Austin

[MysteryMachine]

Is there a whitelist / blacklist for Austin? I am normally not one to complain but just had a very bad experience with Discount Tire (the one by the domain on Braker). I ordered Bridgestone Potenza RE760 Sport for my impreza which they listed as "in stock". My wife brought the car in at the scheduled time and they then (not notifying her before) said the stock on the webpage was wrong. So far I am understanding - sometimes internet stock is wrong though they should have called earlier in the day so she could refer them to me.

But then they told her they would just give her the same tire only the next model up. She even asked "are these high performance tires?" and they told her yes. And they put on Perelli P4 all seasons.

So in summary they said:
- same brand of tire but a better model (lie)
- same type of tire (lie - the one I ordered is a high performance summer tire, they installed a touring all season tire)
- high performance sport tire (lie)
- more mileage tire (true)
- more expensive tire (true by a whopping $5 per tire...)

The fact that they would intentionally mislead my wife is what makes me mad, not that their webpage was wrong. Now she feels really bad about getting the wrong type of tires when its not her fault.

Grrrrr

[CoolBReeZe]

Originally Posted by MysteryMachine

Is there a whitelist / blacklist for Austin? I am normally not one to complain but just had a very bad experience with Discount Tire (the one by the domain on Braker). I ordered Bridgestone Potenza RE760 Sport for my impreza which they listed as "in stock". My wife brought the car in at the scheduled time and they then (not notifying her before) said the stock on the webpage was wrong. So far I am understanding - sometimes internet stock is wrong though they should have called earlier in the day so she could refer them to me.

But then they told her they would just give her the same tire only the next model up. She even asked "are these high performance tires?" and they told her yes. And they put on Perelli P4 all seasons.

So in summary they said:
- same brand of tire but a better model (lie)
- same type of tire (lie - the one I ordered is a high performance summer tire, they installed a touring all season tire)
- high performance sport tire (lie)
- more mileage tire (true)
- more expensive tire (true by a whopping $5 per tire...)

The fact that they would intentionally mislead my wife is what makes me mad, not that their webpage was wrong. Now she feels really bad about getting the wrong type of tires when its not her fault.

Grrrrr

That's distressing. I've always had excellent experiences with the Discount in south Austin.

Time for you to take the car to the shop and demand to speak to the manager. At the very least they owe you the tires you requested and a sincere apology. [All at no charge, of course.]

If that manager is in the least bit hesitant, I'd immediately take my complaint up the chain to the district manager. [Mentioning the reach of complaints on social media can't hurt either!]

Best of luck in getting this resolved to your satisfaction with the least amount of hassle.

[Turkish]

What @CoolBReeZe said!

My mom got screwed by Lamb's once on an oil change. Gave her dino oil when she paid for synthetic. Not to mention they tried to get her to pay for a ton of unnecessary services. She went there because my cousin worked there as a mechanic, he quit a few months later because they tried to make him do some unethical things. He never elaborated though... I just stay away lol

Originally Posted by MysteryMachine

Is there a whitelist / blacklist for Austin? I am normally not one to complain but just had a very bad experience with Discount Tire (the one by the domain on Braker). I ordered Bridgestone Potenza RE760 Sport for my impreza which they listed as "in stock". My wife brought the car in at the scheduled time and they then (not notifying her before) said the stock on the webpage was wrong. So far I am understanding - sometimes internet stock is wrong though they should have called earlier in the day so she could refer them to me.

But then they told her they would just give her the same tire only the next model up. She even asked "are these high performance tires?" and they told her yes. And they put on Perelli P4 all seasons.

So in summary they said:
- same brand of tire but a better model (lie)
- same type of tire (lie - the one I ordered is a high performance summer tire, they installed a touring all season tire)
- high performance sport tire (lie)
- more mileage tire (true)
- more expensive tire (true by a whopping $5 per tire...)

The fact that they would intentionally mislead my wife is what makes me mad, not that their webpage was wrong. Now she feels really bad about getting the wrong type of tires when its not her fault.

