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Old 03-03-2015, 02:10 PM   #127
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Originally Posted by jher View Post
Did you receive the replacement part before sending in the old one or anyone else?
I received my replacement after I sent my original one. they inspected it then approved my replacement. I bought a different clutch and sold the replacement they sent me.
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Old 03-03-2015, 03:42 PM   #128
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My shop technician and the owner of the shop have experience the same problem with Exedy and have chosen to replace their clutch with South Bend Clutch Stage 2 & 3. For them it was headache dealing with the Exedyclutch and not worth the trouble.
What shop do you go to, EQ?

As I mentioned before, I decided to get the new Exedy stage 2 kit that goes with the stock flywheel. However, I really had my heart set on the South Bend Stage 2 daily, which was discontinued. Maybe I should suck it up and return the Exedy, get the South Bend Stage 3 Daily (more than I wanted to spend), and wait another week for my car to be up and running again.
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Old 03-03-2015, 03:48 PM   #129
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What shop do you go to, EQ?

As I mentioned before, I decided to get the new Exedy stage 2 kit that goes with the stock flywheel. However, I really had my heart set on the South Bend Stage 2 daily, which was discontinued. Maybe I should suck it up and return the Exedy, get the South Bend Stage 3 Daily (more than I wanted to spend), and wait another week for my car to be up and running again.

EQ was the shop I went to.

I would not go with exedy clutch. If your in Norcal I would call the shop and ask if they are able to get the South Bend stage 2. I know Neal is running the South Bend stage 2 in his car. Last I checked with him, he put about 5k mile on it and it's working fine. The shop car they are running the South Bend stage 3. Both clutch went in around the same time when they replaced the Exedy Stage 2 clutch.
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Old 03-03-2015, 03:56 PM   #130
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What shop do you go to, EQ?

As I mentioned before, I decided to get the new Exedy stage 2 kit that goes with the stock flywheel. However, I really had my heart set on the South Bend Stage 2 daily, which was discontinued. Maybe I should suck it up and return the Exedy, get the South Bend Stage 3 Daily (more than I wanted to spend), and wait another week for my car to be up and running again.
Scratch that, I just got off the phone with South Bend. They said they're re-designing their BRZ clutches and will have a full lineup (different stages, materials, flywheels, etc) in a month or so. They mentioned the price might go up a little bit, but not too much. I've decided to get the Exedy I ordered in my car and try it out, I'll let you guys know how it goes. If it doesn't work out, by that time South Bend should have their new ones ready.

I feel for Exedy, they mean well trying to help us troubleshoot the cheap/easy way with adjustments and oil, but it seems like there might actually be something wrong with this design. There's quite a few of us who've tried many different things with and without professional mechanics and we've all run into the same issues.

Hoping this new Exedy setup works, I'll keep you all posted.
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Old 03-04-2015, 12:41 AM   #131
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Originally Posted by Sportsguy83 View Post
I received as warranty the 3 puck clutch and sold it to a forum member, who I really don't know if he's having issues, but there have been no complains and he had seen this thread before buying so that's encouraging.
He bought one expensive paper weight. Honestly, I've got less than 1000miles in the first 3 months this year with the weather, switching tuners and chasing leaks. Haven't been locked out. I have started noticing (when cold) a bit of grinding downshifting into 5th but that issue is gearbox, not clutch related.)
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Old 03-06-2015, 01:11 PM   #132
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Jher Exedy has no issues standing behind our products.

However there are policies that have to be followed. All of the returned clutches from this forum have all been handled in this same manner.

Link to our returns policies.

http://www.exedyusa.com/documents/ex...nformation.pdf

To my knowledge there has only been 2 maybe 3 returned 15953FWs from that have came from members of this forum. All of which have been inspected and tested for functionality by myself (Steve) and Evan and no defects that would contribute to the lock out problems were found. There were a couple that we inspected that showed signs of no lubrication on the splines of the hub of the clutch disc. Even with no defects found and these returned units being out of the warranty period we have help out the people on this forum and not on the forum.

I am and have been willing to work with you on this problem, but I need cooperation.
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Old 03-07-2015, 02:06 PM   #133
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Originally Posted by RallySTI View Post
Jher Exedy has no issues standing behind our products.

However there are policies that have to be followed. All of the returned clutches from this forum have all been handled in this same manner.

Link to our returns policies.

http://www.exedyusa.com/documents/ex...nformation.pdf

To my knowledge there has only been 2 maybe 3 returned 15953FWs from that have came from members of this forum. All of which have been inspected and tested for functionality by myself (Steve) and Evan and no defects that would contribute to the lock out problems were found. There were a couple that we inspected that showed signs of no lubrication on the splines of the hub of the clutch disc. Even with no defects found and these returned units being out of the warranty period we have help out the people on this forum and not on the forum.

I am and have been willing to work with you on this problem, but I need cooperation.








