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Old 09-18-2015, 11:58 AM   #15
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That's a possibility. Another possibility is your girlfriend wrecked your car for some other reason and claimed the brakes went out ha ha.
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Old 09-18-2015, 12:07 PM   #16
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Doubtful.

Sounds like the classic "my brakes didn't work that's why I rear ended you"

In fact here in the states you will get a moving violation of "inadequate brakes" if that happens. I suspect to prevent people just claiming their brakes failed.

I would say props to Subaru for coming out and what seems a thorough test of your vehicle.

Maybe have a private talk with your lady. Honesty is the most fundamental element in a relationship.

Good luck.
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Old 09-18-2015, 10:01 PM   #17
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Doubtful.

Sounds like the classic "my brakes didn't work that's why I rear ended you"

In fact here in the states you will get a moving violation of "inadequate brakes" if that happens. I suspect to prevent people just claiming their brakes failed.

I would say props to Subaru for coming out and what seems a thorough test of your vehicle.

Maybe have a private talk with your lady. Honesty is the most fundamental element in a relationship.

Good luck.
I would agree with you, except I tried the brakes myself and they were completely fucked. I'm guessing Subaru is just putting us in the "my brakes didn't work that's why I rear ended you" because it's so easy for them to screw over the little guy even when it was them in the wrong.

What's even funnier is that when I went to pick up the car, it wasn't even on their books. One guy looked for about 5-10 minutes, asked two people who didn't know they even had a BRZ in, until finally the guy who was doing the "investigation" went to get the car personally.

The whole thing is just completely fucked because it's so easy for them to make it look like we're trying to scam them instead of actually doing the right thing. But I guess that's mechanics, right?
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Old 09-18-2015, 11:53 PM   #18
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did Subaru flush your fluid? that might be the reason it feels firmer now.

I find it hard to believe that a relatively new car would have brake problems under normal driving conditions. especially on an untouched setup like yours.
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Old 09-19-2015, 12:39 AM   #19
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I would never go back to that dealer ever again. They must have bleed the system in their inspection. That explains the normal pedal feel. Any brake tech would automatically do that if the brakes where spongy.

As said before, where you actually there with your gf when it happened? Or she just told you about it?
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Old 09-19-2015, 02:00 AM   #20
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I would never go back to that dealer ever again. They must have bleed the system in their inspection. That explains the normal pedal feel. Any brake tech would automatically do that if the brakes where spongy.

As said before, where you actually there with your gf when it happened? Or she just told you about it?
Interesting points.

With a "spongy" brake pedal, it's brakes 101 to bleed the system ...... been that way since we got away from mechanical brakes (nope, no "back in the day" story).

I'm too wondering, with your GFs experience, which pedal (clutch or brake) "was pushed to the floor" when she was trying to stop .... ??

(that we may never know, she may not know - for sure)



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Old 09-19-2015, 11:55 AM   #21
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Interesting points.

With a "spongy" brake pedal, it's brakes 101 to bleed the system ...... been that way since we got away from mechanical brakes (nope, no "back in the day" story).

I'm too wondering, with your GFs experience, which pedal (clutch or brake) "was pushed to the floor" when she was trying to stop .... ??

(that we may never know, she may not know - for sure)



humfrz

It's an auto so there was only one pedal she could've pushed. But I did try the brakes afterwards and there was no resistance until the last couple of mm before the pedal touched the floor.

This experience has been so weird, if I didn't try the brakes myself I would've doubted her too. But the fact is that we both love cars and are physically and emotionally hurt when someone keys our cars or even leaves a door ding. She backed into a pole once and we used that as an opportunity to learn how to paint panels. I know that to everyone on this forum, I'm just a stranger and it's very very likely that I could just be making this whole thing up to try and pin this on Subraru, but the fact is that I bought this car for us is the same reason you bought your GT/FT86/BRZ. It's an amazing car, there's nothing like the feeling this car gives you when you drive it. We love this car, and the most ridiculous thing is that we have so much respect for this car and the brand but despite all of this, they decide to completely shaft us.

I just really hope you guys can try and see things from our point of view. We know we've been completely anally/rectally fisted and we just wanted some advice and to share this story with you.
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Old 09-19-2015, 01:06 PM   #22
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It's an auto so there was only one pedal she could've pushed. But I did try the brakes afterwards and there was no resistance until the last couple of mm before the pedal touched the floor.