Grrrrr

Sent from my SCH-I535 using Tapatalk

[username_taken]

Originally Posted by Turkish

:P

Sent from my SCH-I535 using Tapatalk

sweet ride! I see you got it from Georgetown that's where I got mine from too ... bought my last three cars from them.

Also good choice on getting a manual, so much more fun than a slushbox.

[Rabble]

Guys I have a problem...I can't stop buying audio equipment for my car

On the bright side I have a slightly used 2013 BeSpoke touchscreen head unit for cheap if anyone wants it. Just FYI it doesn't work well with android.

[MysteryMachine]

Originally Posted by Rabble

Guys I have a problem...I can't stop buying audio equipment for my car

On the bright side I have a slightly used 2013 BeSpoke touchscreen head unit for cheap if anyone wants it. Just FYI it doesn't work well with android.

LOL you won't get any sympathy from us... we want to hear it! My BRZ did end up getting more presents under the tree than me! Damn those group buys and black friday sales!

[MysteryMachine]

Originally Posted by CoolBReeZe

That's distressing. I've always had excellent experiences with the Discount in south Austin.

Time for you to take the car to the shop and demand to speak to the manager. At the very least they owe you the tires you requested and a sincere apology. [All at no charge, of course.]

If that manager is in the least bit hesitant, I'd immediately take my complaint up the chain to the district manager. [Mentioning the reach of complaints on social media can't hurt either!]

Best of luck in getting this resolved to your satisfaction with the least amount of hassle.

Yeah I know I should... but I really don't want to deal with the hassle right now. Its so busy with Christmas, and people visiting from out of town and etc etc. I dunno we'll see. And all my friends recommended discount tire so I thought it was fine to have my wife take the car since it is right next to where she works.

[Rabble]

Discount Tire is always hit or miss depending on the location. I've never had problems with the one on 183 and anderson mill but fuck if I'll ever go back to the one off I-35 and Stassney or William Cannon or whatever.

Probably just some schmuck hourly guy trying to make a sale. I'd be fucking furious if I went in for High Performance tires and got All Seasons. Just go back in there and talk about how she specifically asked about high performance tires and then read up on "merchantability" and "fitness for a particular purpose".

Find a guy who works there who actually listens to you and have him order the tires through tirerack.com, problem solved.

[FR-S Matt]

Discount Tire off I-35 in Round Rock does a pretty good job.

[MysteryMachine]

Anyone really wanting the speedline wide mirrors with heating and LED turn signals? I just installed mine today and while I love the functionality I don't love the look... my entire car is white, black and silver and I'm not liking the splash of blue so much.


Here is the thread about them http://www.ft86club.com/forums/showthread.php?t=51863


I bought them from phastek in Houston and they are currently backordered. I got them on sale and would be happy to sell to someone local at the price I paid without shipping so you can save some money too (receipt + original box etc). I'll even install them for you (but not the turn signals - or heaters unless your car has the heater wiring already - my BRZ did)


I'll leave them on for now in case the look grows on me and in case someone wants to see them installed.

EDIT: for now no longer available... wife loves them too much. Sorry

[FR-S Matt]

Man, those Rexpeed wide mirrors I put on my FR-S are one of my favorite upgrades. No blind spot at all and the blue looks great on Ultramarine. I'm assuming those mirrors are probably similar.

[Turkish]

This post was originally posted from replying to my build thread not sure how it wound up here....

[missbrz]

Originally Posted by MysteryMachine

Anyone really wanting the speedline wide mirrors with heating and LED turn signals? I just installed mine today and while I love the functionality I don't love the look... my entire car is white, black and silver and I'm not liking the splash of blue so much.


Here is the thread about them http://www.ft86club.com/forums/showthread.php?t=51863


I bought them from phastek in Houston and they are currently backordered. I got them on sale and would be happy to sell to someone local at the price I paid without shipping so you can save some money too (receipt + original box etc). I'll even install them for you (but not the turn signals - or heaters unless your car has the heater wiring already - my BRZ did)


I'll leave them on for now in case the look grows on me and in case someone wants to see them installed.

How much for it ??

[psk]

if anyone is planning on doing lower spring, is highly recommend that they do it themselves with the help of 1 or 2 buddies. it is very do-able and will save you a good amount of money on install!