|
Engine, Exhaust, Transmission Discuss the FR-S | 86 | BRZ engine, exhaust and drivetrain. |
|
Thread Tools | Search this Thread |
06-02-2014, 07:57 PM | #1 |
Join Date: Mar 2013
Drives: 2013 FR-S
Location: Orefield, PA
Posts: 521
Thanks: 426
Thanked 578 Times in 247 Posts
Mentioned: 156 Post(s)
Tagged: 3 Thread(s)
|
Raceseng | Water Pump Pulley Recall
It has been brought to my attention by two customers of ours that we are having issues with our water pump pulleys. This is the last thing I wanted to hear and never want to happen but I need to address the issue immediately.
If you have a Raceseng water pump pulley, please follow the steps below: 1 | Reinstall your OEM water pump pulley 2 | Email info@raceseng.com with your name, phone # and pulley color. List who the pulley kit was ordered from with an order/invoice # for reference 3 | We will send you a new re-designed water pump pulley as soon as they are ready All of the current water pump inventory is being pulled from shelves and scraped. Our current production run of water pump pulleys is being scraped. They are being redesigned and we are going to do another large production run as soon as possible. We will send a new water pump pulley to every customer who has purchased a pulley kit. All current water pump pulley inventory carried by our dealers will be replaced. I will do everything I can to get this corrected and as orderly as possible. I sincerely apologize… Thank you |
The Following 34 Users Say Thank You to Raceseng For This Useful Post: | *LongFella (06-02-2014), 86SPEED (06-02-2014), Akari (06-03-2014), bear89103 (06-04-2014), cdo221 (06-04-2014), celek (06-03-2014), continuecrushing (06-03-2014), Creole (06-05-2014), Cross (06-03-2014), flippy (08-12-2014), Fred E (06-16-2014), FT-86 SpeedFactory (06-03-2014), ftc~brz (08-13-2014), Gums (06-02-2014), ichitaka05 (06-02-2014), jonbonazza (06-15-2014), Khalis (06-03-2014), koevasi (06-04-2014), lbroskee (06-02-2014), Letty Ortiz (06-26-2014), makinen (06-04-2014), Malt (06-02-2014), mav1178 (06-03-2014), mkivsoopra (06-05-2014), PoorMansRacing (06-05-2014), Pseud0logik (06-07-2014), raul (06-03-2014), raven1231 (08-13-2014), s2d4 (06-03-2014), samisons (06-03-2014), sklimo (07-14-2014), skyloran (06-04-2014), Sportsguy83 (06-03-2014), unsurety (06-02-2014) |
06-02-2014, 08:05 PM | #2 |
Red wine
Join Date: Oct 2012
Drives: Subaru BRZ(R.I.P)
Location: Denied
Posts: 1,176
Thanks: 1,268
Thanked 342 Times in 240 Posts
Mentioned: 13 Post(s)
Tagged: 0 Thread(s)
|
Ouch... good to know you are taking steps to resolve the issue.
__________________
|
06-02-2014, 08:06 PM | #3 |
Join Date: Mar 2013
Drives: 2013 FR-S
Location: Orefield, PA
Posts: 521
Thanks: 426
Thanked 578 Times in 247 Posts
Mentioned: 156 Post(s)
Tagged: 3 Thread(s)
|
I know... Ouch is right. I'm not sure why at this point but they are breaking at the base of the spoke section.
Jarrett Seng Raceseng | Owner 610.336.0206 |
06-02-2014, 08:37 PM | #4 |
Senior Member
Join Date: Oct 2013
Drives: 2014 Whiteout TRD FR-S 6MT
Location: Fresno / DTLA
Posts: 928
Thanks: 628
Thanked 376 Times in 214 Posts
Mentioned: 8 Post(s)
Tagged: 0 Thread(s)
|
Glad to see a vendor be proactive and responsible for their product.
Good luck! |
The Following 17 Users Say Thank You to calmtigers For This Useful Post: | 86SPEED (06-02-2014), bear89103 (06-04-2014), Cross (06-03-2014), Freeman (06-02-2014), fstlane (06-02-2014), ftc~brz (08-13-2014), husker741 (06-02-2014), jonbonazza (06-15-2014), Malt (06-02-2014), Raceseng (06-02-2014), raul (06-03-2014), samisons (06-03-2014), Simon99 (06-02-2014), Sportsguy83 (06-03-2014), TJ3000 (06-03-2014), unsurety (06-02-2014), wparsons (06-02-2014) |
06-02-2014, 08:41 PM | #6 |
Join Date: Mar 2013
Drives: 2013 FR-S
Location: Orefield, PA
Posts: 521
Thanks: 426
Thanked 578 Times in 247 Posts
Mentioned: 156 Post(s)
Tagged: 3 Thread(s)
|
Thank you for the support because I have a pit in my stomach. I appreciate it!
