Quote:
Originally Posted by Weeber
I would seriously look onto anything that CSG Mike posts with much skepticism. If you take a few steps back and try to see this "issue" in a broader perspective you see that 99% of posts on DI seal problems or "engine fails" and "engine blowing up" originate from his (and regal's) posts.
Though I do understand CSG Mike's almost sinister approach, at the end of the day, cases like his are negligible and you should not fret.
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I'm not worried. My wife just got her JD and took the bar. If stuff breaks, we'll only use the legal option if we have to. Subaru has been good to us in the past. It was just the shifty dealership in Toledo we took issue with.
In case people don't know, dealers get paid a fraction of their usual labor rate for warranty work. Busy dealerships lose revenue if they're doing BIG repairs for half their usual labor and make no money on the parts. This might be why some dealerships have 'trouble' getting things covered under warranty.
You have no way of knowing what they told Subaru when the claim was sent in. If the dealer is saying warranty void, contact the manufacturer directly and provide as much documentation and evidence as possible. Save all service reciepts. If you do your own service, save all receipts for parts and fluids.
Document everything, every conversation, as soon as you start hearing that they're denying your claim. Sometimes just pulling out a voice recorder and asking to record the conversation will get things rolling. If they're hanging up on you or putting you on hold and never answering, get a video camera and record it. Depending on the state/country, you may have to get permission from the other party to record. Some states only require consent from one party, so all you have to do is pull it out and let them know you're recording the conversation so you can keep everything straight.