Quote:
Originally Posted by Yoshoobaroo
I still don’t understand why they don’t have a VON tracker online. The overhead for it isn’t much compared to keeping their website running. Something as simple as ordered/scheduled/VIN assigned/built/shipped/port arrival/port departure/dealer arrival.
BMW sends you updates along the assy line AND sends you a video of the car being built!
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Couple things. First, BMW is a luxury brand.
Second, why develop a website where you have to go enter in information and seek it out when there's already an automated system to just send you the info? I know you seem to have been having trouble getting those emails, so I would encourage you to call into the Customer Advocacy department and mention that to them. If there is an IT or process issue preventing you from receiving emails, you're probably not alone and I'm sure they'd like to get that fixed for you.