Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community - FT86CLUB

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-   Issues | Warranty | Recalls / TSB (https://www.ft86club.com/forums/forumdisplay.php?f=72)
-   -   Subaru refuses to work on FR-S (https://www.ft86club.com/forums/showthread.php?t=45570)

Rabble 08-30-2013 12:52 AM

Subaru refuses to work on FR-S
 
I called a few local Subaru dealerships about working on my FRS but each of them said they wouldn't touch my car. One of then even agreed that they were the same car.

Do we know if there is an agreement between Subaru and Toyota not to work on each other's cars? I am specifically interested because one dealer was open to the idea of working on a non-subaru car right up until I said it was a FRS.

Dephective 08-30-2013 12:58 AM

Any particular reason for having the work done at a Subaru dealership? I'd rather have the Toyota guys do it, as logic would suggest that they have more experience with them (10x more Scions than Subies.)

LeeMaster 08-30-2013 01:02 AM

Depends on what they are going to work on. If it's an oil change I dont see why not, but if you think about it as a business perspective, they probably dont want to work on your car because if they screw something up then it's gonna be on their ass because they think that it's the same car as the BRZ when it's not. I.E. suspension, OEM HID kit(when FRS is halogen), different radio dash/no navi, different wiring diagrams etc.

wrxgoose 08-30-2013 01:03 AM

There might not be any Toyota places around, and subaru might be the only one he can get to easily?

Dephective 08-30-2013 01:05 AM

The work wouldn't be under warranty, so they could think that's what you are assuming to get the work done as I'me sure. Otherwise, there's no reason a shop with ASE certified mechanics would turn down a paying gig.

n0m0h0s 08-30-2013 01:43 AM

I live in oakland, ca and we have a dealership that is a subie+Toyoder shop. Freaking awesome!!!

mav1178 08-30-2013 03:56 AM

Quote:

Originally Posted by Rabble (Post 1177674)
I called a few local Subaru dealerships about working on my FRS but each of them said they wouldn't touch my car.

If it's warranty work, there's no way Toyota is going to warranty a Subaru (and vice versa) for obvious paperwork and financial reasons.

If it's service out of warranty, then that dealer's just turning down liability.

Keep in mind that while this car may be a joint project, the financial responsibility is with each car maker once it leaves the factory. The BRZ is imported as a Subaru, not a Toyota, so for all warranty work it will be a Subaru (and only Subaru dealers can service it for warranty purposes).

-alex

suaveflooder 08-30-2013 04:39 AM

Quote:

Originally Posted by LeeMaster (Post 1177684)
Depends on what they are going to work on. If it's an oil change I dont see why not, but if you think about it as a business perspective, they probably dont want to work on your car because if they screw something up then it's gonna be on their ass because they think that it's the same car as the BRZ when it's not. I.E. suspension, OEM HID kit(when FRS is halogen), different radio dash/no navi, different wiring diagrams etc.

lol! WHAT?! @mav1178 is correct here. What you are saying has nothing to do with it. It really does come down to financial responsibility.

Anthony 08-30-2013 05:32 AM

If they normally work on any make and model car, I don't see what the problem would be if you're not trying to use your warranty. I'm not saying that they wouldn't do it because of this, legal/financial stuff can be pretty wacky, but from a more simple perspective it seems like if you're willing to pay for the work they're doing, what's the problem?

But if you're going in there asking for free repairs under warranty then... what the hell are you thinking? Might as well go try a Chevrolet dealership too.

Rabble 08-30-2013 09:46 AM

Oh, it was because their price was cheaper vs toyota for the same service

gt8613 08-30-2013 10:52 AM

Quote:

Originally Posted by n0m0h0s (Post 1177737)
I live in oakland, ca and we have a dealership that is a subie+Toyoder shop. Freaking awesome!!!

Wow, whats it called? I live I the sbay so am curious...

Sent from my SAMSUNG-SGH-I537 using Tapatalk 2

ZionsWrath 08-30-2013 10:56 AM

umm dealers usually work on their brand. Even if the car is 100% identical I dont see them doing it. 10000000000x that if you are trying for warranty

tennisfreak 08-30-2013 11:02 AM

Quote:

Originally Posted by Rabble (Post 1178089)
Oh, it was because their price was cheaper vs toyota for the same service

call more than one dealership because they are all different.
I am taking my Tacoma in for brakes. One local dealer quoted $275 while another said $215. These were both Toyota dealerships.

HunterGreene 08-30-2013 11:04 AM

Quote:

Originally Posted by Rabble (Post 1178089)
Oh, it was because their price was cheaper vs toyota for the same service

:iono: I'd just call the Toyota dealership and tell them there's a competing shop that will do the work cheaper (don't mention its Subie). See if they'll deal.


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