Quote:
Originally Posted by SurfAndSand
I've had a bad experience with a vendor here. It happens, you get over it, they go on doing business.
I understand that there are some consumers who think they're entitled to everything as a consumer, but at the same time, a business has a responsibility to stand behind their product and service to a reasonable degree.
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This. I used to buy and resell stuff on Amazon to help cover college expenses. If I ever got a return request that was valid, I took care of it and had no qualms about it.One day, this guy sends me a return request for a GPU I sold. That's fine, I tell him. Mail it back and I'll refund the money. He then tells me that the GPU is not in Florida like the order said, but it was in South America. He didn't want to lose money on shipping it back, so I paid for the shipping and a bit extra for his trouble.For the next 6 months he'd email me weekly asking why he hadn't gotten the money. I had proof that Amazon processed the return, charged me for it, and sent it out. Every time he emailed me I'd tell him the same thing, and to file a report with Amazon if it still hadn't shown up. He had the gall to tell them I didn't communicate with him at all and they were looking into it. The next day he said he got the money, but no one from Amazon ever contacted me about it.Also, the GPU was busted up in the return shipping, so I couldn't even find something to do with it. If my job was to deal with people like this all of the time, I'd probably be in a deep depression. So I try to be as nice as I can to vendors, even when I have an issue.