Stupid sales people

[bolus]

Originally Posted by strat61caster

This can't happen soon enough, I would have paid EXTRA money to just get what I wanted delivered with no headache.

The best salesmen are the ones that shut up, answer the questions you have, show you how to work whatever nonsense features are on the car and don't B.S. you on junk like options and undercoating.

I used an autobroker for the first time buying an FRS and it was very nice. You tell them what you want, they go find it at a dealership and deliver it to you. They even picked up my trade in.

We spoke on the phone once and over email a few times, they found the FRS I wanted out of town. They had it delivered and met me at the credit union. Signed a few papers and got to drive it home. Their fee was $750. given that I did not have to deal with any of the dealerships and they gave me a better price on my trade in than I expected it was so worth the extra cost.

[jmaryt]

Originally Posted by James1990

I am in automotive sales. I act professional, train myself so I improve each day, have a great attitude about any situation, and know what to do when I do not have the correct answer. I go and find it. Customers can easily tell when your are BS'n them. I told myself when I entered Sales that I would make a career out of it and by doing that you have to be able to have a great attitude, knowledge about the product, sharpen your skills each day like any other profession. Customer service is what brings customers back. I understand that. Now if each Salesperson understood it we would not have these problems!

It's entertaining when you go to other dealers and see what your competition is. It's sad to see some of the people dealers hire to represent their business.

Salesman in the car industry or any industry need to understand you have a consumer who is willing to spend $1-$250,000+ on your product and on you. It's their hard earned money. The last thing they want is a bad experience while buying something they have been saving for years to purchase.

It's just ridiculous. I'm 23 and if I ever get to management which is my ultimate goal the Salespeople on my floor will know how treat customers and know their product and have a good attitude. If not, then they will not be representing my dealership.

seriously,it's the ONLY way for you guys to survive! think about this! people buying cars today want the car to last,because it HAS to.the pricing on new vehicles is beyond logic.i would NOT want to be a car salesman these days!
not enough confidence in the industry.everything major just costs too much period,and it's gonna get even worse.people will be hangin' on to their s**boxes for 25 or more years if they can. food,gas, entertainment,housing,rent,...etc...etc..etc..(w.t .f.)