SRT FR-S/BRZ Full Exhaust System ... Sneak Peak!

[texas2888]

Originally Posted by Lawnik

The wait was not the issue for me either, in fact I am still interested in the final product. My request for a refund was based purely on the changes made since I put down my cash. The offering has changed and IMO that should give the customer the option to continue under a new agreement or opt out.

In my case, the wait IS the issue now. The last time I spoke to them, which was several weeks ago, I was told that they'd all be shipped out in the next two weeks (at that time). I'm not getting responses to my private messages and I get a recording when I call them. The order was placed on July 9th and my intention at this point is to get a refund, but I have to speak to someone first. Other than that, I'll have to get with AMEX to see what my options are! Hate to go that route but what else can I do?

[fluffy-reindeer-slayer]

Originally Posted by Neilus

Quick question, were you one of the first 20 to order?... I still dont have my exhaust, had no correspondence for two weeks.

Cheers.

yeah, i was one of the last of the first 20.

[fluffy-reindeer-slayer]

i got the rest of the exhaust today ups came again, its freeken awsome.cant wait to get this thing on after some issues with the car have been taken care of at the dealer.

[Neilus]

Originally Posted by fluffy-reindeer-slayer

yeah, i was one of the last of the first 20.

Thanks for your reply.....Hummmm I was in the twenty..... I will try a third PM and see if they resond.

Cheers.

[Bu-Tang]

has anyone gotten a refund from SRT?

[Lawnik]

Originally Posted by Bu-Tang

has anyone gotten a refund from SRT?

They agreed on the phone 3 weeks ago and still no credit. Won't reply to PMs or return calls.

Seems like they are avoiding everyone with no posts or updates for weeks. Someone should start a poll thread.

-received and no drone
-received with drone
-not received fine with changes and waiting
-not received want refund

[Neilus]

Originally Posted by Lawnik

They agreed on the phone 3 weeks ago and still no credit. Won't reply to PMs or return calls.

Seems like they are avoiding everyone with no posts or updates for weeks. Someone should start a poll thread.

-received and no drone
-received with drone
-not received fine with changes and waiting
-not received want refund

I think you may be right.... They certainly have not sent any international orders out from the beginning. It does seem that some people are getting their exhausts... very strange they are not communicating... I know I have a lot of money with them for months. If they dont communicate very shortly I will be contacting my bank to recover the money.

[Bu-Tang]

Im not worried that they wont deliver, I asked for the larger resonator, but again were well passed the date given. If I have to wait more than 2 weeks I may as well just not get an exhaust this year. hopefully we hear something soon

[markmatley]

Originally Posted by Neilus

I think you may be right.... They certainly have not sent any international orders out from the beginning. It does seem that some people are getting their exhausts... very strange they are not communicating... I know I have a lot of money with them for months. If they dont communicate very shortly I will be contacting my bank to recover the money.

I'm ready to jump ship. Might as well put all that money into a turbo setup. If I was to wait for this exhaust, I think I should get a bump up in shipping to UPS priority rather than the USPS I signed up for... as for the voicemail box, I can't get through with my cell or my office landline.

[Furtive]

Have you guys tried calling? Everytime I called MO I got a hold of him... which is about 10am-12pm eastern time..

[markmatley]

Originally Posted by Furtive

Have you guys tried calling? Everytime I called MO I got a hold of him... which is about 10am-12pm eastern time..

Wait so I have to wake up at 4am HST just to get ahold of him???

Why can't he just follow up with all of his 10+ leftover preorder folks? Leaving a message on my phone would do just as well. Common business sense right?

[Smudgeous]

Originally Posted by Furtive

Have you guys tried calling? Everytime I called MO I got a hold of him... which is about 10am-12pm eastern time..

I've contacted Moe directly each of the ~5 times I've called him over the past 2 months. Each of those phone calls were between 5-7:30pm EST.

I'm not saying other people aren't having problems getting ahold of him, but I definitely have not, and the last 2 calls were both within the last 3 weeks. Just keep trying, fellas (and ladies)

[Bu-Tang]

Yea other than when I called yesterday Mo has always answered, and he's a cool guy too, based on what some of the other members said they lost an employee @ some point along the way. I know there probably just slammed. I wish they would ship USPS to canada LOL, im expecting a HUGE customs bill..... FML

[kidgogeta]

i think the larger resonators are being shipped out, not sure about the 6AT though