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Old 09-26-2012, 09:55 PM   #799
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Originally Posted by CharlieChaos View Post
Not that it matters I mean do you think anyone is going to post that they beat the shit out of the car...
No kidding. In case some of you may not be aware, Toyota/Subaru staff are monitoring this and other forums...
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Old 09-26-2012, 10:06 PM   #800
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No kidding. In case some of you may not be aware, Toyota/Subaru staff are monitoring this and other forums...
If that was the case, you would think that they would quit lying to people and telling them that they have never heard of the problem and jerking people around....
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Old 09-26-2012, 10:08 PM   #801
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What was your code? The dealer got their orders from Toyota the same day I brought it in.
P19 was my original, and they told me it has come back after their multiple repair attempts.
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Old 09-26-2012, 10:27 PM   #802
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Got my car back today after almost 3 weeks at the dealership. Originally they wanted to replace a bunch of parts in the engine but ended up only replacing the ECU. As far as compensation goes, a Toyota/Scion rep called me and they are offering to pay my first 3 car payments.
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Old 09-26-2012, 10:40 PM   #803
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To those of you who are so pissed off that you want a refund of purchase, I don't blame you. Toyota really blew it on the release of this car, and now they are blowing the repair. An event like this could kill the marketplace moment for the car, and stigmatize it long after the issues are sorted out. Toyota ought to be going te extra 1,000 yards for customers with down cars. They can take up the slack that way, instead of trying to "limit the damage" by pretending they never heard of the problem.
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Old 09-26-2012, 10:43 PM   #804
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The dealer "reflashed" my ecu and sent me on my way. Note on work order asks me to monitor?
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Old 09-26-2012, 11:41 PM   #805
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Sorry for stealing your pic pituala......just noticed that the front of the FRS/BRZ looks oddly familiar to the front of the chassis I designed for a friend. Now I know why I like the car so much.



[img][/img]
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Old 09-26-2012, 11:43 PM   #806
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To those of you who are so pissed off that you want a refund of purchase, I don't blame you. Toyota really blew it on the release of this car, and now they are blowing the repair. An event like this could kill the marketplace moment for the car, and stigmatize it long after the issues are sorted out. Toyota ought to be going te extra 1,000 yards for customers with down cars. They can take up the slack that way, instead of trying to "limit the damage" by pretending they never heard of the problem.
They absolutely are blowing it. After failure to get through to "Lisa" at Scion USA, I had to deal with her supervisor Regina today, and they were both just unforgivably obstinate about the entire affair.

As if, how dare I expect anything from them beyond their obligation to repair the car. They offered me half the cost of my extended warranty ($660) and scoffed at my insistence that they extend it.
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Old 09-26-2012, 11:55 PM   #807
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Well...500miles ago, I had the following done:

SU003-04522 Unit-EGI Control
SU003-00096 Valve Ay-Oil Cont
SU003-00287 Spkt Ay-CMS,Exh Lh
SU003-02183 O-Ring-12.1x2.5
00295-00103 FIPG Oil Pan
00272-GTBC1-01 Super Long Life Coolant Blue

...today, my car just threw another CEL. I'm at 900miles. The new ECU (and Cam Gear) did NOT fix my issue. Back to the dealer again
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Old 09-27-2012, 12:01 AM   #808
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Well...500miles ago, I had the following done:

SU003-04522 Unit-EGI Control
SU003-00096 Valve Ay-Oil Cont
SU003-00287 Spkt Ay-CMS,Exh Lh
SU003-02183 O-Ring-12.1x2.5
00295-00103 FIPG Oil Pan
00272-GTBC1-01 Super Long Life Coolant Blue

...today, my car just threw another CEL. I'm at 900miles. The new ECU (and Cam Gear) did NOT fix my issue. Back to the dealer again
That's DEFINITELY a bad sign.

Hope it gets fixed for ya....hell, I hope it gets fixed for everyone. I really want this to be our next car, but they're going to have to figure out what the problem is, and the fix for it before I'll be willing to buy.

Sean
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Old 09-27-2012, 12:01 AM   #809
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Originally Posted by TemeCal View Post
Well...500miles ago, I had the following done:

SU003-04522 Unit-EGI Control
SU003-00096 Valve Ay-Oil Cont
SU003-00287 Spkt Ay-CMS,Exh Lh
SU003-02183 O-Ring-12.1x2.5
00295-00103 FIPG Oil Pan
00272-GTBC1-01 Super Long Life Coolant Blue

...today, my car just threw another CEL. I'm at 900miles. The new ECU (and Cam Gear) did NOT fix my issue. Back to the dealer again
Well, guess I'm going for a drive tonight. I've only logged 200 miles since the fix.

Can you confirm you received the 811 ECU? Were you P0019 as well?
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Old 09-27-2012, 12:07 AM   #810
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Great... This is definitely not what I wanted to hear I have a deposit on a Whiteout one now just waiting for it to show up, this is definitely making me think about getting a refund on my deposit and getting the '87 4AGZE Corolla Coupe or the 2005 STi I found locally. Come on Toybaru get it together!
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Old 09-27-2012, 12:11 AM   #811
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Originally Posted by Jar View Post
They absolutely are blowing it. After failure to get through to "Lisa" at Scion USA, I had to deal with her supervisor Regina today, and they were both just unforgivably obstinate about the entire affair.

As if, how dare I expect anything from them beyond their obligation to repair the car. They offered me half the cost of my extended warranty ($660) and scoffed at my insistence that they extend it.
Did they offer you anything else? What makes your case special? I can't understand this wildly divergent treatment of different cases. Everybody has more or less the same story: down about a month, Scion/Subaru totally friggin' incapable of getting even the smallest thing done in a timely manner, aggravation all around. And yet they offer you half the warranty you already bought, while others get an extended warranty for free, not having bought it in the first place, and still others get that plus a car payment or two?

One would expect a customer-centric organization to treat the customer who DID buy the extended warranty from the word go better, in fact, as it's a sign of loyalty. Then again, the business case says they already have your money, so why give back more than they have to. It could be it costs them less than $660 to cover a car with an extended warranty, and in fact, you're receiving MORE compensation than anybody else on a purely dollars and cents basis...just a thought.

Crummy in any case.

That being said, Subaru have checked off everything on my list but the crickets and haven't offered me anything at all. I told them to focus on the car and that we could talk details later, but I think they're going to turn this into an excuse to give me nothing.

And this after I saved them about $1,000 in rental car fees out of goodwill by driving around my old car while the BRZ was down. My dealer doesn't do loaners, just rentals, so I said no, no problem, I kept my old car, I'll just drive that. I'm sure the dealer charges that through to SoA.

So actually, one could say I've received negative compensation...in addition to having been unable to sell my old car, and needing to continue insuring it.

Nyah nyah, beat you for worst treatment. Not that I would ever expect good treatment from Subaru.
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Old 09-27-2012, 12:39 AM   #812
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Great... This is definitely not what I wanted to hear I have a deposit on a Whiteout one now just waiting for it to show up, this is definitely making me think about getting a refund on my deposit and getting the '87 4AGZE Corolla Coupe or the 2005 STi I found locally. Come on Toybaru get it together!
Yes, because a 25 year old car won't need to have anything fixed, replaced, or maintained...
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