Steve the consumers are the one that have tested this clutch and are having issue with it. They send it in for you to re-tested and you are saying there isn't an issue with it from your testing. This forum state clearly that there is. Have this clutch been tested thoroughly before it was release to the market? You have one guy that took this clutch out twice and put it back in and still same issue. One was lube so much it was slipping. So are you saying that its the mechanic's fault for not installing it correctly? Something with the geometry or ratio of this clutch is off that is cause this issue.


I have been trying to work with you and have ask you to work with me also. You want me to send in my old clutch first for you to inspect and then send me a replacement after inspecting the old one. So I would be without a car for 2 to 3 week, get a rental for 2 to 3 week until receiving the new replacement and pay the shop to do job. Having the shop stored my car for 2 to 3 week. The costs just keeping adding up on my side. Also you have ask me to have the shop buy the clutch and you will reimburse them back after receiving the old clutch. I don't understand that part at all. They should have nothing to do with this. I have ask you to send me the replacement part, have it install in one day and ship out the old one to you. That seem to be the more easier way and less cost effected way.


Seeing what I have to go through, I can see why you have only received 2 to 3 clutch returned. I'm pretty sure no one wants to have to go through all this trouble of running around to just try to get a replacement part, the headache and the costs it involved. At the end of the day I just want to be able to shift smoothly without any locking out or unable to shift into gears and to know that I am not going to be getting into any accident because my clutch fail.

Last edited by jher; 03-07-2015 at 02:46 PM.
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Old 03-09-2015, 04:09 PM   #134
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Originally Posted by jher View Post
Steve the consumers are the one that have tested this clutch and are having issue with it. They send it in for you to re-tested and you are saying there isn't an issue with it from your testing. This forum state clearly that there is. Have this clutch been tested thoroughly before it was release to the market? You have one guy that took this clutch out twice and put it back in and still same issue. One was lube so much it was slipping. So are you saying that its the mechanic's fault for not installing it correctly? Something with the geometry or ratio of this clutch is off that is cause this issue.


I have been trying to work with you and have ask you to work with me also. You want me to send in my old clutch first for you to inspect and then send me a replacement after inspecting the old one. So I would be without a car for 2 to 3 week, get a rental for 2 to 3 week until receiving the new replacement and pay the shop to do job. Having the shop stored my car for 2 to 3 week. The costs just keeping adding up on my side. Also you have ask me to have the shop buy the clutch and you will reimburse them back after receiving the old clutch. I don't understand that part at all. They should have nothing to do with this. I have ask you to send me the replacement part, have it install in one day and ship out the old one to you. That seem to be the more easier way and less cost effected way.


Seeing what I have to go through, I can see why you have only received 2 to 3 clutch returned. I'm pretty sure no one wants to have to go through all this trouble of running around to just try to get a replacement part, the headache and the costs it involved. At the end of the day I just want to be able to shift smoothly without any locking out or unable to shift into gears and to know that I am not going to be getting into any accident because my clutch fail.
Jher,

To answer your questions.

Yes, this and our other BRZ/FR-S clutches were real world tested. By Accelerated performance, Crawford performance, and a couple of private people. Currently I have one of the ones returned from this forum in my car, I have put 9,425 miles on it +10k miles on it had before it was returned and have not had lock out issues to the severity. The few ( less than 5) I have experienced have felt more like a synchronizer issue more related to cold gear oil not evacuating from between the syncro cone and baulk ring (when this occurs the syncro cannot slow the gear down to allow shifting). Also experienced this with the OEM clutch.

I was a Subaru technician before coming to work for Exedy. I have seen many mechanics screw up very simple task. I also can tell you a very large percentage of our returns are due to installation errors.

I can assure you it will not take weeks for the inspection process (our internal policy is 10 business days maximum for inspection time). If sent back I can make sure it is inspected and processed as soon as it arrives to our offices.

I have sent you a follow up email.

Last edited by RallySTI; 03-09-2015 at 04:11 PM. Reason: grammar
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Old 03-09-2015, 11:27 PM   #135
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Originally Posted by RallySTI View Post
Jher,

To answer your questions.

Yes, this and our other BRZ/FR-S clutches were real world tested. By Accelerated performance, Crawford performance, and a couple of private people. Currently I have one of the ones returned from this forum in my car, I have put 9,425 miles on it +10k miles on it had before it was returned and have not had lock out issues to the severity. The few ( less than 5) I have experienced have felt more like a synchronizer issue more related to cold gear oil not evacuating from between the syncro cone and baulk ring (when this occurs the syncro cannot slow the gear down to allow shifting). Also experienced this with the OEM clutch.

I was a Subaru technician before coming to work for Exedy. I have seen many mechanics screw up very simple task. I also can tell you a very large percentage of our returns are due to installation errors.

I can assure you it will not take weeks for the inspection process (our internal policy is 10 business days maximum for inspection time). If sent back I can make sure it is inspected and processed as soon as it arrives to our offices.

