01-16-2014, 01:31 PM
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#2953
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Senior Member
Join Date: Feb 2013
Drives: FR-S
Location: Phoenix
Posts: 2,605
Thanks: 733
Thanked 2,361 Times in 1,031 Posts
Mentioned: 345 Post(s)
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Quote:
Originally Posted by Ryan@Nameless
Our customer service is something that we strive to improve every single day. Both Jason and myself do the best that we can to answer any and all questions in a timely manner, with the most accuracy that we can with the information on hand.
Keep in mind that at our core, we are all car enthusiasts here at the shop, and every one of us has been in the same position as all of you as the consumer. I completely understand all of the frustrations that you are experiencing, I would just ask that you exercise some patience. We would not release a product unless we were sure that it was ready for production. All of the tweaks down at the dyno are allowing us to bring the best part possible to the table for you all.
I promise, as soon as I have the information available to me, I will post it. This isn't some elaborate attempt to mislead our customers in to buying something that isn't going to perform, that's not how we roll here. If it doesn't work, we tear it down and start over, simple as that.
7 rounds of prototyping have gotten us to this point, so we are very confident in our design.
As always, I will be an open book, feel free to PM, email, or call me with any questions or concerns.
-Ryan @ Nameless
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Send me a rental unit, ill toss it on the dyno and deliver results.
I am fairly certain there would be a number of locals that would test dummy it for me.
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