Official AIRAID Intake System Feedback, Pictures Thread

[calis5nest]

Originally Posted by JPxM0Dz

That's awesome! So to be more specific, is Airaid sending a larger replacement screw or the same as what you had ?

Im assuming its the same ones. I dont like how it looks without it so when I get the new ones I'll be using strength thread locker on the bolts to keep them in place.

[Mr.Jay]

Originally Posted by gmookher

this is not a good thread for air raid huh

LOL

Not that bad considering most of the feed back is positive and almost everyone who dealt with them is happy.

Also if you aren't going to contribute to a feedback thread about a product I don't see why you would post in it.

If you want to talk shop about their air intake go to that thread not this review one

[StarsGarrador]

At 830 miles, going to go put the last 170 on tonight and install the intake finaly, looking at it every day has been driving me insane!!

[AJUSA.com]

Originally Posted by gmookher

this is not a good thread for air raid huh

LOL

How so? Its a great thread for Airaid. So many satisfied customers! When you sell this many intakes, obviously you may run into a few who experience less than favorable results. That goes for any product or industry, its how you handle those issues that show what type of company you are.

Airaid cares about their products & performance. That was proven in the development thread & with the final product. How many other intake brands actually are building an FRS project? How many other brands to you know who have the actual designer of the part posting and taking feedback on forums?

They care about the customers. If you cant see that in this thread and others... Even the few guys with problems have posted how well this was handled.

Ive been in the industry a long time - Ive sold 30+ intake brands. Airaid is one of the best intake companies I have ever had the pleasure of repping.

Originally Posted by serial gixxer

As for AJUSA, these guys sure made my transaction a smooth and simple one. I have no doubt that if I ever had an issue, these guys would take care of me without hesitation.

What a great bunch of folks to deal with. 10's all across the board from me!

Thank you for the kind words, we are happy to have your business. Rest assured we are here for any and all our customers.
:happy0180:

[Brzce]

Originally Posted by serial gixxer

Couldn't agree more. It was on a Saturday when I was almost finished installing my Airaid intake when I realized the elbow did not fit the tube. I was pretty bummed as I could not finish my install and Airaid was closed. I decided to pm David here on the forum and he told me to contact customer service on Monday. On Monday, David did a follow up with me to make sure I was taken care of. After placing a call to Airaid, Mark told me he would overnight the new tube. The following afternoon, I received my new tube with some extra goodies and a handwritten thank you note from Mark and the whole Airaid team. Mark also gave me a follow up call to make sure I received everything. Man, with the multiple follow ups, prompt responses, extra goodies and sincere apologies, these guys have their customer service skills in check.

As for AJUSA, these guys sure made my transaction a smooth and simple one. I have no doubt that if I ever had an issue, these guys would take care of me without hesitation.

What a great bunch of folks to deal with. 10's all across the board from me!

I received my updated air tube today (sept 5) after a PM sent over the weekend!

Having dealership change oil, gear oil, and diff oil tomorrow. Airaid install next.

[Laika]

Originally Posted by gmookher

this is not a good thread for air raid huh

LOL

Every company/vendor is susceptible to having issues, it's how they handle the issues that's important.

AIRAID/AJUSA = easily my favorite vendors here based on this thread alone. The intake is only a very sweet bonus


I saw peoples posts about contacting airaid for replacement screws, done and done!

[Mr.Jay]

Forgot to mention big props to AJUSA and AIRAID for what could be the best group buy price I've seen so far!


200 for this intake is a still IMO.

[dvlnsyde]

I agree with all the props to Airaid and AJUSA. when my intake tube had the wrong size threaded hole, they sent a replacement next day! My question about the screws is . . . if this is an reoccurring issue, replacement screws exactly like the ones that fell out will be come loose as well. Will small lock washers keep enough tension to keep them in? should we use a larger screw? Any other alternatives?

[JTM]

Originally Posted by gmookher

this is not a good thread for air raid huh

LOL

Why? all this thread show is a bunch of happy owners and a few people that don't know to use blue thread locker on anything that could vibrate.

[2forme]

Originally Posted by JTM

Why? all this thread show is a bunch of happy owners and a few people that don't know to use blue thread locker on anything that could vibrate.

People followed the directions given with the intake which made no indication of thread locker being necessary. Do the stock bolts need thread locker? No. Do they vibrate? Yes. Don't try to say people are stupid and don't know how to install when that clearly wasn't the case.

This thread also shows people getting the wrong size PCV elbows and having mild to severe bogging issues. Not to mention the finger pointing on AIRAIDs part and deletion of posts. Also, not the customers fault.

Hope that clarifies why some people view the thread as negative.

Sorry for the rant, I just really didn't appreciate the condescension.

[Keith@AIRAID]

Hey guys, on the loose screw issue I would like to point out that we use the same brass threaded inserts on all of our kits and have never had this number of complaints about them coming loose. My first thought was that it's because it's a boxer and it runs a little rough, but that doesn't make sense when diesel's and UTV's are fine. All I can think is maybe the black coating changed something? We usually use plain stainless steel hardware, but we made the lid and hardware black at the forum's request.

Either way, please understand that this can happen when you lead with the first product of any kind. We went above and beyond on R&D, but we still can't match the thousands of miles on hundreds of vehicles that you guys will put our product through. I hope the community can see our commitment to stand behind the product and make everything right.

A step has been added to the instructions about using thread locker, and that should be all that is needed.

[xcelir8brz]

Glad you addressed the issue. You should also include a tube as well as a hex key for those whom might not have this readily available.

[mattles]

mine havent backed out yet, but then again I think its because I got a free professional installation.

[AJUSA.com]

What lids are you guys using that are having screw problems. One has a foam strip on the bottom, the other did not.