Subaru trying to deny my warranty please help!

[JazzleSAURUS]

Strange. I'd imagine that something else was also wrong if it wouldn't crank with 12 volts.

You weren't using a harbor freight multimeter were you?

My friend had one that he used for a while and he thought he just didn't understand electricity well because he could never get his installs to work out quite right. Turns out his HF meter was reading +/-3 volts. Brought my Fluke over and he was simultaneously annoyed and relieved lol.

[Ashikabi]

Originally Posted by JazzleSAURUS

Strange. I'd imagine that something else was also wrong if it wouldn't crank with 12 volts.

You weren't using a harbor freight multimeter were you?

My friend had one that he used for a while and he thought he just didn't understand electricity well because he could never get his installs to work out quite right. Turns out his HF meter was reading +/-3 volts. Brought my Fluke over and he was simultaneously annoyed and relieved lol.

It's a craftsman. Not top of the line but I expect better than harbor freight. This was on a lawn mower, if you jumped it off a car it started fine

[JazzleSAURUS]

Weird. I expect a craftsmen to be just fine.

[Ashikabi]

Originally Posted by JazzleSAURUS

Weird. I expect a craftsmen to be just fine.

Had a hardware store test the battery too but that fucker won't turn over so I dunno

[Jordan Silveira]

@guybo I didn't see any other 86's. As for the car being moved out of the bay, the car was definitely on and driving. However, they did have a guy helping push/hold the door open on his side when the car was moving.

@JazzleSAURUS I don't currently have the car but will be sure to test this battery stuff as soon as I do

@Ashikabi Thanks as always for the continued responses. I appreciate all the input and feedback the community is giving. I can't wait until this is finally over.

[Jordan Silveira]

@guybo I didn't see any other 86's. As for the car being moved out of the bay, the car was definitely on and driving. However, they did have a guy helping push/hold the door open on his side when the car was moving.


@JazzleSAURUS I don't currently have the car but will be sure to test this battery stuff as soon as I do


@Ashikabi Thanks as always for the continued responses. I appreciate all the input and feedback the community is giving. I can't wait until this is finally over.

[Wayno]

Originally Posted by Jordan Silveira

@guybo I didn't see any other 86's. As for the car being moved out of the bay, the car was definitely on and driving. However, they did have a guy helping push/hold the door open on his side when the car was moving.


@JazzleSAURUS I don't currently have the car but will be sure to test this battery stuff as soon as I do


@Ashikabi Thanks as always for the continued responses. I appreciate all the input and feedback the community is giving. I can't wait until this is finally over.

Moving the car a few metres isn't enough to charge the battery back to where it was before cranking, if they even had it started.

[HLHachiRoku]

If the car was working fine and driving fine before it was dropped off, it should drive right out of there. Shop is responsible for the car while its on their property, its why they have insurance. If it won't drive off/start whatever they are liable.

2 things: 1) battery is drained, usually batteries don't drain THAT fast on a tint job unless the morons leave the keys in/lights on/drls on etc... tint doesn't take all day, 3hrs max, or less for this car. The car can have 50 v, but not enough cranking amps to turn the starter over. I'd change out battery 1st, if they are trying to check the ecu with a faulty/dead/dying battery it will give them all sorts of bad numbers... whoever is working on the car should have checked the battery 1st... what morons.
2) Someone there jacked your ecu and did a switch. plain and simple. doesn't matter if you saw a 86 there or not. If someone worked there/had a friend and bricked their ecu like others have said, they could have moved it out of camera site or at an angle you wouldn't beable to see what they are doing.

Why was the door open and they were pushing it?! Seems like maybe it wouldn't start for them? or they changed out the ecu and couldn't get it to start to move it, so made it look like it was moving on its own?

I dunno i don't trust anyone to work on my car anymore after my bad experience when i was 18, long time ago, lol. To many con artist/rip off people/morons that people hire that don't know jack and ruin your car. Why i learned to do all my own work, engine, transmission etc rebuilds. lol. I hope your car gets fixed and up and running again =D and its a simple battery fix. =D

[steve99]

Originally Posted by HLHachiRoku

If the car was working fine and driving fine before it was dropped off, it should drive right out of there. Shop is responsible for the car while its on their property, its why they have insurance. If it won't drive off/start whatever they are liable.

