Visconti Tuning - Latest BRZ Flash Info

[neutron256]

Originally Posted by Visconti

That's for the suggestion BUT

I'm not going to lie.

There is a difference between telling the truth, and venting your frustration. Annoying customers are a part of any business. You still need to deal with them in a respectful way especially in a public forum like this.

I'm not telling you how you should run your business, but as a customer I often feel disrespected.

[Visconti]

I've made my self pretty clear.

If you need a update, fill the form out.

This is the only way I can manage 96 tunes.

If you dont have any tune, then you need to call me.

If your car is on fire - you need to call me.

If you filled out the form and haven't heard anything in over a week - I suggest calling.

If you called and I didn't pick up - I'm on the phone

Try again in 30 min

I dont need people walking on egg shells..

I also dont need to hear bitching.

If you can't follow what i've said in this post then there is nothing else I can do for you.

-John

[Calum]

Originally Posted by Visconti

I've made my self pretty clear.

If you need a update, fill the form out.

What's the latest version you've sent out?

[vubaru]

John, I appreciate you being clear that you want anyone missing tunes to call you at this point. Admittedly I should've done it earlier but I was trying to do you a favor by not blowing up your phone.

I'll try to give you a call on my lunch break today. If not today, then tomorrow.

[Visconti]

Originally Posted by Calum

What's the latest version you've sent out?

Depends on the intake and fuel.

I've been doing a lot of tweaking for my e85 maps

6 Speed E85 on Stock Intake is on 1.07B15 or B17.

I can't send out updated tweaks to everyone - just not enough time.

I'll come to a point where I'm happy where it is and send a update to everyone

[Visconti]

Originally Posted by vubaru

John, I appreciate you being clear that you want anyone missing tunes to call you at this point. Admittedly I should've done it earlier but I was trying to do you a favor by not blowing up your phone.

I'll try to give you a call on my lunch break today. If not today, then tomorrow.

I think a lot of people are doing me a favor by not calling me - but this leaves a bunch of people needing something and dont know they need something.

What sucks is, my phone is dead or its non-stop ringing.

[2forme]

Originally Posted by Visconti

I think a lot of people are doing me a favor by not calling me - but this leaves a bunch of people needing something and dont know they need something.

What sucks is, my phone is dead or its non-stop ringing.

Maybe you should get a better phone

[Visconti]

Originally Posted by 2forme

Maybe you should get a better phone

your with-in driving distance.. remember that lol

[CircuitJerk]

[Symbiont]

Originally Posted by Visconti

This is where I normally say - you should fill out the form.

Not have any tune for over a month is more of a burning issue and do not understand why your not calling me. I'm busy, but not busy enough where you shouldn't have a tune.

I most likely have a wrong email address for you. Email your phone number and ill call you when I'm off my call

John

Called a few times today and sent a text. Unfortunately, your voice mail is full. All the information you need should be in the text, John.

Please give me a call or text if you have any questions. Thanks!

-b

[vubaru]

Originally Posted by Visconti

I think a lot of people are doing me a favor by not calling me - but this leaves a bunch of people needing something and dont know they need something.

What sucks is, my phone is dead or its non-stop ringing.

No problem John, I understand you're trying to both control the workflow and also get updates to people who need them faster.

For everyone who has not purchased something from John but is posting on this thread to give their 2 cents, I think folks are being too harsh on him. There is a reason why John has so many defenders on this board. People like me are willing to wait a very long time for his products due to the quality of the product, especially since he has spent the most time developing Ecutek maps for the FT86 platform. The fact that Ecutek itself had some issues with RaceRom is not somehow John's fault.

I'm pretty sure I've been waiting some of the longest out of everyone, and if I'm not freaking out, there is no reason for anyone else to freak out. Only kidding.

[Visconti]

yeah I'm getting a bunch of phone calls - I'm on the phone working with someone on the dyno remotely and its kicking my butt.

It's dinner time and I still haven't had lunch so yeah for me

[Symbiont]

Originally Posted by Visconti

yeah I'm getting a bunch of phone calls - I'm on the phone working with someone on the dyno remotely and its kicking my butt.

It's dinner time and I still haven't had lunch so yeah for me

I understand; not trying to bother you. Just don't want to slip between the cracks.

[Gregory Gawaran]

Originally Posted by Gregory Gawaran

I am just trying to get my shiet guys >.< I called at 9 I don't see how that is not a good time to call when he is always usually up late. I will trying calling right now.

I called at 2:50 and 2:55PM. I am at lunch right now and will try again in a little bit, after that I will have to call after 7 when I am off from work. Or I can try to take a break inbetween. I tried again at 3:22. My lunch is just about over.

What exactly do you need and I can give whatever information over email as well.

My Issue(s):
No license out of the box (According to Chris at EcuTek a license was never purchased for my usb key.)
Bad Tune File (I still have the file that can brick my ecu (Not really a problem as I can't flash anyway) Need the newer tune file.
Stock flash(?) I believe I have this so if it does not need to be updated then I am fine in that regard.

Like I said in the message I left my lunch is just about over. Please hit me up here or I will try to call you on a break or after work (7 CST)'

Just got off work, called at 7:08PM CST'
Called again 9:30PM CST

Called at 11/07/12 3:35PM No answer. Will try again at 7CST when I am off work.

This may seem excessive but its to the point for me I need to log what I am doing so I have something to fall back on.

And can I please ask why I have a cable that a license hasn't been purchased for yet?

EcuTek Sales
Nov 6 (1 day ago)

to me
Hi Gregory,

Sorry, I think I made a typo there.

I can confirm that NO licence has been purchased for your dongle 6A C7 86

Best regards,
Chris Todd
EcuTek International Ltd


From: Gregory Gawaran [mailto:greg.gawaran@gmail.com]
Sent: 06 November 2012 03:07
To: EcuTek Sales
Subject: Re: Received cable and usb but did not get a license download.


Gregory Gawaran greg.gawaran@gmail.com
10:43 am (1 day ago)

to EcuTek
Thank you Chris! I just wanted to verify that information.