Signed Papers, Waiting for Delivery, then dealership damages the car?! - Page 2 - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

billwot · 01-20-2015, 12:19 PM

Quote:

Originally Posted by Tcoat

I wouldn't worry. This happens all the time and people just don't know it.

Like Hydaral said don't ask them to show you where it was scratched or in your head you will always see something that probably isn't even there. Now if you can find the spot on your own then they need to do a better job.

torqdork · 01-20-2015, 12:56 PM

@cdo221, sounds like a reasonable offer if everything checks out. Since they "scraped" a curb I'd check for wheel, tire and undercarriage damage and if you accept the car claim the free four wheel alignment fairly soon afterward.

h8meh8ers · 01-20-2015, 01:24 PM

Similar thing happened to me with my car. I had taken it for a few test drives and came in to finally sign the papers. Unfortunately someone had backed it into something, and had done a little bit of damage to the rear passenger side skirt area. I was really annoyed with it, but was able to get them to lower the price by $500. After seeing the finished work, I signed the papers and went on my way. Haven't thought about it since seeing this post, and I bought the car in july.

I think it might be worth trying to get something else out of them, especially if there are other dealers in your area with the same car you want. If not, I'm sure you'll forget about it after driving the car for a few days.

NOHOME · 01-20-2015, 01:31 PM

Long as its not something that will show up on a carfax report, not a big deal. If the lot jockey backed it into something and it needed a new fender, that might show up.

Celadrielas · 01-20-2015, 01:48 PM

Treat the dealership like a Michael Bay film... Explosions EVERYWHERE!

Totally kidding. OP, you did just fine. If you feel like something is really off or wrong when you see it, then speak up. If not, Let it ride where you're comfortable. You seem to have a solid head on your shoulders and are doing just fine.

Dadhawk · 01-20-2015, 02:09 PM

Quote:

Originally Posted by Tcoat

Many, many new cars have something like this happen to them. There is not a protective force field around them until you pick it up. The vast majority of the time it just gets fixed and you never know about it...

This isn't limited to cars. Furniture is another big one where pre-delivery dings are common, and fixed before delivery. It's amazing what you can do to a piece of furniture to repair it good as new in just a few minutes.

Kaotic Lazagna · 01-20-2015, 02:10 PM

One thing to ask is if the return policy is still valid after adding things to the car, and if it started from the date of signing the contract.

I know if one of my customers adds something to their vehicle (i.e. leather), they void our return/exchange policy.

tennisfreak · 01-20-2015, 03:42 PM

Pretty sure regardless of what papers you signed until you take delivery of the vehicle the purchase is not complete and irreversible.

PhantomX · 01-20-2015, 04:22 PM

Quote:

Originally Posted by Celadrielas

Treat the dealership like a Michael Bay film... Explosions EVERYWHERE!

Totally kidding. OP, you did just fine. If you feel like something is really off or wrong when you see it, then speak up. If not, Let it ride where you're comfortable. You seem to have a solid head on your shoulders and are doing just fine.

Like this?

[ame="https://www.youtube.com/watch?v=EQoY0jC2uyo"]Make Everything Epic[/ame]

Celadrielas · 01-20-2015, 05:11 PM

Quote:

Originally Posted by PhantomX

Like this?

EXACTLY like that!

stevesnj · 01-20-2015, 05:39 PM

Quote:

Originally Posted by cdo221

They are removing that side skirt, ordering in a completely new part and getting it paint matched and installed.

I figured that was just the easiest thing to do, glad it all worked out

Tcoat · 01-20-2015, 06:04 PM

Quote:

Originally Posted by PhantomX

Like this?

The Canadian version of the commercial has none of the explosions in it. It is just the car riding (bouncing) down the road and then everybody looking overly surprised for no apparent reason!

PhantomX · 01-20-2015, 07:06 PM

Quote:

Originally Posted by Tcoat

The Canadian version of the commercial has none of the explosions in it. It is just the car riding (bouncing) down the road and then everybody looking overly surprised for no apparent reason!

Really? Too graphic for TV?

Tcoat · 01-20-2015, 08:39 PM

Quote:

Originally Posted by PhantomX

Really? Too graphic for TV?

No idea! Our tv rules are usually more relaxed then the US actually, so it is weird.

01-20-2015, 01:48 PM	#19
Celadrielas Senior Member Join Date: Mar 2014 Drives: 2013 Asphalt Fr-S Location: Earth Posts: 850 Thanks: 535 Thanked 379 Times in 248 Posts Mentioned: 11 Post(s) Tagged: 0 Thread(s)	Treat the dealership like a Michael Bay film... Explosions EVERYWHERE! Totally kidding. OP, you did just fine. If you feel like something is really off or wrong when you see it, then speak up. If not, Let it ride where you're comfortable. You seem to have a solid head on your shoulders and are doing just fine. __________________ "That's the beatiful thing about life! No matter how filthy something gets, you can always clean it right up."

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01-20-2015, 12:56 PM	#16
torqdork Senior Member Join Date: Apr 2013 Drives: RV-7 Location: Out West Posts: 1,818 Thanks: 1,042 Thanked 893 Times in 562 Posts Mentioned: 45 Post(s) Tagged: 1 Thread(s)	@cdo221, sounds like a reasonable offer if everything checks out. Since they "scraped" a curb I'd check for wheel, tire and undercarriage damage and if you accept the car claim the free four wheel alignment fairly soon afterward.

01-20-2015, 01:24 PM	#17
h8meh8ers Member Join Date: Jan 2013 Drives: 2014 FR-S Location: Delco Posts: 67 Thanks: 41 Thanked 7 Times in 6 Posts Mentioned: 0 Post(s) Tagged: 2 Thread(s)	Similar thing happened to me with my car. I had taken it for a few test drives and came in to finally sign the papers. Unfortunately someone had backed it into something, and had done a little bit of damage to the rear passenger side skirt area. I was really annoyed with it, but was able to get them to lower the price by $500. After seeing the finished work, I signed the papers and went on my way. Haven't thought about it since seeing this post, and I bought the car in july. I think it might be worth trying to get something else out of them, especially if there are other dealers in your area with the same car you want. If not, I'm sure you'll forget about it after driving the car for a few days.

01-20-2015, 01:31 PM	#18
NOHOME Senior Member Join Date: Jun 2012 Drives: RAVEN Location: LONDON ONTARIO Posts: 795 Thanks: 86 Thanked 800 Times in 346 Posts Mentioned: 12 Post(s) Tagged: 2 Thread(s)	Long as its not something that will show up on a carfax report, not a big deal. If the lot jockey backed it into something and it needed a new fender, that might show up.

01-20-2015, 02:10 PM	#21
Kaotic Lazagna Senior Member Join Date: Apr 2014 Drives: GR Corolla Location: Lathrop, CA Posts: 4,943 Thanks: 3,096 Thanked 3,028 Times in 1,865 Posts Mentioned: 40 Post(s) Tagged: 2 Thread(s)	One thing to ask is if the return policy is still valid after adding things to the car, and if it started from the date of signing the contract. I know if one of my customers adds something to their vehicle (i.e. leather), they void our return/exchange policy.

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