Signed Papers, Waiting for Delivery, then dealership damages the car?!

[Nessal]

You know what is even a bigger sham? If the car sustained damage before it was sold, the dealership can fix it without disclosing anything and it will not show up on carfax since the car was never titled. I faintly remember reading about how one guy somehow found out that his brand new car sustained heavy hail damage prior to purchase. The dealership fixed all of the dings and dents and sold it to him as a new car without any disclosure.

[Kaotic Lazagna]

Originally Posted by Nessal

You know what is even a bigger sham? If the car sustained damage before it was sold, the dealership can fix it without disclosing anything and it will not show up on carfax since the car was never titled. I faintly remember reading about how one guy somehow found out that his brand new car sustained heavy hail damage prior to purchase. The dealership fixed all of the dings and dents and sold it to him as a new car without any disclosure.

They have to disclose after x amount or % value. Also if the car was stolen and recovered.

[Tcoat]

How many here have ever seen an assembly line? I don't mean on videos or a quick guided tour where they show you want they want you too see I mean spent a lot of time in a plant.
Cars are scratched, dented, trim pulled off, parts installed wrong, parts not installed at all and just about any other conceivable nasty you can think of happens on the lines every single day! Cars are made by people and machines, both of which can and do screw up on a fairly regular basis.
Now, what do you think happens to these cars? Well they fix them! That is the end of it. There are people on all lines that their whole job is to do nothing but repair the shitty ones at the end of the line. I have personally seen cars come off the line with scrapes down the side from a misaligned piece of equipment that would make you scream in horror. Somebody, somewhere now owns those cars and have no clue they looked like it was clawed by Godzilla.
The same thing happens at port (for those made overseas) and at the dealer level.
People seem to think that every single car comes off the line in pristine condition and remains that way right up to the minute they buy it.

This is real life folks that is just not the case!

[torqdork]

@Tcoat, are you talking about UAW plants? I've never been to one of those but have spent time in several other vehicle production plants in different countries that even after port processing at the eventual destination have the lowest damage incidence rate in the industry.

BTW, it's quite a sight to see an entire assembly line changed over to build an entirely different vehicle on the same line in less than an hour.

They had the fit and finish QC types you mention, nearly as many as the line workers, each with the ability to stop the line at any moment to correct issues, pretty cool but I'd be nervous to be the first on my shift to hit the panic button.

[Tcoat]

Originally Posted by torqdork

@Tcoat, are you talking about UAW plants? I've never been to one of those but have spent time in several other vehicle production plants in different countries that even after port processing at the eventual destination have the lowest damage incidence rate in the industry.

BTW, it's quite a sight to see an entire assembly line changed over to build an entirely different vehicle on the same line in less than an hour.

They had the fit and finish QC types you mention, nearly as many as the line workers, each with the ability to stop the line at any moment to correct issues, pretty cool but I'd be nervous to be the first on my shift to hit the panic button.

Yes the majority of the plants I have been in were U/CAW plants (not gonna say who they are but there are 3 of them and they are Big) but a couple were not.
Have spent quite a bit of time in some plants for a company that we all know well and yes their damage/QC issues are some of the lowest there is. But "lowest" and "none" are two different matters.
My whole point is simply that things happen, they get fixed and nobody knows (nor cares) in a vast majority of the cases.
In the OP's case something happened the dealer fixed it and everybody that are getting all bent of shape over it just don't seem to understand this is run of the mill crap.
I would be overjoyed to know I had a dealer that stepped up to the plate and said "we screwed up and are fixing it" instead of one that said "well...ummm... parts are gonna be a couple more days sorry".