Quote:
Originally Posted by JesseG
That just seems like a car company not backing up their product. Again, they shouldn’t have to buy new cars for people or throw money at them. Just do what is right for the customer. Sure maybe the failures were from total incompetence of the dealership, but they represent your company. It’s a complicated industry, probably only surpassed by healthcare. [emoji28]
I support Toyota and their products, I’ve bought quite a few of their cars, trucks, and SUV’s. So I obviously believe in what they do. It just feels like a lot of FR-S owners were left out to dry. I don’t even know how many failures there were, so it might be a really small number. But that’s all the more reason for Toyota to step up and back up their product.
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I have worked for three of the top 20 parts manufacturers for 30 years now. It is complicated. The problem is that people don't get that the manufacturers ASSMBLE the cars. Other people make the parts and the dealers do the rest.
The number of cars does not matter you are still trying to place the responsibility on the wrong group.