bought air ride suspension and its damaged - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

frs_94 · 10-23-2015, 07:40 PM

so i bought air lift performance kit used and the seller told me that every thing is in good condition and when i get the package the 2 front bags are close to having holes in them and the thread on them is damaged, wires are cut, missing tie rod endlinks.
what do you guys think i should do should i go through paypal with the buyer protection plan because he sent me damaged goods or make him send me a refund.
thanks

Ammunition · 10-23-2015, 08:03 PM

I personally would never purchase something from someone that types (and therefore presents) them self like that on what should be a professional transaction. I also would never carry out a transaction for something of that price, value through text messages.

I'd complain to the buyer first - send them the images, and be clear about the issue and that you want to return the product for a refund (or want a partial refund if you think it'll still work alright and that damage doesn't bother you - I know very little about air suspension, but I wouldn't want a part that looks that abused on my car).

If he isn't cordial with you and doesn't respond or gets hostile, I'd go through PayPal - GL.

ryoma · 10-23-2015, 08:33 PM

hopefully you did not send the money over paypal as a gift. try and reason with the seller first before resorting to filing a claim with paypal. it definitely looks like he was trying to mislead you since he stated that he would clean them, but he didn't happen to notice the damage. or maybe he "cleaned" them too good and actually damaged it. though, I do agree with Ammunition that I would never do business with anyone who writes like that even if it is over texts.

as for the end links, did he explicitly state that end links are included? most coilovers don't include those so I'm thinking that this set might not have included them originally either.

and if he falls through, file a claim with paypal and post a review on the seller in the seller feedback forum.

frs_94 · 10-23-2015, 08:34 PM

No didnt send it as a gift

EzyBrzy · 10-23-2015, 09:45 PM

PayPal is pretty good with returning your money. I've done the process a couple times on bad transactions.

LOLS2K · 10-23-2015, 11:19 PM

What's the issue? I don't see any damage. A whole bunch of damamge, but no damage.

On a serious note, dude that sold that to you is a damn snake.

olsonpg · 10-23-2015, 11:22 PM

File a claim. Only way your getting your money back with this shady bastard. THank god you didnt send it as a gift.

8R6 · 10-23-2015, 11:45 PM

Well he definitely cleanunged those bags and threads

churchx · 10-24-2015, 04:24 AM

To me that damage to rubber bags looks like rubbing from too wide tire/wheel, not from some overzealous .. "cleaning".

frs_94 · 10-24-2015, 02:15 PM

Is it possible to repair the damaged thread and if so and if the seller replaces the 2 bags, you think i should just keep the kit?
Or is the bottom part of the thread irrelevant?

drewbot · 10-24-2015, 02:36 PM

Lol, @Cole don't you know the seller

Sent from my A0001 using Tapatalk

Cole · 10-24-2015, 02:51 PM

Quote:

Originally Posted by drewbot

Lol, @Cole don't you know the seller

Sent from my A0001 using Tapatalk

Is this panel gaps galore, with 759375 subs in the back seat?

B-R-Z · 10-24-2015, 06:31 PM

Now you know why he was really unloading them. Not because 'I wanna drift y0'

drewbot · 10-24-2015, 06:42 PM

Quote:

Originally Posted by Cole

Is this panel gaps galore, with 759375 subs in the back seat?

Isn't it?

Sent from my A0001 using Tapatalk

10-23-2015, 07:40 PM	#1
frs_94 Member Join Date: May 2015 Drives: scion frs Location: canada Posts: 18 Thanks: 5 Thanked 0 Times in 0 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	bought air ride suspension and its damaged so i bought air lift performance kit used and the seller told me that every thing is in good condition and when i get the package the 2 front bags are close to having holes in them and the thread on them is damaged, wires are cut, missing tie rod endlinks. what do you guys think i should do should i go through paypal with the buyer protection plan because he sent me damaged goods or make him send me a refund. thanks

10-23-2015, 08:33 PM	#3
ryoma Senior Member Join Date: Mar 2015 Drives: 2015 Subaru BRZ Limited CWP Location: SoCal Posts: 1,561 Thanks: 34 Thanked 669 Times in 469 Posts Mentioned: 13 Post(s) Tagged: 0 Thread(s)	hopefully you did not send the money over paypal as a gift. try and reason with the seller first before resorting to filing a claim with paypal. it definitely looks like he was trying to mislead you since he stated that he would clean them, but he didn't happen to notice the damage. or maybe he "cleaned" them too good and actually damaged it. though, I do agree with Ammunition that I would never do business with anyone who writes like that even if it is over texts. as for the end links, did he explicitly state that end links are included? most coilovers don't include those so I'm thinking that this set might not have included them originally either. and if he falls through, file a claim with paypal and post a review on the seller in the seller feedback forum. __________________ My 2015 CWP BRZ Build