This experience has been so weird, if I didn't try the brakes myself I would've doubted her too. But the fact is that we both love cars and are physically and emotionally hurt when someone keys our cars or even leaves a door ding. She backed into a pole once and we used that as an opportunity to learn how to paint panels. I know that to everyone on this forum, I'm just a stranger and it's very very likely that I could just be making this whole thing up to try and pin this on Subraru, but the fact is that I bought this car for us is the same reason you bought your GT/FT86/BRZ. It's an amazing car, there's nothing like the feeling this car gives you when you drive it. We love this car, and the most ridiculous thing is that we have so much respect for this car and the brand but despite all of this, they decide to completely shaft us.

I just really hope you guys can try and see things from our point of view. We know we've been completely anally/rectally fisted and we just wanted some advice and to share this story with you.
Sorry, I didn't realize it was an auto .......

We may never know what happened to the brakes on your car ......

I do know, that I would NEVER take my car back to THAT dealership .....

I'm glad your car's brakes are working good now.....

Have a fun driving fall ........


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Old 10-16-2015, 05:46 PM   #23
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Sorry for the image quality, but I too have had an issue with the brake pedal.

When they told me it was normal, I figured, "Yea, if Subaru engineered the braking system that could be true," because of how the brakes felt in my Impreza.

However, no other car I drive has brakes that does this so I'll be asking them to check again when I go back for my next service. I'll also ask if I can test the brakes of a new FRS to see if they feel the same.
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Old 10-20-2015, 11:01 PM   #24
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New development in the story:

My father was used to work as a mechanical engineer in Japan and got in touch with one of his old friends, an engineer/technician at the Tokyo head office.

I have asked them for the SSM3 data so that I could send it to him to analyse, to which they responded: (and I quote)
"I don't like the direction this is going, so you will have to submit that query with our legal counsel."

He wanted to explain to me the data he had, upon which I asked him what evidence that gives me because it's circumstantial to me until I see the tangible evidence.

To which he responded: (and I quote)
"Why can't you have some trust and faith that our evidence is correct?"

This really rustled my jimmies because I shouldn't need to trust or have faith in what they're telling me. I should be able to view the tangible evidence myself.

Is this a whole new level of dodgy or what?
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Old 10-21-2015, 01:40 AM   #25
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New development in the story:

My father was used to work as a mechanical engineer in Japan and got in touch with one of his old friends, an engineer/technician at the Tokyo head office.

I have asked them for the SSM3 data so that I could send it to him to analyse, to which they responded: (and I quote)
"I don't like the direction this is going, so you will have to submit that query with our legal counsel."

He wanted to explain to me the data he had, upon which I asked him what evidence that gives me because it's circumstantial to me until I see the tangible evidence.

To which he responded: (and I quote)
"Why can't you have some trust and faith that our evidence is correct?"

This really rustled my jimmies because I shouldn't need to trust or have faith in what they're telling me. I should be able to view the tangible evidence myself.

Is this a whole new level of dodgy or what?
It is quite dodgy, because they don't want litigation I believe.
I mean you have to understand there level of caution, with what happened with Toyota when a brake "failure" escapade became apparent things went crazy in the U.S. To the outside observers though you have to understand how suspicious this is to them, a person driving another person's car get's into an accident and blames the accident on the failure of something within the car. That's all that subaru will try to keep pushing, you standing your ground being adamant something is wrong should prevail. Also if I might ask has your GF had any past accidents of this nature before? And how long has she been driving?
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Old 10-21-2015, 02:04 AM   #26
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It is quite dodgy, because they don't want litigation I believe.
I mean you have to understand there level of caution, with what happened with Toyota when a brake "failure" escapade became apparent things went crazy in the U.S. To the outside observers though you have to understand how suspicious this is to them, a person driving another person's car get's into an accident and blames the accident on the failure of something within the car. That's all that subaru will try to keep pushing, you standing your ground being adamant something is wrong should prevail. Also if I might ask has your GF had any past accidents of this nature before? And how long has she been driving?
I've known her since I was 16. We got our driving licenses together and neither of us have ever been in an accident until now.

It is frustrating that they would pin this on the little guy rather than admit they made a mistake. Terrible, terrible people.
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Old 10-21-2015, 02:07 AM   #27
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I've known her since I was 16. We got our driving licenses together and neither of us have ever been in an accident until now.

It is frustrating that they would pin this on the little guy rather than admit they made a mistake. Terrible, terrible people.
Keep fighting man, what's australia's equivalent to our NHTSA? I would file a formal complain with them as well as get a lawyer involved if it's that serious
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Old 10-21-2015, 02:12 AM   #28
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Keep fighting man, what's australia's equivalent to our NHTSA? I would file a formal complain with them as well as get a lawyer involved if it's that serious
That's the plan now, I wasn't going to sue and just accept that maybe the one guy in the workshop was tricking everyone else, but now that it is apparent it goes all the way to the top, it is beyond frustrating.
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