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I like the people at SE. Had a good interaction with them at the Livermore BBQ meet, and a few days later at their shop. And I agree with their policy. I tried being polite to them, asking specific questions in order to make sure that I was ordering the correct product, and I never questioned their pricing in an effort to help build that (hopefully) long term relationship since they're local. However, in trying to place an order, I called and left 5 messages, with zero response. I'm not sure if they didn't want my business, but I took the hint. I do wish them all the luck in the world, they just won't have me as a customer anymore.
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