Subaru Dealer Blacklist (Surprise markups and other shady dealings)

[getbit]

Originally Posted by King Tut

I know that Montgomery Subaru (Montgomery, AL) has a WRB Premium with 6 speed coming in. They e-mailed me this weekend about it, but I want a Limited. I also know a couple dealers in the Northeast have a WRB Limited with 6 speed. I can get you the contact info of one of them.

King Tut,

Thanks, though I should have mentioned a few more details of what I'm looking for.

WRB (second choice: Galaxy blue)
Limited
Auto trans
Auto-Dim Mirror w/Compass & Homelink
Rear diffuser would be a plus

[michaelahess]

I think this qualifies. Mike Shaw Subaru in Thornton CO had a GBS I was looking at, they were firm on 28,906 with option package 1b. They wouldn't work with me even on their nearly $600 dealer fee. Now that car is priced 2k more at 31,906.

I will be patiently waiting for my preorder, they wanted almost $1300 more when I was dealing with them, now it's $3300!!!

Edit: They have another one that just went up to 33k!

[Zadkiel]

Not really indicative of a bad dealer, but Heritage VW and Subaru in Maryland is listing a SSM BRZ that was already sold. Don't know why you would list a pre-sold vehicle......

[Margovincent_22x]

Subaru in CONCORD 5000 markup

[Zadkiel]

Welsh Subaru wants a 2k markup over MSRP, if we're taking markups into account.

[Jayde]

Originally Posted by Margovincent_22x

Subaru in CONCORD 5000 markup

Originally Posted by Zadkiel

Welsh Subaru wants a 2k markup over MSRP, if we're taking markups into account.

It's sad that dealers are still doing this, even after the car has been in the states for over a month now. However, this thread is for dealers who said they are willing to sell at MSRP but later change it to something over that.

[BRZMike]

Pre-ordered the premium trim in March from South Texas dealer. It just arrived however they delivered the limited trim instead. Of course they hyped it up and promptly took photos of me in the car before signing any sales contract. They then insisted on $5000 over MSRP and claimed this was fair considering they are a small dealer and some dealers are asking for $10,000 over. I had a feeling they were going to try this stunt considering they would not discuss price after the MSRP went public. The day I pre-ordered the car they also hyped it up saying I was 3rd in the nation to order it. This was clearly not true based on the numerous posts on this forum. In the end I left the car for someone else. Sad thing is after waiting several months for the car, they didn't even let me test drive it. Only got as far as to sit in it for the photo session. This was nothing like my favorable purchase through Gunn Acura for my last car. After driving a couple hours to Gunn, they actually sold me a car below what they quoted over the phone.

[OMNOM]

Just got off the phone with the sales manager of Grand Prix Subaru in Hicksville, NY. I told them I was interested in the BRZ and discussed the possibility of placing a deposit on one that they have in stock and making the 6 hour trip to pick it up Friday. The internet salesperson eventually had the sales manager call me in order to process my deposit. He informed me at the beginning of the phone call that the car was not available at the priced listed on their website (MSRP) and that they would be marking it up roughly $3000. I immediately ended the phone call.

[Unleashed]

I'm currently in the process of purchasing a BRZ through Subaru of Las Vegas and before I went there I went online and locked in the internet price (MSRP) and then when I went there they are saying that there is a 2100 dollar required package that comes with the car. It's a 2 yr/24k mile additional service package that covers all things not covered by the standard warranties (i.e. fluids brake checks tire rotations, and includes window tint, and pulse breaking system) How should I get them to drop this. It seems like their way of just marking up the price tag

[michaelahess]

Mike Shaw in Denver (Thornton) just got the GBS BRZ in that I tried to buy from them, still marked up 3k and they drilled the front bumper!

I told the dealer I'm ordering from not to wash or drill

[Jay Grey]

I got a phone call today from one of my local Subaru dealerships. They wanted to let me know they got a Silver BRZ in if I wanted to check it out. I told him I only wanted a DGM Limited in MT. After work I still wanted to go check it out & I did. The silver looked nice in person, it gave the lines of the car more definition. It was a premium version MT, didn't want it but still wanted to explore some of the features a lil more. I thought the cloth seats weren't too bad, still had a nice look & feel to the interior. The Nav Radio was very nice; bluetooth, Satelite radio & nav. Was very easy to understand & operate. The HID's definitely make the car much better, especially with the led ring around it. I saw it had a auto dimmer mirror w homelink. Nice feature if u have a garage at your home & are sensitive to headlights at night like a dear. Lol. It also had wheels locks & a bumper protectant by the trunk. I decided to look at the sticker finally & there it was the price for the factory add ons & a lil sheet next the window sticker that said A.M.V.? So I asked the Sales Manger what is that add on & he said, Adjusted Market Value... of $3200 on top of the 26200 with all the add ons. So bringinging a grand total of $29,900 for a BRZ Premium? I told the manager that is outrageous & unfair to others who want to purchase the vehicle. Its not like people cant get them anywhere else or get an FR-S. They are not that limited for someone to pay that price especially for a premium. I specifically told him if my BRZ DGM Limited comes in & if there are any add ons other than a dimming mirror & chrome fender trim don't bother calling me at all. Especially if you think your gonna add that bull crap of Adjusted Market Value. So if your heading to this dealership don't be fooled by good looks of the car, ask questions & get it at MSRP(Pure Price). Even though it wasn't the car I was purchasing I wouldn't wanna see my fellow members get robbed. So I put Lester Glenn Subaru in Toms River, NJ off of Route 37 on the Blacklist.

