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Old 05-07-2014, 01:09 PM   #29
ISC Suspension
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Quote:
Originally Posted by MonoRaven View Post
http://iscsuspension-na.com/store/#!...01&id=29435258

ISC Suspension’s 5 year Limited Warranty does not apply to the following:

1. Any products that are used on public roads, highways, and or government maintained roads or non-motorsport roads or tracks.
2. Any products not purchased through an authorized ISC Suspension dealer. Dealer List can be found here: ISC Suspension Dealers
3. Any products that show abuse, improper installation, or collision.
4. Any products that have been altered in any way.
5. Seized Collars, ISC Suspension recommends using anti-seize on all collars to avoid this.
A warranty claim form can be found on ISC’s website, under the warranty section.


Does #1 mean there is no warranty if driven on public roads?
As any other reputable coilover company we utilize this wording for legal reasons. If you look at the warranty policy on many other companies you will see similar terms. We pride ourselves on having the best customer service in the industry and never turn a customer away when they need help. A major difference is that our warranty is 5 years, not 1 or 2.

Please let us know if you have any more questions!
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Old 01-05-2015, 07:07 PM   #30
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Quote:
Originally Posted by ISC Suspension View Post
As any other reputable coilover company we utilize this wording for legal reasons. If you look at the warranty policy on many other companies you will see similar terms. We pride ourselves on having the best customer service in the industry and never turn a customer away when they need help. A major difference is that our warranty is 5 years, not 1 or 2.

Please let us know if you have any more questions!
So you ARE saying that once installed and driven on a public road, the warranty is no longer is valid?
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Old 01-07-2015, 03:35 PM   #31
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Originally Posted by msugi07 View Post
So you ARE saying that once installed and driven on a public road, the warranty is no longer is valid?
what they're saying is basically a reworded version of "off-road use only" which is on almost everything aftermarket performance stuffs.
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Old 01-07-2015, 04:11 PM   #32
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Originally Posted by msugi07 View Post
So you ARE saying that once installed and driven on a public road, the warranty is no longer is valid?
No, what they said in their post is "We pride ourselves on having the best customer service in the industry and never turn a customer away when they need help"

I'd take that to mean that they use that as a disclaimer for a "just in case" legal scenario where you get pulled over by a cop, he fines you for being lowered. Then you try and throw that ticket to ISC because they never mentioned the product was for "Off-road use only" aka, only for the track. Classic legal disclaimer excusing them from lawsuits for a potentially dangerous situation where liability could fall back on the company.
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