I have sent you a follow up email.


Email reply.
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Old 03-10-2015, 04:27 PM   #136
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Originally Posted by RallySTI View Post
Jher,

To answer your questions.

Yes, this and our other BRZ/FR-S clutches were real world tested. By Accelerated performance, Crawford performance, and a couple of private people. Currently I have one of the ones returned from this forum in my car, I have put 9,425 miles on it +10k miles on it had before it was returned and have not had lock out issues to the severity. The few ( less than 5) I have experienced have felt more like a synchronizer issue more related to cold gear oil not evacuating from between the syncro cone and baulk ring (when this occurs the syncro cannot slow the gear down to allow shifting). Also experienced this with the OEM clutch.

I was a Subaru technician before coming to work for Exedy. I have seen many mechanics screw up very simple task. I also can tell you a very large percentage of our returns are due to installation errors.

I can assure you it will not take weeks for the inspection process (our internal policy is 10 business days maximum for inspection time). If sent back I can make sure it is inspected and processed as soon as it arrives to our offices.

I have sent you a follow up email.
Seriously?

Nearly everyone who has installed the original Exedy stage 2 clutch has had an issue. (I understand there is a revision?) I installed @jher 's , I put one in my own car, and I pulled one out of SBD's shop car after we purchased it, because it would lock you out so bad. Jher and my self followed the break in procedure exactly, I cannot speak for the SBD car, but I can imagine Chris did, because he apparently got a visit from Exedy when the clutch was released.

The clutches were adjusted multiple times. Everything was lubed properly. Ive installed over a hundred clutches and never had an issue like this. I am also a Subaru tech and the FT-86 specialist here. Something is wrong with the clutch and it seems Exedy will not take credit.

If you want, Ill send in my Stage 2 that is sitting next to my toolbox, so that you guys can send @jher a new one. When I pull his out, I will send it in as well.
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Old 03-11-2015, 04:21 PM   #137
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Seriously?

Nearly everyone who has installed the original Exedy stage 2 clutch has had an issue. (I understand there is a revision?) I installed @jher 's , I put one in my own car, and I pulled one out of SBD's shop car after we purchased it, because it would lock you out so bad. Jher and my self followed the break in procedure exactly, I cannot speak for the SBD car, but I can imagine Chris did, because he apparently got a visit from Exedy when the clutch was released.

The clutches were adjusted multiple times. Everything was lubed properly. Ive installed over a hundred clutches and never had an issue like this. I am also a Subaru tech and the FT-86 specialist here. Something is wrong with the clutch and it seems Exedy will not take credit.

If you want, Ill send in my Stage 2 that is sitting next to my toolbox, so that you guys can send @jher a new one. When I pull his out, I will send it in as well.
That is very kind of you to offer that but it will not be necessary.

For Jerry's vehicle we have come to agreement.

You must have been posting this as I was talking with Ed yesterday. I gave him all of my contact information so that if you guys have any questions about our products you can contact me directly. It was brought to my attention by Ed that you guys were reaching out to the distributor for technical issues rather than contacting EXEDY and those questions/concerns never made it back to us.

Please keep in mine that I am an enthusiast just as everyone in here is, I am here to help... and look at some cars too!
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Old 03-11-2015, 04:24 PM   #138
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Originally Posted by RallySTI View Post
That is very kind of you to offer that but it will not be necessary.

For Jerry's vehicle we have come to agreement.

You must have been posting this as I was talking with Ed yesterday. I gave him all of my contact information so that if you guys have any questions about our products you can contact me directly. It was brought to my attention by Ed that you guys were reaching out to the distributor for technical issues rather than contacting EXEDY and those questions/concerns never made it back to us.

Please keep in mine that I am an enthusiast just as everyone in here is, I am here to help... and look at some cars too!
Yes! I heard from Jerry and Ed just after this. I Appreciate the communication back as it does seem some of the info was not making it back to Exedy.

It looks like this should all be sorted out soon enough.

Thanks!
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Old 04-08-2015, 02:33 PM   #139
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I was speaking with Abel @ PTUNING and both him and Mike @ PTUNING had told me that Exedy has redesigned their stage 2 clutch. It is now a 3 puck clutch part number 15955. I had on order the older 8 puck style from ptuning and they had switched my order to the new 3 puck style. So Exedy has listened and taken action necessary. I just hope the drivability with the new design is still good.
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Old 04-08-2015, 03:49 PM   #140
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I was speaking with Abel @ PTUNING and both him and Mike @ PTUNING had told me that Exedy has redesigned their stage 2 clutch. It is now a 3 puck clutch part number 15955. I had on order the older 8 puck style from ptuning and they had switched my order to the new 3 puck style. So Exedy has listened and taken action necessary. I just hope the drivability with the new design is still good.
Good that they realized there's a problem and changed the design.

Now what happens to all of us with the old stage 2 clutch that's not completely disengaging? @RallySTI?
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