Paperwork has delayed FR-S from landing in dealerships - Page 3 - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

df.dima · 05-28-2012, 10:27 AM

Or just provide them on USB keys.

Or maybe on an iPad. Wishful thinking

.

Aznek · 05-28-2012, 11:04 AM

An electronic copy would be a great solution. They could even email them to us and copy corporate.

Does anyone have Scion Canada's ear?

FR · 05-28-2012, 01:21 PM

After a few phone calls I was told it's a 'french thing' godammit !!!

Capt Canuck · 05-28-2012, 01:36 PM

Quote:

Originally Posted by Duff_man

Dealer called me, apparently an error is the FR-S Manual made them stop all deliveries..WTF? Just remove the damned book and give the right one to me when I come back for oil change or w/e. I want the car, not some stupid litterature!

Maybe they forgot they needed to provide it in English and en Francais?

QC-FRS · 05-28-2012, 01:57 PM

For what i got from my dealer. It was a mistake/bad info about the security belt in the user manual. Toyota being extra carefull with those kind of thing since the brake episode in 2009. They wait to correct the thing before shipping the cars.

Some dealer already have one but no allowed to leave dealership for a test drive.

Capt Canuck · 05-28-2012, 02:02 PM

^Interesting, you'd figure the info would be identical - or near enough - to whatever has gone into the US manual it would affect them too?

QC-FRS · 05-28-2012, 02:53 PM

Quote:

Originally Posted by Capt Canuck

^Interesting, you'd figure the info would be identical - or near enough - to whatever has gone into the US manual it would affect them too?

I agree. Maybe some difference on regulation or they really fucked up the translation.

bneale · 05-28-2012, 03:29 PM

It's stupid that this is the actual problem causing delay's. Here is my simple solution.

When going to pick up the car, have the sales rep review the basic "don't do this crap" in person. Then have the person sign a liability release form acknowledging the fact that it has no manual and they have been told the list of "don't do this crap" in person.

Then simply have the customer pickup another copy of the manual (or send it via mail) whenever they do become available.

Problem solved! Cover your ass and all should be good.

bneale

Minovsky · 05-28-2012, 04:52 PM

Such a stupid mistake.. i mean really???? -.-

Klinn · 05-28-2012, 04:58 PM

Quote:

Originally Posted by bneale

It's stupid that this is the actual problem causing delay's. Here is my simple solution.

When going to pick up the car, have the sales rep review the basic "don't do this crap" in person. Then have the person sign a liability release form acknowledging the fact that it has no manual and they have been told the list of "don't do this crap" in person.

Then simply have the customer pickup another copy of the manual (or send it via mail) whenever they do become available. Problem solved! Cover your ass and all should be good.

I'll bet that there are federal regulations that an appropriate manual with the required notices must supplied with the new vehicle. No exceptions or work-arounds allowed, no matter how appealing to us they might be.

bneale · 05-28-2012, 05:15 PM

Quote:

Originally Posted by Klinn

I'll bet that there are federal regulations that an appropriate manual with the required notices must supplied with the new vehicle. No exceptions or work-arounds allowed, no matter how appealing to us they might be.

I'm guessing you have to be correct.

Or else its simply to easy to keep everyone happy. All they would need to do is simply as I suggested.

There must be a legal reason.

bneale

fenton · 05-28-2012, 09:15 PM

Got told today by Stampede Toyota in Calgary that my FRS is in Toyota Calgary warehouse but is being held up by paperwork or documentation.

Either way he said later this week(june1st) or possibly the week after i could take delivery of my Raven Black 6 speed.

Ad8707 · 05-28-2012, 09:49 PM

What's the discrepancy on the manual anyways ?

Dimman · 05-28-2012, 10:48 PM

Doesn't have enough French?

05-28-2012, 02:02 PM	#34
Capt Canuck Senior Member Join Date: Dec 2011 Drives: BMW E36 323is Location: Bay Area, NorCal Posts: 685 Thanks: 47 Thanked 72 Times in 42 Posts Mentioned: 1 Post(s)	^Interesting, you'd figure the info would be identical - or near enough - to whatever has gone into the US manual it would affect them too? __________________

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05-28-2012, 10:27 AM	#29
df.dima Senior Member Join Date: May 2012 Drives: FR-S and Mazda 3 Sky Location: Kitchener, ON Posts: 343 Thanks: 10 Thanked 132 Times in 93 Posts Mentioned: 2 Post(s)	Or just provide them on USB keys. Or maybe on an iPad. Wishful thinking .

05-28-2012, 11:04 AM	#30
Aznek Senior Member Join Date: Dec 2011 Drives: 2013 White Scion FRS Location: Ontario Posts: 198 Thanks: 24 Thanked 22 Times in 20 Posts Mentioned: 0 Post(s)	An electronic copy would be a great solution. They could even email them to us and copy corporate. Does anyone have Scion Canada's ear?

05-28-2012, 01:21 PM	#31
FR Member Join Date: Jan 2012 Drives: 318ti Location: Montreal Posts: 44 Thanks: 0 Thanked 2 Times in 2 Posts Mentioned: 7 Post(s)	After a few phone calls I was told it's a 'french thing' godammit !!!

05-28-2012, 01:57 PM	#33
QC-FRS Member Join Date: Apr 2012 Drives: FRS/Rav4 Location: Montreal Posts: 71 Thanks: 18 Thanked 15 Times in 6 Posts Mentioned: 0 Post(s)	For what i got from my dealer. It was a mistake/bad info about the security belt in the user manual. Toyota being extra carefull with those kind of thing since the brake episode in 2009. They wait to correct the thing before shipping the cars. Some dealer already have one but no allowed to leave dealership for a test drive.

05-28-2012, 03:29 PM	#36
bneale Senior Member Join Date: Jan 2012 Drives: Scion FR-S Location: Vancouver, BC Posts: 555 Thanks: 1 Thanked 58 Times in 37 Posts Mentioned: 4 Post(s)	It's stupid that this is the actual problem causing delay's. Here is my simple solution. When going to pick up the car, have the sales rep review the basic "don't do this crap" in person. Then have the person sign a liability release form acknowledging the fact that it has no manual and they have been told the list of "don't do this crap" in person. Then simply have the customer pickup another copy of the manual (or send it via mail) whenever they do become available. Problem solved! Cover your ass and all should be good. bneale

05-28-2012, 04:52 PM	#37
Minovsky Senior Member Join Date: May 2012 Drives: Fr-s 2013 white out Location: canada Posts: 843 Thanks: 559 Thanked 111 Times in 96 Posts Mentioned: 4 Post(s)	Such a stupid mistake.. i mean really???? -.-

05-28-2012, 09:15 PM	#40
fenton Senior Member Join Date: May 2012 Drives: 2013 FR-S Location: Calgary Posts: 2,086 Thanks: 526 Thanked 1,614 Times in 726 Posts Mentioned: 120 Post(s)	Got told today by Stampede Toyota in Calgary that my FRS is in Toyota Calgary warehouse but is being held up by paperwork or documentation. Either way he said later this week(june1st) or possibly the week after i could take delivery of my Raven Black 6 speed.

05-28-2012, 09:49 PM	#41
Ad8707 Senior Member Join Date: Apr 2012 Drives: 2013 frs whiteout Location: Gta Posts: 140 Thanks: 25 Thanked 14 Times in 12 Posts Mentioned: 2 Post(s)	What's the discrepancy on the manual anyways ?

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