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John, as much as you've done and as hard as you are working for us, with all due respect, your attitude toward your customers has in fact been bothersome. However, if you can simply acknowledge this fact and assure people that you can work on your attitude toward your customers, I'm sure people would be more than happy to stay onboard with you and your work on this platform.
You've done everything else well. From your work on the product, to answering questions, to going out of your way to set up the loaner cable going around. But all we want is to not be treated like we are burdens on your life. After all you did ask for our business. With a small step forward in professionalism, your future will be extremely bright with this platform.
My .02 because I respect what you've done and want to see more from you on this platform and on this forum.
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