2 things: 1) battery is drained, usually batteries don't drain THAT fast on a tint job unless the morons leave the keys in/lights on/drls on etc... tint doesn't take all day, 3hrs max, or less for this car. The car can have 50 v, but not enough cranking amps to turn the starter over. I'd change out battery 1st, if they are trying to check the ecu with a faulty/dead/dying battery it will give them all sorts of bad numbers... whoever is working on the car should have checked the battery 1st... what morons.
2) Someone there jacked your ecu and did a switch. plain and simple. doesn't matter if you saw a 86 there or not. If someone worked there/had a friend and bricked their ecu like others have said, they could have moved it out of camera site or at an angle you wouldn't beable to see what they are doing.

Why was the door open and they were pushing it?! Seems like maybe it wouldn't start for them? or they changed out the ecu and couldn't get it to start to move it, so made it look like it was moving on its own?

I dunno i don't trust anyone to work on my car anymore after my bad experience when i was 18, long time ago, lol. To many con artist/rip off people/morons that people hire that don't know jack and ruin your car. Why i learned to do all my own work, engine, transmission etc rebuilds. lol. I hope your car gets fixed and up and running again =D and its a simple battery fix. =D

Originally Posted by Jordan Silveira

@guybo I didn't see any other 86's. As for the car being moved out of the bay, the car was definitely on and driving. However, they did have a guy helping push/hold the door open on his side when the car was moving.


@JazzleSAURUS I don't currently have the car but will be sure to test this battery stuff as soon as I do


@Ashikabi Thanks as always for the continued responses. I appreciate all the input and feedback the community is giving. I can't wait until this is finally over.

Ok if someONE swaped in a different ecu then the car wont start untill you code it into security system . If you dont code it in it wont start and it will throw a cel code (cannot remember exact one off hand) but its a code to security mismatch.

It pretty easy to code new ecu in but it requires some knowledge and it takes 30 minutes to recode, manditory wait period for ecu to sync to security system, plus about another 30 minutes to get ecu out from under dash and physically put new one in.

also unless the "swapper" had techstream or subaru SSM tool to change the vin number then the old vin number will be in the ecu, ie the swapers car ecu vin.

I highly doubt anyone swapped ecus.
1. your cars not throwing cel for security mismatch
2. If the swapper had the knoledge to swap ecu and recode and change vin you can buy ECU second hand for about 100-150 dollars, hardly worth the risk to take yours and possibly leave their vin number behind in their old ecu.

.

[Jordan Silveira]

Thank you @steve99. Unfortunately no updates as of yet. I really don't think the tint shop had any motivation to cause ill will. As for @HLHachiRoku you are absolutely right, the tint shop should cover it. I need to find out if I can actually blame them though first. Hopefully, like you say though it's battery related. @Wayno I understand. As per usual thank you for taking the time to give feedback.

[steve99]

Originally Posted by Jordan Silveira

Thank you @steve99. Unfortunately no updates as of yet. I really don't think the tint shop had any motivation to cause ill will. As for @HLHachiRoku you are absolutely right, the tint shop should cover it. I need to find out if I can actually blame them though first. Hopefully, like you say though it's battery related. @Wayno I understand. As per usual thank you for taking the time to give feedback.

if you do end up having to swap in a ecu here is how to do it.

the vin change is not manditory for car to start just the security coding, which you can do with a piece of wire


Replacing a Bricked ECU with new or used ECU (engine control Module)
http://www.ft86club.com/forums/showthread.php?t=102810

I doubt you could hang anything on the tint shop unless they filled the ecu with water or something else negligent. If they did nothing wrong its not their fault the car would not start, it possible its just a random component failure or bad battery, that had nothing to do with them

[Jordan Silveira]

As always you're a boss! Thanks @steve99

[CSG Mike]

I think I'll step in purely because this is BS.

New or used, your car has a warranty, from the date of its original purchase. If you got an unwind, then you lost some of the time on your warranty, but that doesn't matter because your car is still under the warranty.

That service manager is full of crap.

It sounds like a lawyer may be a good way to go, but in the meantime, keep SoA in the loop. They won't be happy with both your selling dealer and your current dealer.

[kritch]

Originally Posted by CSG Mike

I think I'll step in purely because this is BS.

New or used, your car has a warranty, from the date of its original purchase. If you got an unwind, then you lost some of the time on your warranty, but that doesn't matter because your car is still under the warranty.

That service manager is full of crap.

It sounds like a lawyer may be a good way to go, but in the meantime, keep SoA in the loop. They won't be happy with both your selling dealer and your current dealer.

if you happen to know a lawyer or can find one that will simply send a letter for you that might be enough to get the dealership in line.

Why, why is it that dealerships and their service centers are such asshats? I understand that customers can be a challenge but the one thing that ignores is ALL businesses have customers. ALL customers have similar complaints and quirks. Why does this portion of the auto industry get away with murder like this?