Compensation for CEL/SL - Page 4 - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

TurnOne · 10-01-2012, 02:18 PM

Quote:

Originally Posted by Chinadian

Did they offer you anything? and what did they offer?

I asked about compensation about one week in, they didn't want to agree to anything until it was resolved. Still in shop for almost 5 weeks now, Clayton wants to talk compensation now. I'll take his advice and wait until after I get my car back. I would hav ebeen happy with less 3.5 weeks ago, now I expect more. Once it is all complete, I'll make my request.

boonFRS · 10-01-2012, 02:22 PM

Just called the local dealership where I left the car. So I dropped it off on Saturday afternoon and today when I called them about 15min ago, they said that they don't see me in their system? That they don't have a FRS at the shop. I was like WTf, are you sure? He said yeah. So he's going to do research and get back to me. Wtf? I would be there in a heartbeat if I wasn't at work. Wish me luck.

dsgerbc · 10-01-2012, 03:31 PM

No car - no problem, lol.

choi0706 · 10-02-2012, 03:14 PM

I'm curious to see if anything from subaru..

timotale · 10-02-2012, 04:25 PM

Quote:

Originally Posted by soconfoozed

I haven't been offered anything by SoA for 29 days of downtime and tons-and-tons-and-tons of time and aggravation chasing them around by phone, but by the way they talk to me, I feel a revised HPFP could be on the horizon, and once that's resolved, then we'll talk.

I got a call from Bill of SOA after I picked up my car yesterday from dealer (18 days in the dealer). p0019 cam sensor.... I drove about 50 miles and so far so good.

He offered me extended warranty for the car and I accepted it.

Le86 · 10-02-2012, 08:16 PM

Quote:

Originally Posted by timotale

I got a call from Bill of SOA after I picked up my car yesterday from dealer (18 days in the dealer). p0019 cam sensor.... I drove about 50 miles and so far so good.

He offered me extended warranty for the car and I accepted it.

My car has the same code. Did they just reflash the ECU and send you on your way or did they also replace the VVT cam sprocket, etc?

I dropped mine off at the dealer yesterday and they said they're just going to reflash it. I'm not fully convinced that a simple reflash will fix the issue...

Le86 · 10-02-2012, 08:18 PM

Also, I don't mean to thread jack but basically my car payment is due on the 7th. If I don't have my vehicle back by then, do you guys think it's reasonable for me to demand that they dish out for this month's payment?

FLASCH · 10-03-2012, 04:48 PM

I got my car back last wednesday. Only an ECU flash. Seems to have fixed the problem. The idle isn't perfect, but it's close.

I brought my car yesterday to get the Crickets fixed. Those parts will be here in 5-7 days. They say it's fine to drive till then.

Just got off the phone with Scion of America. In total, my car was in the shop for 3 weeks. I am getting a month's payment paid for, and a 8 year/125K mile Toyota Platinum warranty. I think it's fair so I'm happy with that.

timotale · 10-04-2012, 03:03 PM

Quote:

Originally Posted by FLASCH

I got my car back last wednesday. Only an ECU flash. Seems to have fixed the problem. The idle isn't perfect, but it's close.

I brought my car yesterday to get the Crickets fixed. Those parts will be here in 5-7 days. They say it's fine to drive till then.

Just got off the phone with Scion of America. In total, my car was in the shop for 3 weeks. I am getting a month's payment paid for, and a 8 year/125K mile Toyota Platinum warranty. I think it's fair so I'm happy with that.

Here is my service report. no ecu flash.

so far no more cel and idle issue.
http://www.flickr.com/photos/62626373@N00/8054361787/

jflogerzi · 10-04-2012, 05:22 PM

Wow you guys are really sticking it to them. I have the idle issue and the crickets, but I have not taken my car in. The idle issue does not cause the car to stall, just annoying.

timotale · 10-04-2012, 07:36 PM

Quote:

Originally Posted by jflogerzi

Wow you guys are really sticking it to them. I have the idle issue and the crickets, but I have not taken my car in. The idle issue does not cause the car to stall, just annoying.

The idle issue doesnt bother u? Whenever it happens, both slip and engine light went on. When the slip light is on, the computer puts the car on safe mode. You dont get much power from the engine. However the slip light always goes away before the CEL so you will feel your car is back to normal.

I think eventually, you want to get this issue fixed. Hopefully before warrenty expires.

