4,000miles, 13x in for service, 2 computers and 1 motor replaced

[P5yk0t1c]

So since I have wrote this, Toyota has got back to me and said they are not going to replace my car, they are going to fix it....for the 13 time. I told them that this was unacceptable, but they don't care.

Yeah, I looked into CAMVAP, that is my last resort as that is arbitration, so once you go through that, the decision is final, there is no recourse. I am actually getting signs printed up right now and this weekend I am going to be picketing in front of the Toyota, I have invited the media (I am sure they are looking for some "filler" for there weekend programming) I am preparred to do this for a couple of months on weekends only for 5 or so hours per day...this is my first step.

I am trying to avoid paying for a lawyer immediately as I do not want to spend anymore money on this Lemon. I am filling out the forms for small claims court and hope to serve them within the next couple of weeks. If this does not work, I will pay for the lawyer. A friend of mine is a lawyer and he says I should have no trouble winning this in small claims.

The reason the other person gave the car back to Toyota with 1,000kms on it was because he did not like driving it in winter...he traded it on a Tundra. I asked the salesman if anything had been repaired on the car and he said no.

In my original post #7, #8 and #9....each time I came in to Toyota with the CEL light on. They tried to capture the code each time and each time they failed. They said they could not get all of the data and asked me to get the light to come on again. I had to get it to come on 4 times for them to look at the issue in detail. #10 I told them I was sitting in a drive-thru idling, I looked down and the light was on.

It is amazing to me that they want to fight me on a car that has 7,000kms on it, I would think they could take this, fix it, sell it and give me a new car. I didn't ask for a buyout, I asked for another FR-S. I gave them EVERY opportunity to make this right without getting lawyers involved, but honestly they could care less about the customer.

....I honestly thought Toyota was better than the rest, but I see they are the same.

[ZionsWrath]

How can the CEL be on and no code ?

Can someone please explain lol

[pheoxs]

Originally Posted by P5yk0t1c

So since I have wrote this, Toyota has got back to me and said they are not going to replace my car, they are going to fix it....for the 13 time. I told them that this was unacceptable, but they don't care.

Yeah, I looked into CAMVAP, that is my last resort as that is arbitration, so once you go through that, the decision is final, there is no recourse. I am actually getting signs printed up right now and this weekend I am going to be picketing in front of the Toyota, I have invited the media (I am sure they are looking for some "filler" for there weekend programming) I am preparred to do this for a couple of months on weekends only for 5 or so hours per day...this is my first step.

I am trying to avoid paying for a lawyer immediately as I do not want to spend anymore money on this Lemon. I am filling out the forms for small claims court and hope to serve them within the next couple of weeks. If this does not work, I will pay for the lawyer. A friend of mine is a lawyer and he says I should have no trouble winning this in small claims.

The reason the other person gave the car back to Toyota with 1,000kms on it was because he did not like driving it in winter...he traded it on a Tundra. I asked the salesman if anything had been repaired on the car and he said no.

In my original post #7, #8 and #9....each time I came in to Toyota with the CEL light on. They tried to capture the code each time and each time they failed. They said they could not get all of the data and asked me to get the light to come on again. I had to get it to come on 4 times for them to look at the issue in detail. #10 I told them I was sitting in a drive-thru idling, I looked down and the light was on.

It is amazing to me that they want to fight me on a car that has 7,000kms on it, I would think they could take this, fix it, sell it and give me a new car. I didn't ask for a buyout, I asked for another FR-S. I gave them EVERY opportunity to make this right without getting lawyers involved, but honestly they could care less about the customer.

....I honestly thought Toyota was better than the rest, but I see they are the same.

That makes no sense. CEL = fault in the ECU and logged until cleared. Either the ECU is actually screwed or the dealer is incompetent.

Mind posting what dealer in Calgary so I know to stay far away from?

On that note too if there's anything you need a hand with from another FR-S owner in Calgary give me a shout anytime (check things on my car, compare, check codes, etc)

Too bad they didn't let you keep the toasted engine block, would've been great to build up over time and swap in to get rid of them working on the car

[P5yk0t1c]

Originally Posted by ZionsWrath

How can the CEL be on and no code ?

