Quote:
Originally Posted by Adeets
One bad batch? By batch you mean 3 months of production then yeah, 1 bad batch.
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True, a long batch for sure, but remember it was the original batch and I'm sure they wanted to produce as many as possible. I am the first to agree that the first batch was bad and I think I may have been the first one to post pictures of the warped flanges. The quality was definitely lacking.
The way Borla handled the situation speaks volumes about the company. They have lost a ton of money by doing the right thing and sending out replacements to any customer that complained about quality at all and even refunding many in full. They have paid for gaskets and installs and didn't give anyone a hard time. Email the receipt and tell them what's wrong and a new one is shipped. Did they screw up? Damn right they did!! Did they stand behind the product and make it right? 100%!!
This week I installed a Mishimoto oil cooler. It has sprayed oil over every inch of my car and I even took it to FA20Club's shop to verify the install was perfect and they spent an entire day to find the same problem I did. We called them up and they suck!! I posted my results here and instantly a rep replied promising to make it right. Currently he hasn't done anything to help and when he finally got back to me yesterday afternoon he wanted pictures of the install and a receipt. Fine, no prob, I sent them back within 20 minutes of receiving the email and I asked if they could ship parts before the holiday weekend and no reply. After waiting for weeks to get the part my car has been down another week since receiving it. If Borla handled things this way I would tell everyone and anyone that was looking for a header but instead I stand behind them as a company.
I agree that the pictures of the header you posted are deplorable but the header I have on my car looks nothing like that at all!!