Should I let Toyota replace my fuel pump?

[Mikem53]

Originally Posted by Rio

To be honest I see no reason to NOT have them install it. If it was a computer and someone wanted to replace a stick of RAM for free just because it was newer, I would say "Hell Yeah, when do I bring it in?"

That's ridiculous.. Why get something installed if you know it won't fix anything or end up being worse? Not to mention the risk of abuse, scratches and dings to your car from it being handled at the dealership?
And who do you think ends up paying in the end for all these "free" fixes?
We do..
Just wait for a proven fix.. A little noise in the meantime isn't going to hurt anyone.. Bunch of whiners..

[Rio]

Originally Posted by Mikem53

That's ridiculous.. Why get something installed if you know it won't fix anything or end up being worse? Not to mention the risk of abuse, scratches and dings to your car from it being handled at the dealership?
And who do you think ends up paying in the end for all these "free" fixes?
We do..
Just wait for a proven fix.. A little noise in the meantime isn't going to hurt anyone.. Bunch of whiners..

We just have different points of view on this. I am OK with my "trying something" in order to get my car fixed. I am also OK with the fact that every time someone works on my car there is a cosmetic damage risk. But then again, I always make a point on meeting the person that works on my car before they start working on it at the dealer.

[Mikem53]

Originally Posted by Rio

We just have different points of view on this. I am OK with my "trying something" in order to get my car fixed. I am also OK with the fact that every time someone works on my car there is a cosmetic damage risk. But then again, I always make a point on meeting the person that works on my car before they start working on it at the dealer.

I fail to see how meeting someone at the dealer "protects" your car. Do you also meet the people who shuffle it around and park next to it, etc... Why risk it for a chirp when it functions fine. Waiting for a known fix seems to make more sense they having the same parts replaced with the same results..

[Rio]

Originally Posted by Mikem53

I fail to see how meeting someone at the dealer "protects" your car. Do you also meet the people who shuffle it around and park next to it, etc... Why risk it for a chirp when it functions fine. Waiting for a known fix seems to make more sense they having the same parts replaced with the same results..

It's called passive influencing and it takes a slightly high level of Emotional Intelligence and some of the best corporate leaders use it all the time. But in essence, you establish an opportunity to communicate what's important to you, so that they give you the priority instead of to "themselves" (dealer). Establishing a relationship! They will then know you are entrusting them with a very prized possession of yours and will treated as such. That said, if you meet a complete a-hole then go to another dealer immediately!

And if you still don't get it, no worries.

[strat61caster]

Originally Posted by Hakuzen

What would my options be in that case? Can I take it to a different service department and have them try and fix it? Or does my warranty lock me to the place I bought it at?

You can go to any dealership for warranty work. You are perfectly within your rights to do so and the only problem would be if the new dealership agrees with the old one that there isn't a problem.

As for your problem, most would describe the sound this car makes as 'ticking' so you'd have to post up video for more concrete solutions, or even acknowledgment that something is wrong. The car ticks, it's normal. You may not have heard it due to the chirps, I don't know but until you post a video you're not going to get much sympathy.

Originally Posted by JSanders

We do what we do well and if we can do it quickly and make money, why should it matter? Every tech I work with cares about the quality of work they put into each car they work on whether they make good time on it or lose time. Don't make assumptions.

We're not making assumptions. We're making decisions based on prior experiences of poor work done in the past at dealerships/shops employing people like you. There are horror stories abound, even on this forum on a car so new:

http://www.ft86club.com/forums/showthread.php?t=27474

I had a nice little rant going, but I don't think it's necessary. Simply put I've had more bad experiences with mechanics than good ones when it comes to getting work done on family/friends vehicles (I've only had 3 jobs performed by someone other than me; replacing a windshield, rebuilding a driveshaft, and mounting tires, they went well). There are some fantastic apples in the bunch, but it only takes a few to ruin the bushel. Sounds like you've got a good place to work, enjoy it and try and stay there as long as you can, it's easy to get jaded about any industry.

