and wish to own a BRZ

07-18-2012, 05:43 AM	#2
simpleisbest Senior Citizen Join Date: May 2012 Drives: Scion FR-S Location: So. Cal Posts: 571 Thanks: 143 Thanked 187 Times in 122 Posts Mentioned: 11 Post(s) Tagged: 0 Thread(s)	Careful what you buy from those guys. For the majority of their product line they are grey marketers. If you purchase product that may need rebuilds or spare parts, you may not get local support from the manufacturer's domestic operations!!! Buyer beware for sure.

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