Quote:
Originally Posted by Anaxilus
Good luck running a business where you expect all your customers to accept responsibility and where your business doesn't take a hit for not supporting people who don't. Especially when it's a niche business w/ small volume. You can run your own business under ideal fantasy conditions like that but I wont and neither will many others. The prudent decision is to wait. While you are waiting, I'd recommend some Sun Tzu.
Btw, if you are in that much of a hurry, I'm sure you could snatch a kit from Australia one way or another.
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Might I point out that the ENTIRETY of my post kicking off this duscussion was:
Quote:
Originally Posted by Draco-REX
I thought CARB approval could be applied retroactively.
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And that the whining and impatience brought to the table, as well as the implication that customers would be told to "eff off" was of your doing:
Quote:
Originally Posted by Anaxilus
And what if they don't get it? They are supposed to support issues w/ folks in California that got the kit out of state or just tell a signifcant portion of their client base to just eff off? Bad business.
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Personally I think their approach sets their company philosophy above the other brands who are dumping their crap all over the market like crack dealers. From experience, I'd say the whiny impatient customers are the ones you don't want to buy your products anyway, too much hassle often leading to a loss. Better to cater to more competent and less neurological customers that don't ask for updates every 5 minutes.
If one were to actually think about what's involved in the tuning process, all the variables, the marketing, and support they will have to deliver, everything they've done makes sense apart from the mistake of promising early dynos and letting certain folk talk about it.
The fact that the kit is offered in Australia and not in the US yet tells you everything you need to know. So just think about what those differences are.
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