[Mikem53]

Originally Posted by Rio

It's called passive influencing and it takes a slightly high level of Emotional Intelligence and some of the best corporate leaders use it all the time. But in essence, you establish an opportunity to communicate what's important to you, so that they give you the priority instead of to "themselves" (dealer). Establishing a relationship! They will then know you are entrusting them with a very prized possession of yours and will treated as such. That said, if you meet a complete a-hole then go to another dealer immediately!

And if you still don't get it, no worries.

I get it.. And I have done the same in the past. I had my Z06 in for service. Make them walk the car and always bring it in clean and perfect. The service writer acknowledges it all.. But it only passes thru his hands to others who aren't aware of the anal owner and could care less. That was for a leaking tranny tail shaft.. You are talking about replacing a part with the same part known to have the same issues. Waste of time, resources and increased risk of other issues..
And if you still don't get it.. No worries.

[Rio]

Originally Posted by Mikem53

You are talking about replacing a part with the same part known to have the same issues.

I was under the impression that the part in question is an "updated" part and not the same one.

[ID86]

I just got my '14 FRS. No crickets... Yet... It's running on 93 Costco Gas.

[Mikem53]

Originally Posted by Rio

I was under the impression that the part in question is an "updated" part and not the same one.

Just read this forum.. The problem seems to still exist regardless of the replacement parts used. They are aware of the problem and still seem to be looking for a fix.
Since the issue is basically just some chirping and all is functioning fine, waiting a bit more might save some time and aggravation.
But then again.. You're creating more demand for the fix, so it's all good.

[Mikem53]

Originally Posted by ID86

I just got my '14 FRS. No crickets... Yet... It's running on 93 Costco Gas.

I use the same. I haven't had any chirps in several months..
Also use SAMs , Exxon, shell.. Still on original pump. Service mgr wanted to
Change mine when I mentioned it, he said they have the modified pumps. This was last summer.. I told him to log my complaint and I'll be back someday when they get it right.

[Rio]

Originally Posted by Mikem53

Just read this forum..

Good!

[Mikem53]

Originally Posted by ID86

I just got my '14 FRS. No crickets... Yet... It's running on 93 Costco Gas.

Congrats! Mine and many others had the chirping start at around 600 miles.
It's not that bad really.. Some DFI systems sounds are louder than others.
I agree the chirping isn't normal.. But it hasn't affected performance in any way.
Just another "distinctive" sound from this minimalistic sports car..

[Boxer486]

Originally Posted by JSanders

Ok so yea that is the way most repair shops operate but why does that automatically mean that the techs don't care about the cars? I sling wrenches flat rate for a living and can tell you that techs that don't give a shit about the cars they work on are actually rare and if they are there, they aren't working for long. We do what we do well and if we can do it quickly and make money, why should it matter? Every tech I work with cares about the quality of work they put into each car they work on whether they make good time on it or lose time. Don't make assumptions.

BS, you're the exception if that's true. I'm not making assumptions, I'm speaking from real world experience on both sides of the repair order. Notice I particular mentioned dealerships, not repair shops which obviously can vary. A repair shop, if run intelligently, wants reliable customer loyalty. Dealerships don't have to earn trust, they get it for free based on the manufacturer's name attached to the side of the building. They have a very different set of rules, interests and concerns to go by.

Btw, I guarantee a good number of your clients came over due to bad experiences at the dealership. So don't pretend you live in a world where techs all care about the quality of their work or are even fully competent to complete the repair safely.

[Hakuzen]

So the dealership just showed me three other FR-S that all had the exact same sound. I'm stunned.

One was another 2014 that just got the new pump installed, like me. The other two were both brand new 2014s that still had factory seals. All three had the exact same sound.

At this point, I'm not sure what to think. I know for a fact my car never made this sound before I brought it in, but on the other hand the dealership was able to reproduce it on three seperate FR-S in stock as a normal sound.

I'm going to record the noise on my next cold start and post it up, maybe you guys can clear this up for me. I'm unsure if I should even bother taking it to another dealership, as it seems like they are likely to tell me the same thing.

Ill try and post the soundclip soon. Thanks for reading