Subaru Dealer Holds BRZ Hostage After Facebook-Stalking The Owner's Track Day Photos

[krayzie]

Originally Posted by Azzudien

Check out the link, why would Subaru not honor a warranty because the car was on the track? The Series Yellow pictures plastered all over SUBARU's website is of the car ON THE TRACK!!!!

Marketing, warranty, and dealerships are never on the same page.

Probably best to buy a Miata instead. I mean this sort of thing would never happen at a Mazda dealer right?

[WingZer0]

Subaru not honoring a warranty cause of track use is nothing new, it's typical for Subaru. When the wrx was brought here, bunch fools were destroying their transmissions. Then turn around and try to get it fixed under warranty, but Subaru caught on to what these dumbasses were doing.

[Twinz]

Didn't Subuaru offer free SCCA memberships with the purchase of a WRX when they brought it to the states?

[moliver]

Originally Posted by Twinz

Didn't Subuaru offer free SCCA memberships with the purchase of a WRX when they brought it to the states?

Was done to save on warranty costs...use car for motorsports=void.

[Extreme Dimensions]

anything like this ever happen to you guys? guess you better not post photos of you on the track on social media or make your social media private before taking the car to the dealer!

[Syche]

Originally Posted by strat61caster

This. Genitals and instagram are a distraction from what matters here, Toyota and Subaru aren't standing behind their product as far as customers are concerned. (I don't care about dealership vs. corporate, what matters is customer experience)

What's the point of buying a new sports car if actually driving it puts you at risk for getting screwed by a lazy service department? Might as well save $5k+ and buy used, that would have covered all repairs, maintenance, and track consumables on this BRZ out of pocket.

I dunno if service is lazy, we are getting paid regardless. Like subaru (in this case) pays the dealer for the work. Usually we don't care who pays so long as we get paid for our work.


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[krayzie]

Originally Posted by Syche

I dunno if service is lazy, we are getting paid regardless. Like subaru (in this case) pays the dealer for the work. Usually we don't care who pays so long as we get paid for our work.


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This type of stories are quite common with other makes as well.

For example, the dealer may charge $85/hr labor for non-warranty work, vs the factory's insurance company only paying them $35/hr labor for warranty work plus the hassle of sending back the old part, so they hate that and usually does a shitty job.

[Syche]

Originally Posted by krayzie

This type of stories are quite common with other makes as well.

For example, the dealer may charge $85/hr labor for non-warranty work, vs the factory's insurance company only paying them $35/hr labor for warranty work plus the hassle of sending back the old part, so they hate that and usually does a shitty job.

sorry for the late reply, the dealer would have some sort of adjusted warranty rate. from what I understand its not that low. However the tech would get paid the same per hour on warranty to customer pay work.