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| Issues | Warranty | Recalls / TSB Problems, issues, recalls, TSBs |
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06-10-2016, 02:56 PM
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#1 |
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Kurenai Samurai
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warning about Walnut Creek Toyota
I recently had my transmission replaced under warranty with these guys and when I got my car back they had cross threaded my shifter knob (minor obviously), they installed the shifter plate backwards so I needed to lift the shift lock collar to even get into 1st gear...then when I finally got it back there was a rattle sound coming from it. I told them to check it out but they denied it because they blamed the rattle on my after market exhaust. So I took my car to a local car shop that we deliver to (I work at a dealership also)for a second opinion, they discovered a sheared stud and a crack in my block due to improper installation. So needless to say I will be going back there and demanding they fix the car and if they try to deny my then I will be pressing charges.
Do not go to Walnut Creek Toyota in CA east bay. Crooks. |
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| The Following 5 Users Say Thank You to driftartist For This Useful Post: | 86kahl (06-10-2016), FirstWinter (06-11-2016), FX86 (06-10-2016), Guff (06-11-2016), Packofcrows (06-10-2016) |
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06-10-2016, 05:05 PM
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#2 |
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Senior Member
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post this in your local section too if you haven't already
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| The Following User Says Thank You to ryoma For This Useful Post: | fumanchu1 (06-10-2016) |
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06-10-2016, 08:54 PM
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#3 |
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hey you, yeah you <3
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Yeah. I took my car in for the tob as it was closest dealer. They said all is well. Took it again. They were annoyed by it and had horrid customer service. I ignored my issue for a couple of weeks, then took to closer dealer where I live. They found bad tob and placed new one. WC Toyota is known for selling crashed vehicles as clean title and doing crook jobs as you put it. I reported their bad service and refusal service to Scion in LA. Dont know if anything will/did happen but I encourage you to do the same. Voice your issue.
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06-10-2016, 11:24 PM
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#4 |
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Senior Member
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Call SCION first. Explain what happened, they are very good and helpful usually and will start a case for you. Go up the chain of command.
http://toyota.custhelp.com/app/answe...ntact-scion%3F
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My 2016 Build thread TRD Exhaust with custom quad tips, TRD Lowering Springs,TRD Quick shifter,LED;DRL, Projectors, and turn signals. Re-badge, 86 Nanny, WinmaxW2 Pads, K&N Drop In, Antenna delete |
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06-11-2016, 03:12 AM
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#5 |
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Mentat
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They usually let the 1st year guys do the warranty work.
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06-11-2016, 04:46 AM
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#6 |
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Senior Member
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Rest assured I Will NOT be using their services!!!!!!!!!
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| The Following User Says Thank You to Tcoat For This Useful Post: | strat61caster (06-15-2016) |
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