[Tman08]

Well today was interesting. I was casually browsing on subarus website a few days ago and came across a WRB AT limited that was located near a dealership close to my house. Before I go further, let me first clarify that I was well aware of this dealers bad reputation and was not planning on buying from them for any reason anyway.

Upon arriving there, I was informed that this was one of two that was delivered to them and was available. Their first in line of 6 was still waiting to get delivery of his. After looking over the options and accessories (no spoiler or foglights), the car was listed at.....29,580!

So I asked the salesman why the price markup on the least equipped model. "We gave it our premium polish and detail package, similar to what we put on all Porsches at our Porsche dealership across the street. Also these cars are hard to find and this isn't as high, compared to the dealer north, selling for 10k over msrp." So that was the first thing shady. Second thing I noticed was their test drive. While I fully understand the need to keep the miles down, this particular car had around 20 miles on it, so I assumed it was tested at some point.

He then went on to mention that Subaru of America would be here the following day demonstrating a silver brz and allowing test drives to the public. When I arrived this morning to drive, the sales manager had me wait in their showroom for 30min, only to tell me that I could ride in the car, but not drive it.

"It's a car from the manufacturer and you can't drive it due to the insurance." after telling him I have already ridden in the car and only wanted a drive, he then tried selling me on the marked up WRB. "you can drive it once we talk numbers and you are committed, but you can only take it up to 4k (understandable, due to the low miles and break in)." I was not happy after calling twice before arriving with them telling me I could test drive it, then driving all the way out there for nothing.

I thanked them for wasting my time and left. If anyone is thinking of buying in the Clearwater or St Petersburg fl area, I don't suggest giving Bert Smith Subaru your business after what I witnessed.

[sbxjap]

I received the call yesterday. So after work I headed there see the car I ordered, SWP Limited manual trans.

Dealer told me to test drive it, so I did. Came back pretty satisfied. But when I came in to talk about price, it was a $5k mark up.

At the time of preorder, he told me there may be a mark up, but that it's set by SOA.... Of course I knew that was bullshit, so I emailed other dealers to see what they said. They all told me MSRP. So I emailed my dealer and told him that. He told me he was just warning me and that it was his dealerships policy to not be beaten in price and to price match. This was in March.

So yesterday I brought up other dealers locally were not marking up. He said that they all were. Well, since my info wasn't up to date, I didn't argue. I let him talk and try to sell me. Eh, no good. He even tried to sell me and Impreza and Legacy.

On ride home, I called 3 local dealers.... 2 said no mark up but wouldn't get trim I wanted until at least Sept. 1 dealer told me they would mark up $1000 depending on how popular the trim I wanted. BUT he said he could do MSRP on a "grey" one they had coming this week that someone back out of.

So the salesman at Subaru of Cherry Hill straight up lied to me. Nice. He can suck it....

I tried calling them on the road yesterday after my other calls, but he was busy with other customers. I talked to someone else and told them what I did. He asked if I was still interested.... Really now? He then asked what would it take me to buy the car.... Geniuses, I tell you. He said he would have my original salesman call me back. No call.


Update
So after ranking on here and on Facebook, I got a call this morning. The owner called me an apologize for the trouble. He said if he were there, this wouldn't have been an issue. The finance guy took off that day too, so that was messed up.

The owner called me in, knocked off the $5k markup, and gave me discount off stuff.

So got my SWP BRZ and took right back to work, lol....

[Blypr]

I sort of want to add Maxwell Subaru in Burlington NC to this list.

On the dealer inventory page they list a silver limited MT that I really want and say they're selling for list, but upon talking to them it's apparently the dealers car and he doesn't want to sell it.

They told me to come in anyway, they initially said it had 1000 miles on it, but it had just under 2k miles on it and I offered list as I would be getting essentially a used car. They gave me an incredibly low ball offer on my trade in and then said that he didn't want to sell it.

Why make me drive 45 mins out of my way for that?