10-23-2015, 11:22 PM	#7
olsonpg Senior Member Join Date: Jun 2015 Drives: BRZ. R34 GT-T Location: Calgary Posts: 762 Thanks: 737 Thanked 613 Times in 302 Posts Mentioned: 4 Post(s) Tagged: 0 Thread(s)	File a claim. Only way your getting your money back with this shady bastard. THank god you didnt send it as a gift. __________________ / SARD / ENKEI / GREDDY / RACESENG / CUSCO / PERRIN / KW / POWERED BY MAX / SPARCO / STOPTECH / BREMBO / ROCKET BUNNY / FULL-RACE twin scroll / OS GIKEN / WHITELINE

10-23-2015, 11:45 PM	#8
8R6 Senior Member Join Date: Jan 2014 Drives: FRS Location: SoCal Posts: 2,086 Thanks: 2,738 Thanked 1,338 Times in 746 Posts Mentioned: 30 Post(s) Tagged: 2 Thread(s)	Well he definitely cleanunged those bags and threads __________________ Team BRG inspire-usa My car build #8R6

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10-23-2015, 08:03 PM	#2
Ammunition Senior Member Join Date: Apr 2013 Drives: 2014 Scion FR-S Location: NW - PDX Posts: 805 Thanks: 845 Thanked 379 Times in 233 Posts Mentioned: 34 Post(s) Tagged: 4 Thread(s)	I personally would never purchase something from someone that types (and therefore presents) them self like that on what should be a professional transaction. I also would never carry out a transaction for something of that price, value through text messages. I'd complain to the buyer first - send them the images, and be clear about the issue and that you want to return the product for a refund (or want a partial refund if you think it'll still work alright and that damage doesn't bother you - I know very little about air suspension, but I wouldn't want a part that looks that abused on my car). If he isn't cordial with you and doesn't respond or gets hostile, I'd go through PayPal - GL.

10-23-2015, 08:34 PM	#4
frs_94 Member Join Date: May 2015 Drives: scion frs Location: canada Posts: 18 Thanks: 5 Thanked 0 Times in 0 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	No didnt send it as a gift

10-23-2015, 09:45 PM	#5
EzyBrzy Senior Member Join Date: Aug 2015 Drives: 2015 WRB BRZ Location: NorCal Bay Area Posts: 284 Thanks: 133 Thanked 77 Times in 62 Posts Mentioned: 4 Post(s) Tagged: 2 Thread(s)	PayPal is pretty good with returning your money. I've done the process a couple times on bad transactions.

10-23-2015, 11:19 PM	#6
LOLS2K /scion Join Date: Sep 2015 Drives: '13 86 M/T Location: PHX-LAX Posts: 1,490 Thanks: 1,031 Thanked 1,402 Times in 786 Posts Mentioned: 26 Post(s) Tagged: 4 Thread(s)	What's the issue? I don't see any damage. A whole bunch of damamge, but no damage. On a serious note, dude that sold that to you is a damn snake.

10-24-2015, 04:24 AM	#9
churchx Senior Member Join Date: Mar 2015 Drives: 2014 GT86 Location: Latvia, Riga Posts: 4,333 Thanks: 696 Thanked 2,085 Times in 1,436 Posts Mentioned: 53 Post(s) Tagged: 1 Thread(s)	To me that damage to rubber bags looks like rubbing from too wide tire/wheel, not from some overzealous .. "cleaning".

10-24-2015, 02:15 PM	#10
frs_94 Member Join Date: May 2015 Drives: scion frs Location: canada Posts: 18 Thanks: 5 Thanked 0 Times in 0 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Is it possible to repair the damaged thread and if so and if the seller replaces the 2 bags, you think i should just keep the kit? Or is the bottom part of the thread irrelevant?

10-24-2015, 02:36 PM	#11
drewbot ( ͡° ͜ʖ ͡°) Join Date: Sep 2013 Drives: '13 Whiteout FR-S A/T Location: Mississauga, ON Posts: 1,996 Thanks: 1,985 Thanked 1,452 Times in 752 Posts Mentioned: 36 Post(s) Tagged: 1 Thread(s)	Lol, @Cole don't you know the seller Sent from my A0001 using Tapatalk

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