Quote:
Originally Posted by Dezoris
The 3rd video was just the guys in the shop talking about wanting to bang some girl. Had nothing to do with the car or this topic.
This is the real world. You own a 25k car and are having it serviced at a Scion/Toyota dealer which are some of the HIGHEST volume dealerships on earth.
The techs are not going to come from a specialty background, they are going to be your average guys there to get a paycheck. Most just starting off willing to deal with the high volume atmosphere and BS pressures for now. This happens at every major high volume dealer. If you want white glove service dealing with high paid, highly professional staff you ARE NOT going to get it from a Scion/Toyota dealership. Get a boutique car if you want that.
Some of you guys are just way too sensitive. Look, all I am saying is put it in perspective. My last two cars the dealership would pick up the car from my house in a closed trailer for service and then drop it back off when done. But you have to spend a spend a lot of money to own those type of cars.
I know for some people on here this car is a dream or a baby, I get it, but just try to understand the brand of the car, the cost and the actual people in terms of education, skill and pay scale who are dealer with the "brand."
|
Eh, I think that's a silly way to look at it and chalks up to shitty customer service in general. Your comments leave a bad taste; simply because you speak as though if someone can't afford a certain brand of car they don't deserve a certain level of service, which is BS. I certainly assure you $25k isn't a drop in the bucket for most people. However, I'm also sure we don't expect someone to come pick up our car in a trailer; we do however expect our cars to be respected and if asking that of someone is too much to ask....that speaks volumes about what our society looks like.
What it comes down to is someone getting their kicks at someone else's cost, long term or not. Aside from being a question of mechanical complications this is also a question of principle which is something that seems to matter very little today.
Questions of customer service take me back to TuxedoCartman's post about his experience at a Toyota dealership in Japan. I wonder how a service tech's disrespect of a customer's car would have gone over if it had happened there.
I understand wanting to have fun at a job, but to hell with doing it in a way such as this. There are cleaner ways to go about it, without using something that you don't own.
This type of mindset is something I really dislike. I'm not sure when it became acceptable, but it's sad.