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Originally Posted by Spd229
Eh, I think that's a silly way to look at it and chalks up to shitty customer service in general. Your comments leave a bad taste; simply because you speak as though if someone can't afford a certain brand of car they don't deserve a certain level of service, which is BS. I certainly assure you $25k isn't a drop in the bucket for most people. However, I'm also sure we don't expect someone to come pick up our car in a trailer; we do however expect our cars to be respected and if asking that of someone is too much to ask....that speaks volumes about what our society looks like.
What it comes down to is someone getting their kicks at someone else's cost, long term or not. Aside from being a question of mechanical complications this is also a question of principle which is something that seems to matter very little today.
Questions of customer service take me back to TuxedoCartman's post about his experience at a Toyota dealership in Japan. I wonder how a service tech's disrespect of a customer's car would have gone over if it had happened there.
I understand wanting to have fun at a job, but to hell with doing it in a way such as this. There are cleaner ways to go about it, without using something that you don't own.
This type of mindset is something I really dislike. I'm not sure when it became acceptable, but it's sad.
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I by NO means think its ok just want to clarify, I just understand and have very low expectations from places that do high volume non specialty services, like your main stream dealerships.
You are not going to get Ritz Carlton Service at a Best Western, from staff, training and management these dealers are out to make profit not provide boutique service on a low cost car.
This is just all from experience with owning a large variety of cars, if you really care about something, cars, personal property etc. don't trust that anyone will take care of it as well as you would.