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Old 03-17-2021, 05:35 PM   #76259
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Tough call. Does a one-time goodwill gesture make financial sense in the long run? Have to set personality aside, as hard as that can be.
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Old 03-17-2021, 05:35 PM   #76260
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Sounds like telling him to GTFO is a great way to pass that particular liability to a competitor then.
At this rate, that will be my next response. Any of our competitors would have told him to kick rocks, our schtick has always been customer service though.
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Old 03-17-2021, 05:37 PM   #76261
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Tough call. Does a one-time goodwill gesture make financial sense in the long run? Have to set personality aside, as hard as that can be.
Our old GM used to always say, "best sale we never made" when we would loose an equipment sale to a difficult customer
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Old 03-17-2021, 07:14 PM   #76262
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5 days been a dad... holy shit, a lot props to all the dad out there. This shit isn’t easy (but not impossible).
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Old 03-17-2021, 07:24 PM   #76263
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5 days been a dad... holy shit, a lot props to all the dad out there. This shit isn’t easy (but not impossible).
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Old 03-18-2021, 01:26 AM   #76264
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In a weird headspace right now.

My mom was diagnosed with breast cancer last Friday. Prognosis is fairly positive... .
Let's hope her treatment is successful -
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Old 03-18-2021, 01:31 AM   #76265
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Need some help from the hive mind. What is the most polite way to tell a customer to go F themselves ?
I suggest that you tell them that you feel that another person (company) could better service their needs.

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Old 03-18-2021, 01:39 AM   #76266
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5 days been a dad... holy shit, a lot props to all the dad out there. This shit isn’t easy (but not impossible).
I'm sure you will do just fine -
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Old 03-18-2021, 02:10 AM   #76267
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5 days been a dad... holy shit, a lot props to all the dad out there. This shit isn’t easy (but not impossible).
PS

Just remember, when they are babies, if they cry, feed them, if they still cry, change their diaper, if they still cry, swaddle them in a warm, soft baby blanket - if they still cry - give them to their mom -

pa-pa
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Old 03-18-2021, 06:35 AM   #76268
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PS

Just remember... - if they still cry - give them to their mom -

pa-pa
Last part have been opposite for us. 9 out of 10 times, I usually the one get the baby & make her stop crying... at least so far for me.
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Old 03-18-2021, 01:35 PM   #76269
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Last part have been opposite for us. 9 out of 10 times, I usually the one get the baby & make her stop crying... at least so far for me.
Just gotta show her who's boss.
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Old 03-18-2021, 01:39 PM   #76270
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In a weird headspace right now.
How's your mom holding up? This is tough stuff. I'm really sorry.
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Old 03-18-2021, 01:49 PM   #76271
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Last part have been opposite for us. 9 out of 10 times, I usually the one get the baby & make her stop crying... at least so far for me.
Now THAT reminds me of a back-in-the-day Army story.

One Saturday night several couples had gathered over at this couples apartment in post housing in Germany.

Ken and his wife had a new baby. After they put the baby to bed (in the lower drawer of a dresser in their bedroom) it kept crying. Ken's wife had fed it, changed it and rocked it, but it kept crying.

So, Ken's wife ask him to go into the bedroom and see if he could settle the baby down. Ken went into the room and came back out shortly and the baby had stopped crying. Ken's wife ask him how he did that? He replied "I simply shut the drawer".



(no, he really didn't do that - )
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Old 03-18-2021, 02:08 PM   #76272
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Just gotta show her who's boss.
Temp ban!
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