Energy Suspension front arm bushing kit - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

Satanasso · 01-23-2017, 08:24 PM

Hi friends,
i'm Alessandro from Italy ,i recently purchased a Energy Suspension bushing kit for my BRZ, that is the part number 8.3131G, front arm bushings , from a UK Ebay seller, few days ago i received it ,i opened it and reading the instruction i found that a piece was missing:

the part number: 15.02.51.39, that part is the ring around the front bushing, seems not to be in the package, and in the drawing is numbered differently than in the parts list, i had a look in Energy Suspensions official site:

http://www.energysuspensionparts.com/8.3131

the code is right , the other parts are ok, but the bronze ring is missing, how that could be?

i already contacted the seller and he told me the item is the right one ( the plastic package was perfectly sealed );

i emailed Energy Suspensions for 2 week with no results,
anyone that could help?

thanks a lot
Alessandro

Satanasso · 01-30-2017, 04:58 AM

no one can help?

tyler_win_photo · 01-30-2017, 06:08 AM

I have no idea if this is right but could it be that you reuse the stock one?

Satanasso · 01-30-2017, 07:10 AM

Quote:

Originally Posted by tyler_win_photo

I have no idea if this is right but could it be that you reuse the stock one?

thank you for your answer

i still didn't have the occasion ( and the tool ) to pull out the stock one, i was looking for someone that already did it , to know if the kit is actually missing a piece or not...
i found strange that in 3 weeks , i had no answers from energy suspensions ( it's only a mail for info )...

Satanasso · 02-07-2017, 05:55 PM

i tried to pull out the stock ones but with no success, i compared them and i think that without sleeves i cannot mount them:

that part missing is listed even in those instructions:
http://www.energysuspensionparts.com...ns/8.18115.pdf
http://imagesrv.catalograck.com/imgVD/ENE/17606.pdf

after 1 month still no response from Energy Suspensions...

i'm very angry of that, i'll try to get my money back and go for another brand for bushings...

thomasmryan · 02-07-2017, 06:47 PM

yep, you need the bronze part. since your IP address is overseas, it might go into the junk/spam folder on their end.

try the live chat thing and direct them to this thread.

Satanasso · 02-07-2017, 09:43 PM

a miracle happens!!!!

but still i have to open the wallet...

i think i'll try to fabricate by myself before...

maregt · 02-08-2017, 03:23 AM

Really?! Their product was defective and you have to pay ?

Satanasso · 02-08-2017, 09:56 AM

Quote:

Originally Posted by maregt

Really?! Their product was defective and you have to pay ?

it seems the uk seller is willing to pay the shipping costs for me ( if not i can leave a bad feedback on ebay

)

however it's strange that is missing that piece...

01-23-2017, 08:24 PM	#1
Satanasso Member Join Date: Apr 2012 Drives: Subaru BRZ - Satin White Pearl Location: Venice (Italy) Posts: 55 Thanks: 75 Thanked 15 Times in 14 Posts Mentioned: 2 Post(s) Tagged: 1 Thread(s)	Energy Suspension front arm bushing kit Hi friends, i'm Alessandro from Italy ,i recently purchased a Energy Suspension bushing kit for my BRZ, that is the part number 8.3131G, front arm bushings , from a UK Ebay seller, few days ago i received it ,i opened it and reading the instruction i found that a piece was missing: the part number: 15.02.51.39, that part is the ring around the front bushing, seems not to be in the package, and in the drawing is numbered differently than in the parts list, i had a look in Energy Suspensions official site: http://www.energysuspensionparts.com/8.3131 the code is right , the other parts are ok, but the bronze ring is missing, how that could be? i already contacted the seller and he told me the item is the right one ( the plastic package was perfectly sealed ); i emailed Energy Suspensions for 2 week with no results, anyone that could help? thanks a lot Alessandro __________________

01-30-2017, 04:58 AM	#2
Satanasso Member Join Date: Apr 2012 Drives: Subaru BRZ - Satin White Pearl Location: Venice (Italy) Posts: 55 Thanks: 75 Thanked 15 Times in 14 Posts Mentioned: 2 Post(s) Tagged: 1 Thread(s)	no one can help? __________________

02-07-2017, 05:55 PM	#5
Satanasso Member Join Date: Apr 2012 Drives: Subaru BRZ - Satin White Pearl Location: Venice (Italy) Posts: 55 Thanks: 75 Thanked 15 Times in 14 Posts Mentioned: 2 Post(s) Tagged: 1 Thread(s)	i tried to pull out the stock ones but with no success, i compared them and i think that without sleeves i cannot mount them: that part missing is listed even in those instructions: http://www.energysuspensionparts.com...ns/8.18115.pdf http://imagesrv.catalograck.com/imgVD/ENE/17606.pdf after 1 month still no response from Energy Suspensions... i'm very angry of that, i'll try to get my money back and go for another brand for bushings... __________________

02-07-2017, 09:43 PM	#7
Satanasso Member Join Date: Apr 2012 Drives: Subaru BRZ - Satin White Pearl Location: Venice (Italy) Posts: 55 Thanks: 75 Thanked 15 Times in 14 Posts Mentioned: 2 Post(s) Tagged: 1 Thread(s)	a miracle happens!!!! but still i have to open the wallet... i think i'll try to fabricate by myself before... __________________

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01-30-2017, 06:08 AM	#3
tyler_win_photo Senior Member Join Date: Dec 2013 Drives: 2014 Scion FRS (Asphalt) Location: Redmond, WA Posts: 559 Thanks: 39 Thanked 173 Times in 143 Posts Mentioned: 6 Post(s) Tagged: 2 Thread(s)	I have no idea if this is right but could it be that you reuse the stock one?

02-07-2017, 06:47 PM	#6
thomasmryan Senior Member Join Date: Jan 2016 Drives: hyper blue Location: east tn Posts: 406 Thanks: 169 Thanked 264 Times in 158 Posts Mentioned: 2 Post(s) Tagged: 2 Thread(s)	yep, you need the bronze part. since your IP address is overseas, it might go into the junk/spam folder on their end. try the live chat thing and direct them to this thread.

02-08-2017, 03:23 AM	#8
maregt Member Join Date: Oct 2013 Drives: Subaru BRZ Location: Piacenza, Italy Posts: 42 Thanks: 16 Thanked 13 Times in 8 Posts Mentioned: 1 Post(s) Tagged: 2 Thread(s)	Really?! Their product was defective and you have to pay ?

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