Can someone please explain lol

They said their computers could not capture all of the data, but that it was the Air/Fuel/Camshaft error which is the one that comes on 80% of all the times. They said they were not capturing all of the data and once the light was turned off, they said they needed it to come back on before they could troubleshoot anything.

Yeah, I was super frustrated at this as well...4 times I had to take my car back and drive it around until the CEL came on.

[ZionsWrath]

Does the CEL cause limp mode?

If you do get limp mode each time with CEL I would definitely try for the arbitration method. Too bad you aren't US and can't lemon...

[DarkSunrise]

Originally Posted by P5yk0t1c

The car was bought from a Toyota dealership that failed to mention that it had already been in for service at 600kms and had the computer system replaced because of the same CEL light that has been an ongoing issue since I bought it.

Originally Posted by P5yk0t1c

The reason the other person gave the car back to Toyota with 1,000kms on it was because he did not like driving it in winter...he traded it on a Tundra. I asked the salesman if anything had been repaired on the car and he said no.

That would be fraud on the part of the salesman & dealership. That's something to note if you decide to look into arbitration or a lawsuit.

Originally Posted by P5yk0t1c

Yeah, I looked into CAMVAP, that is my last resort as that is arbitration, so once you go through that, the decision is final, there is no recourse. I am actually getting signs printed up right now and this weekend I am going to be picketing in front of the Toyota, I have invited the media (I am sure they are looking for some "filler" for there weekend programming) I am preparred to do this for a couple of months on weekends only for 5 or so hours per day...this is my first step.

I am trying to avoid paying for a lawyer immediately as I do not want to spend anymore money on this Lemon. I am filling out the forms for small claims court and hope to serve them within the next couple of weeks. If this does not work, I will pay for the lawyer. A friend of mine is a lawyer and he says I should have no trouble winning this in small claims.

Personally I'd rather go through arbitration or court rather than spend 5 hrs/weekend picketing the dealership, but that's up to you. You can also try reporting to BBB (or Canadian equivalent). In the US, we also have state attorneys general who would help in these situations. Not sure if there's a Canadian equivalent.

[pheoxs]

Originally Posted by P5yk0t1c

They said their computers could not capture all of the data, but that it was the Air/Fuel/Camshaft error which is the one that comes on 80% of all the times. They said they were not capturing all of the data and once the light was turned off, they said they needed it to come back on before they could troubleshoot anything.

Yeah, I was super frustrated at this as well...4 times I had to take my car back and drive it around until the CEL came on.

The Dealer is Country Hills Toyota

Try AMVIC as well, not sure if they can help after the fact but maybe can put some pressure on the dealer.

[mav1178]

Originally Posted by n0m0h0s

In california sounds like the lemon law would apply and you would have all your money refunded here in cali. Sorry for your issues

Yes and no.

If the car was sold used with dealer's expressed written warranty, yes.

If the car was sold used "as-is" but with manufacturer's warranty, no (but you can try to fight this with litigation).

-alex

[dem00n]

Wait...you went to the same dealer for all these problems??

[pheoxs]

Also post it up on their facebook group:
https://www.facebook.com/chtoyota

And contact southe point and stampede Toyota and see if they'll help you out somehow.

Also if you are financing the car, contact toyota financial and complain directly to them that you shouldn't be paying for a vehicle that is not derivable and repeatedly being repair. I think I remember someone posting that they got a credit while getting their engine fixed

[Havsie]

Can you even use the lemon law on a used car?

[strat61caster]

Originally Posted by Havsie

Can you even use the lemon law on a used car?

Yes if it comes from a dealer with an implied warranty/clean bill of health there are legal protections but they vary by state and can be very limited: (Note OP is in Canada so his protections are different)

http://www.edmunds.com/auto-warranty...k-with-it.html

Further adding complication, from the OP's story it may not have been sold as a used car, or I may be confusing stories that the salesman implied it was 'new' at the time of purchase, might be some gray area there in favor of the OP.

In any case, this thread would not exist if the OP was compensated and treated well from the get go. Not being able to pull the codes reeks of incompetence or laziness, Toyota has been screwing the pooch on this one.

[dehydratedH2O]

if it was sold as a new car with 1000km and wasn't explicitly billed as a demo, I have a feeling a lawyer will have a field day with this.

[jeebus]

go to a different dealer. This one sounds TERRIBLE.