Thoughts on T-Mobile?

[MokSpeed]

AT&T's Facebook page is hilarious. Almost every post they make consists of thousands of comments from either current or previous customers complaining about every aspect of the company.

[Chen]

Originally Posted by rice_classic

Oh yes.. All hail the oligopoly.. Such a luxury! NOT! Maybe tomorrow someone can convince me on the luxurious benefits of cable monopolies!

Especially since I can't opt out of VZW sending selling me out against my will.

I just switch to VZW because they had coverage at 3 remote race tracks I go to and I absolutely need service. To me, that's not a "luxury", that's a necessity the others didn't fill. But they screwed my order, put services on my bill I didn't ask for (Cramming, very illegal), took 2 days to port a number for the moms and the all 3 of the new phones we got have already had to be replaced due to defects, one was DOA!

There's no such thing as luxury when you have it because "it's the only that worked". That's not luxury, that's "unfortunate".

<-----Begrudging VZW customer who wishes T-Mobile had the same coverage, would switch back tomorrow.


Edit: Nothing personal Chen. Big companies upset the rice_classic

Originally Posted by AznBRZer

"Luxury line?" EL OH EL

This is hilarious because Omnipoint/Voicestream/Tmobile used to be considered the "luxury" brand before Ma Bell started re-coalescing like the T-1000. The only reason why some people might consider them "luxury" is because of marketing. Unless by "luxury," you mean being overcharged for services, being migrated onto more expensive plans after merges when told that you wouldn't, TERRIBLE customer service, price fixing, and treated like garbage. Did I mention TERRIBLE customer service? I'm not sure if I did because the big two have been known for having some of the worst customer service and longest wait times for decades going back to the analog days. I know because I was always on hold!

It's cell service; not some exclusive club.

OP: Tmobile is fine as long as you're not in the boonies and service will only improve when LTE is fully deployed on 700mhz and their EDGE network is refarmed to LTE for more rural areas. They also have roaming agreements with AT&T due to the failed merger to fill in some gaps. It really comes down to how important those phone subsidies are and customer service.

If a test drive is too much for you, you can always buy a $30 prepaid burner to test reception.

Not speaking of which is better. I'm saying as they both offer the same services. One just charges more for the same thing. It's like the tsx to accord

Originally Posted by meWant

T-Mobile also now has data rollover which works similar to how att/cingular minute rollover did. any unused data now gets allocated to the next month for 4G/LTE. Overall i like the service, unlimited data when traveling is great too (Ex. canada/uk/etc.)

IMO T-Mobile > AT&T

But i would highly recommend doing the test drive plan and seeing how the coverage is in your area and how reception goes on your day to day basis. that would be the best way to see if t-mo fits and works for you.

At&t just started to offer roll over data.

[STV3]

Originally Posted by Chen

At&t just started to offer roll over data.

Yeah but it only applies to their mobile share plans

[bcj]

You can see what coverage areas are like reported by people near you.

RootMetrics Coverage Map

[RobertPaulson]

Originally Posted by STV3

Yeah but it only applies to their mobile share plans

and it only rolls over the previous month vs the previous 12 months like t-mo.

so lets say you have 3gb. you use 1 this month, and have 2 left over, you have 5 for next month. well lets day you only use 2 gb next month. you'd think you have 3 to roll over but in fact you have only 1 gb to roll over. why you ask, because you have to use your currents months allotment first, before dipping into what was rolled over.

[53Driver]

Thanks everyone. Overall, the impressions seem very positive!

[tigermack]

Really depends, my gf is on TM and she doesn't get good reception in a lot of places. Download speed is so so. I am on AT&T with my family and gets good reception and exceptional download speed.

I am in CA, Bay Area.

[2much]

pricing and customer service is great. huge potential for coverage growth in the future, t-mobile is killing it.

would I trust their current service outside of LA county? not sure about that...

[cjd]

Unlimited data (in truth, 5GB before they throttle the piss out of it,) 100 minutes (I use google voice, so always on data for calls anyway) $30/mo (prepay.) No contract, of course, and only available for first-time customers (you have to dig to find the deal too.)

When it works, it's great - I've been on a few trips out into the far boonies and service drops - just takes planning ahead.

When I travel where it's just not going to work and I need it, I just pick up a prepay whatever the local carrier might be - and that works internationally, not just US. This requires an unlocked phone, but that's easy enough to do. You can do this on a more traditional plan with T-Mobile too.

Plus, if you know you've a month where you need gobs of data, up your plan; bump it down when you're done. No contract means you can keep changing things like this, no trouble.

C

[dem00n]

I've had T-Mobile since middle school, it seems odd typing that...

Only time I've truly had problems with T-Mobile service tends to be when I'm in the middle of nowhere.

So.

Don't go to Ohio.

[xia]

Like dem00n said, no problem until I get to the middle of no where (mostly when I head up north to the cabin). I had AT&T and was paying too much, just recently switched over and I pay $100 for 4 lines with unlimited everything (= $25/person).

[xia]

BTW, you can finance the phone through T-Mobile. I believe there's no interest. My wife and I financed our phones for a month and a half and paid it off afterwards.

[Oakhenshield]

I like Tmobiles unlimited plan but force to switch to att because tmobile coverage for me was really bad imagine switching back and forth from LTE, E and H even if i was on their "LTE" coverage area and i dont even use my mobile data at my house because i have wifi and the worst part is i dont have a signal, not even 1 bar on the freeway..
"Nationwide coverage" yeah right..

[Speed2th]

Verizon offers no contract and cheaper fee as well.