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Old 03-16-2016, 11:02 AM   #10
Shankenstein
Frosty Carrot
 
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Join Date: Jan 2013
Drives: The Atomic Carrot
Location: Baltimore, MD
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Here's my policy when getting dealer service:
- Find someone in the service department who races. There usually are a few.
- Show him your car and talk about their race car(s) for a few minutes.
- Mention why you're getting work done today, and get feedback on the difficulty of the repair.
- When you pick up the car, check-in with your new friend. Usually they will have kept an eye on things.
- If there's some leniency in the interpretation of your warranty... politely ask questions.

Being friendly and having a cool car goes a long way, with regard to dealer service.
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