Quote:
Originally Posted by Tcoat
Back to the whole "the dealerships are not Toyota nor Subaru" thing. The dealerships screwed it up the dealerships should fix it.
yes the goodwill shown by corporate coverage would be nice but at the same time it is in no way their responsibility. They have to draw the line someplace.
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I agree, Toyota and Subaru, or any auto maker, can’t be expected to pay for every dealer screw up. If a dealer drives your car into an embankment, the dealership needs to make that right. But the J02 recall clearly was above the heads of many dealerships and techs. There was confusion from home base in Japan what even needed to be done. It was a fairly complex fix. It’s easier to look at it now and say “oh yeah X part and X part need to be replaced, no big deal!” The right thing for Toyota/Subaru to do would have been to get those customers out of those cars completely, or cover all the costs. But corporations rarely do the right thing. Unless you are paying a premium. Would Lexus even dream of doing that to its customers? And it’s practically the same company.
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