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Old 09-17-2017, 02:17 PM   #1
FRSToyota86
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UPS used to be a great company, but not anymore

Our collective opinion among several friends and a few business owners who ship regularly is that UPS is no longer the great company that it was once.

If you want your orders to shipped promptly and avoid delays at major shipping hubs just avoid UPS.

It seems like if their trucks are not full at the hubs, they will hold your packages until the next day or more to fill them up in order to get most profitability and higher utilization, on the expense of the deliveries being done at a later time. Which is terrible considering how much you pay. Major competitor FedEx is always more reliable it seems.

Claims with UPS also seems like resolve in favor of UPS in a quick, swift and peculiar way.

After Hurricane Irma, our Local FedEx delivery trucks were on their regular routes with in a day, however after nearly a week, my scheduled Saturday delivery status which shows in truck and out for delivery, magically gets delayed, blaming the hurricane, which is absurd since here in Central Florida we are for most part back to normal already. It appears to me that the management at UPS is taking every opportunity, and using every excuse to resort to penny pinching, to save fuel, mileage, and not wanting to pay the price for doing business and therefore causing annoying delays on regular basis.

If you are operating an online business and selling parts or shipping to friends and family, I humbly suggest you avoid using UPS and choose FedEx or USPS, specially is you are shipping to Canada. UPS is the only company which will charge your clients on the other end a import processing fees, which is often around 35$ to 40$ USD which is aroud 50$ CND.

Thank you for reading, I tried to keep it short and sweet.

I wish UPS would eventually commit to offering better services in near future, but at the moment they do get a thumbs down, and it is what it is.
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Last edited by FRSToyota86; 09-17-2017 at 02:36 PM.
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