Jarrett Seng Raceseng | Owner 610.336.0206 |
The Following 3 Users Say Thank You to Raceseng For This Useful Post: |
06-02-2014, 08:47 PM | #7 |
Senior Member
Join Date: Oct 2012
Drives: 2013 fr-s
Location: cincinnati
Posts: 248
Thanks: 164
Thanked 147 Times in 71 Posts
Mentioned: 3 Post(s)
Tagged: 0 Thread(s)
|
Great way to handle a bad situation. I think I'll go order some parts by Raceseng because they are quality and I know the owner stands behind his product.
__________________
|
06-02-2014, 09:00 PM | #8 | |
Senior Member
Join Date: Jul 2012
Drives: GTS 86
Location: Australia
Posts: 989
Thanks: 873
Thanked 476 Times in 272 Posts
Mentioned: 12 Post(s)
Tagged: 1 Thread(s)
|
Quote:
However, I applaud Raceseng in taking responsibility for it and taking the necessary steps to correct it. Looking forward to getting the new one. Last edited by Hawk77FT; 06-02-2014 at 09:42 PM. |
|
06-02-2014, 09:54 PM | #9 |
Site Moderator
Join Date: Oct 2009
Drives: ichi 86 Project
Location: Middle of No where
Posts: 20,994
Thanks: 7,689
Thanked 19,157 Times in 8,347 Posts
Mentioned: 689 Post(s)
Tagged: 28 Thread(s)
|
Wow! Now, that's a vendor worth trusting. Vendor that admit the problem & fixing it. You guys are +++A vendor!
@Raceseng Just for temporary, I'll be sticky this thread, so it won't go next page. Members can read it at the top. If situation is solved, please PM one of mods or admin & we'll unsticky it. ichi Last edited by ichitaka05; 07-15-2014 at 12:18 AM. |
The Following User Says Thank You to ichitaka05 For This Useful Post: | ftc~brz (08-13-2014) |
06-02-2014, 11:22 PM | #10 |
Senior Member
Join Date: Jul 2012
Drives: 2023 WRB BRZ (MT)
Location: Coral Springs, SoFlo
Posts: 2,252
Thanks: 1,503
Thanked 534 Times in 430 Posts
Mentioned: 42 Post(s)
Tagged: 5 Thread(s)
|
so every single 1 is on recall? also i don't have my receipt anymore so how do i do this @Raceseng?
|
06-02-2014, 11:30 PM | #11 |
Less than pleased...
Join Date: Dec 2012
Drives: '13 BRZ Ltd SSM 6MT
Location: Newport News, VA
Posts: 280
Thanks: 125
Thanked 96 Times in 73 Posts
Mentioned: 22 Post(s)
Tagged: 3 Thread(s)
|
Talk about a bummer, I just installed mine last week :/
__________________
|
The Following User Says Thank You to disgruntld For This Useful Post: | ftc~brz (08-13-2014) |
06-02-2014, 11:33 PM | #12 |
Member
Join Date: Nov 2013
Drives: 2013 Toyota 86 GTS
Location: Australia
Posts: 76
Thanks: 2
Thanked 30 Times in 22 Posts
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
|
Whats the result if it breaks on the car. Its unlikely as ill be putting theoem one on asap but whats the consequenses of the damage?
|
06-02-2014, 11:37 PM | #13 |
Senior Member
Join Date: Nov 2013
Drives: 2014 Scion FR-S|Whiteout
Location: Irvine, CA
Posts: 1,006
Thanks: 502
Thanked 478 Times in 313 Posts
Mentioned: 16 Post(s)
Tagged: 0 Thread(s)
|
Dude! That's sucks, but I know Jarrett will handle everything perfectly!
I'll get my info your way ASAP! I'd hate for mine to break and cause more damage to my Jackson Racing SC Kit! Thanks for being proactive Jarrett!
__________________
My 2014 FRS build thread: http://www.ft86club.com/forums/showthread.php?t=52071
“You might be poor, your shoes might be broken, but your mind is a palace.” - Frank McCourt |
06-03-2014, 01:41 PM | #14 |
Turbo 86
Join Date: May 2014
Drives: GT86
Location: Japan now
Posts: 167
Thanks: 3
Thanked 35 Times in 23 Posts
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
|
I was just looking at the Water Pump Pulley last night, glad you post the issue before i put int my order.
__________________
10 - 1 = 0
real math |
|
|
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
SOLD | Mr. | Engine, Exhaust, Bolt-Ons | 12 | 06-10-2014 06:28 PM |
Leaking water pump | DJCarbine | Issues | Warranty | Recalls / TSB | 11 | 05-13-2014 05:59 PM |
ready to take your f for the fuel pump recall?? | xpicer | NY / NJ / CT / PA | 21 | 09-30-2013 11:12 AM |
Water pump | Micene | Mechanical Maintenance (Oil, Fluids, Break-In, Servicing) | 1 | 03-08-2013 07:57 AM |
Water pump reliability - track use | Kamran | Tracking / Autocross / HPDE / Drifting | 13 | 01-20-2013 10:30 AM |