Le86 · 10-05-2012, 02:34 AM

Quote:

Originally Posted by timotale

Here is my service report. no ecu flash.

so far no more cel and idle issue.
http://www.flickr.com/photos/62626373@N00/8054361787/

OOOO do you mind if I use this photo and take it to my dealer? I'm skeptical that a replacement ECU won't fix the problem, so maybe this will help convince them otherwise.

choi0706 · 10-05-2012, 10:11 AM

Quote:

Originally Posted by Le86

OOOO do you mind if I use this photo and take it to my dealer? I'm skeptical that a replacement ECU won't fix the problem, so maybe this will help convince them otherwise.

it's not going to help .. they will need to follow the flowchart which includes swapping cam sprockets, sensors, etc.. fwiw, I think they are also changing the oil.. I didn't have a window sticker going into the dealer, but now I do..

CharlieChaos · 10-05-2012, 10:40 AM

I was offered 1 payment and Platinum Warranty.

I had asked for either the 5 axis kit or Fog Lights but they said they could not do the kit since it was an optimize part and they still had no ETA on fog lights.

I am having the crickets fixed as well which was pretty amusing because when I first brought it up my rep had no idea what I was talking about put me and hold and came back and said they just announced that (Last Thursday).

My main concern was getting my car back on the road with no problems. In my eyes depending how long your car is in the shop the Extended Warranty and a payment is the least they can do.

10-05-2012, 10:40 AM	#56
CharlieChaos Senior Member Join Date: Jun 2012 Drives: FRS Location: Rhode Island Posts: 318 Thanks: 28 Thanked 97 Times in 50 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	I was offered 1 payment and Platinum Warranty. I had asked for either the 5 axis kit or Fog Lights but they said they could not do the kit since it was an optimize part and they still had no ETA on fog lights. I am having the crickets fixed as well which was pretty amusing because when I first brought it up my rep had no idea what I was talking about put me and hold and came back and said they just announced that (Last Thursday). My main concern was getting my car back on the road with no problems. In my eyes depending how long your car is in the shop the Extended Warranty and a payment is the least they can do. __________________ _____________________________________________ http://genometuning.com http://www.BlackHandGaming.com

10-01-2012, 02:22 PM	#44
boonFRS Senior Member Join Date: Jul 2012 Drives: 2013 Scion FRS whiteout Location: Garage Posts: 395 Thanks: 322 Thanked 169 Times in 95 Posts Mentioned: 14 Post(s) Tagged: 0 Thread(s)	Just called the local dealership where I left the car. So I dropped it off on Saturday afternoon and today when I called them about 15min ago, they said that they don't see me in their system? That they don't have a FRS at the shop. I was like WTf, are you sure? He said yeah. So he's going to do research and get back to me. Wtf? I would be there in a heartbeat if I wasn't at work. Wish me luck.

10-01-2012, 03:31 PM	#45
dsgerbc Senior Member Join Date: Jan 2012 Drives: BRZ(sold), STI Location: A2, MI Posts: 1,915 Thanks: 176 Thanked 419 Times in 241 Posts Mentioned: 11 Post(s) Tagged: 0 Thread(s)	No car - no problem, lol.

10-02-2012, 03:14 PM	#46
choi0706 Senior Member Join Date: Mar 2012 Drives: t Location: United States Posts: 446 Thanks: 14 Thanked 56 Times in 36 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	I'm curious to see if anything from subaru..

10-02-2012, 08:18 PM	#49
Le86 Senior Member Join Date: Sep 2012 Drives: Asphalt FR-S Location: PNW Posts: 144 Thanks: 11 Thanked 19 Times in 13 Posts Mentioned: 2 Post(s) Tagged: 0 Thread(s)	Also, I don't mean to thread jack but basically my car payment is due on the 7th. If I don't have my vehicle back by then, do you guys think it's reasonable for me to demand that they dish out for this month's payment?

10-03-2012, 04:48 PM	#50
FLASCH Member Join Date: Jun 2012 Drives: Asphalt FR-S Location: San Francisco Posts: 32 Thanks: 2 Thanked 5 Times in 4 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	I got my car back last wednesday. Only an ECU flash. Seems to have fixed the problem. The idle isn't perfect, but it's close. I brought my car yesterday to get the Crickets fixed. Those parts will be here in 5-7 days. They say it's fine to drive till then. Just got off the phone with Scion of America. In total, my car was in the shop for 3 weeks. I am getting a month's payment paid for, and a 8 year/125K mile Toyota Platinum warranty. I think it's fair so I'm happy with that.

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