07-12-2016, 09:14 AM | #15 |
I hit cones.
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You're not the only one, had mine for 9 months before I noticed this; not sure exactly when it split because I was assuming it was just a leaky exhaust gasket somewhere. And at least you got offered $50, he just told me to ship it to him (I'd have to pay shipping) and he'd weld it up.
I do autox the car about 3 times per month and a random Wednesday night each month, also daily driven, not tracked yet. Through previous experience with other cars, I've never had an exhaust crack anywhere like this in 4-6 years of similar use, so 8-9 months seems silly to me. And yes, I'm more than aware that parts fail more often on cars used for autox or track days. I ended up having a friend weld it up since I was leaving for the Bristol tour the next morning. The other problem I had with this exhaust is that it hangs ridiculously low, I moved to a new house about a month after this and destroyed the resonator in about a week on the driveway. Ended up having that welded up as well and sold the exhaust cheap to get rid of it. Both of these issues are supposedly being addressed in version 2, but its not worth it to me to deal with them again. I replaced it with the single exit version from Hooker and am pretty happy with it; doesn't scrape on the same driveway, is a little quieter inside the car, way cheaper and better built. Quotes: Me - Hi, so I found this little problem with my exhaust this morning. Is this a manufacturing defect or warranty issue? Thanks This was purchased around august of 2015 Dezod - It is not a defect it is a wear problem. I have one myself and a few others that track theirs and beat theirs up this happens. We simply zip them right back up and go about the day. M - Seems it shouldnt "wear out" within a year though.... D - It's a weld, it was perfectly sealed when you got it. You installed it in and track the car. The wear is upon you. I agree it should not have worn in a year, however I have no responsibility of how you treat the car or the exhaust. If you would like it welded, that's what I offered you. There's more to that conversation, but thats the gist of it..... |
07-12-2016, 10:17 AM | #16 | |
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Wow unreal , glad to know im not the only person having had the issue. Its evident that there are more people who have had these issues, probably a reason for version 2. Amazing how both our conversations with him are earily similar. I may look into the hooker exhaust then.
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07-13-2016, 12:10 PM | #17 | ||
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SUCH a fucking asshole response. Wow.
"The wear is upon you"?? Really? It's an exhaust, it shouldn't have welds that fail - period. Can't believe he tried to twist the situation around and claim it's your bad because of how you "treat the car". Insane. Quote:
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07-13-2016, 11:35 PM | #18 | ||
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Dezod should be ashamed of themselves, that's the shittiest response to try and fight counter quality issues. A proper weld should hold up for years on end even with vibration or "track use" especially when road vibrations are isolated out with the rubber hangers. They seriously need to own up.
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07-14-2016, 02:24 AM | #19 |
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I am ashamed to have been a customer of theirs. Never again.
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07-14-2016, 03:22 PM | #20 |
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I would recommend the Ultimate Racing Catback to you guys. I had bought it for my car before this Dezod came out... I won't say the Dezod is a ripoff but they look exactly the same and I never had a problem with the Ultimate Racing, I sold it after a year to a friend and its still in great shape structurally even though my friend and I had scrapped it multiple times. Their customer service is great too!
link is here: http://www.ultimate-racing.com/colle...atback-exhaust |
07-16-2016, 04:46 PM | #21 |
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After reading this thread I went to check my catback... low and behold:
Last edited by jasonc; 07-17-2016 at 05:45 AM. |
07-17-2016, 03:26 AM | #22 | |
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Hey no problem, just ship that back to Dezod at your expense and they will zip that back up for you!
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07-17-2016, 12:58 PM | #23 |
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Well their poor customer service and lack of desire to stand behind their product, is now biting them in the ass. They forget these issues get spread quick over the internet. Most ppl understand defects happen, and are willing to accept it when a company shows desire to fix it. Looks like future buyers should look elsewhere.
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07-18-2016, 09:47 AM | #24 |
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V2, just in time for customers to not want to do business with them.
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07-18-2016, 12:51 PM | #25 |
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So just as an update to the thread. I did contact FT86SpeedFactory, and they did contact Dezod for me. They received the same response that i did , and it was all they could do. Interestingly the cat back is no longer for sale on their website.
Going to get it welded at this time and see how that works. I might add some reinforcement to prevent flexing and prevent another crack down the line. I have also never received another email from Chris @ Dezod. I suggest for anyone that has this exhaust take a look.
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07-18-2016, 09:58 PM | #26 | |
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07-18-2016, 10:38 PM | #27 | |
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Guess ill just have to order soemthing new
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07-24-2016, 06:50 PM | #28 |
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In for another failure. Was doing an frs brake job this weekend and sure enough. We go to check his dezod cat back. BOOM BABY!!!! It was cracked exhaust same place.... Wow
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