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Old 05-17-2023, 08:18 PM   #4215
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I have no gripe with service writers. They do the bullshitting which allows me to do an honest days work and sleep at night. I'd rather do the work than sell the work. I don't clean possum shit either.
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Old 05-17-2023, 08:18 PM   #4216
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what they actually send to the tech is "car rattles. diagnosis time, 0.25hrs."
100% accurate.

Or it's, "pull off that large flat rate job you are elbow deep in right now and just come look at this in the lot. It will only take a minute or 20."
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Old 05-17-2023, 08:22 PM   #4217
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I've always had a gift for explaining what I'm doing as I fix peoples shit. Pull 'em right in. "Here. Hold this."
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Old 05-17-2023, 08:26 PM   #4218
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Then the dispatchers had to deal with customers who insisted on waiting for me.
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Old 05-17-2023, 08:26 PM   #4219
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Originally Posted by NoHaveMSG View Post
100% accurate.

Or it's, "pull off that large flat rate job you are elbow deep in right now and just come look at this in the lot. It will only take a minute or 20."
Service writing at some of these Florida dealerships is high pressure with a lot of turnover and burnout. I work in a smaller shop. Started as a part time retirement job but became a full-time torture rack. Keeps me moving though.
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Old 05-17-2023, 08:26 PM   #4220
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I've always had a gift for explaining what I'm doing as I fix peoples shit. Pull 'em right in. "Here. Hold this."
I didn't mind it for a while but a handful of bad apples ruined it for me to the point I wouldn't even talk to customers walking through the building. I'd just direct them to the poor service writer.
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Old 05-17-2023, 08:29 PM   #4221
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I didn't mind it for a while but a handful of bad apples ruined it for me to the point I wouldn't even talk to customers walking through the building. I'd just direct them to the poor service writer.
Bad apples make the best cider.
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Old 05-17-2023, 08:36 PM   #4222
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I didn't mind it for a while but a handful of bad apples ruined it for me to the point I wouldn't even talk to customers walking through the building. I'd just direct them to the poor service writer.
I find it best to communicate as little as possible with anyone, customers and coworkers alike.
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Old 05-17-2023, 08:53 PM   #4223
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Bad apples make the best cider.
I just wish they wouldn't scream so much when you try to squeeze the juice out of them
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Old 05-17-2023, 09:00 PM   #4224
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I just wish they wouldn't scream so much when you try to squeeze the juice out of them
No substitute for tough love.
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Old 05-17-2023, 09:07 PM   #4225
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Quote:
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Bad apples make the best cider.
but only after ground to a fine pulp in some machinery, with some added cinnamon and caramel.
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Old 05-17-2023, 11:29 PM   #4226
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No substitute for tough love.

Speaking of that.

TIL a temp who quit last week claimed I treated him unfairly and poorly and he reported it to the temp agency.

Of course this is a lie so I called the temp agency to talk to them about it. He never talked to them about anything. Then I text him that they would be reaching out to him to talk to him about it which lead to another full meltdown over text. I was just trying to get my folding rulers back that he was issued and probably accidentally had on him on his way out. Those things are expensive and terminally on back order from the one company I have found that makes them.
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Old 05-18-2023, 01:00 AM   #4227
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Who doesn't love salt and vinegar chips.
Me, the smell makes me nauseous :/
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Old 05-18-2023, 01:03 AM   #4228
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Me, the smell makes me nauseous :/
Blasphemer!

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