Should I let Toyota replace my fuel pump?
 

Hello,

During maintenance the service tech noticed there was a new fuel pump available for my car and ordered it.

The fuel pump arrived and they want me to bring my car in, but the thing is.. It's the SU003-05176 pump, which has already been confirmed to NOT FIX the crickets.

I told him that, but he still wanted me to bring the car in anyway. He is dead set on installing it.

Should I do it? Will I be punished for refusing to let them put the pump in?

I just don't see the point if the pump doesn't fix the issue, but these guys are really insisting on it.

Thanks!

You wont be refused, but I guess they could deny you further fixes to fuel related issues somehow? Also the crickets are not caused by fuel pumps at all...so yep. not going to fix your crickets

What are you talking about? The High Pressure Fuel Pump is the most common cause of the cricket noise...I know, I just had mine replaced with the NEW revised pump...and guess what, no more crickets. Get your fact straight.

Was this part SU003-05176? Or is there an even newer one out?

not everyone has permanent fix.
some people had success but came back later.
some people had same problem like old pump.


how many mileage and period time since you replaced pump?
this will help other people.

I didn't bother take it to the dealer to fix it

1. I see they don't have permanent solution yet.
2. I don't want to waste my time

Until there is permanent fix, i won't go in and replace pump every time they get new one.

I would not have them replace it. Like you are saying, they do not have a fix, so why keep swapping it out with nothing changing, it's a waste of time, unless it's a fix. But if they do refuse to help you with it later because you chose not swap it out now(which i think they won't do) i would just do it. Good luck!

I would hold off on it. The way I see it is that everytime your car is under repair is another chance for 'complications'.

It's like needless surgery if it doesn't fix anything.

"I can't cure your cancer but I can give you a lung transplant for free!".

You have a 2014 FRS.... you never confirmed if you have crickets though....

Also, if you do have crickets, what is your build date?

If you don't have crickets, leave well enough alone. Always refuse anyone wanting to touch your car that doesn't have to. Would have thought the 2014 would have already had the latest pump in it anyway...

I do get crickets, but only when it is warm out and the engine has been running for awhile. They come and go.

The latest pump seems to have been released back in mid-october, which is a few weeks after I purchased the car.

At this point i'm very hesitant, as I just don't see a point if the pump is confirmed to have not fixed the issue for most if not all people.

For your reference: http://tbertran-misc.s3.amazonaws.co...uelpumpTSB.pdf

I've had that issue since I got the car 16 months ago but, like you, every time it happens it's when the car is well warmed up (usually not close to dealership or when they're closed).

They've always insisted that they wanted to see the problem in action before doing any replacement so there's something good about having a proactive service tech... :)

Love your circumstantial evidence :bonk:

The original part number superseded to another one. They no longer make the old one. SU003-05176 is the new number

What is your FRS' build date?

free fuel pump? hell yeah!

To be fair, the one universally consistent observation of this is that the crickets usually do not occur until the second tank of gas (at the soonest which is why the poll has 300 miles on it) and that a fresh pump is quiet for at least a tank of gas. Indicating that after an initial break in period the pump starts chirping.

I fail to see how it can be anything other than the pump.

Does anyone actually know what make and model the HPFP is?

EDIT: Reason I ask is because I want to look at breakdown of the unit and see why it would chirp like that. Just cuz...

^No exact answer but from what I've heard, the ethanol in fuel eats at some seals internally. Don't know for sure just sharing what I've been told.

This is the best we have:
http://www.ft86club.com/forums/showthread.php?t=41776

This is my third pump...not really circumstantial, the crickets are known to be from the HPFP it's not a guess and Toyota/Subaru have admitted it. Whether or not the crickets will come back is yet to be seen but the crickets ARE from the HPFP. So far I have 1000 miles with the new pump so it's looking promising but I'm not going to hold my breath.

Sure allow them to install it. Nothing to lose

To be honest I see no reason to NOT have them install it. If it was a computer and someone wanted to replace a stick of RAM for free just because it was newer, I would say "Hell Yeah, when do I bring it in?"

The crickets will be back on the new pump, it's just a matter of when. I'm convinced it's a lubrication issue. Temperature doesn't affect my crickets on the new pump. Someone just posted today in the other main thread after 6,000 km, crickets returned on the new pump.

Lol. Bad idea.

Hi guys,

I was concerned about complications from the install, but I went ahead and let them put it in anyway.

Upon getting the car back, I immediately noticed a brand new "Ticking" sound coming from the HPFP, it was really noticable when cold, but seemed to go away once it was warmed up.

The car seems to actually be running a little better with the new pump, but I found it odd that they did not reset the ECU. I would assume any type of mechanical work on a car would require disconnecting the battery...

I'll keep you guys posted on the "Ticking" noise, I'm hoping it was just a "Brand new part" noise and will go away in a day or two. If not, back to the dealership I go... :burnrubber:

Returned the car to the dealership, after about 5 hours I got a call back saying it was a "normal noise", and this coming from the guy who initially heard it with me and agreed that it was a new noise, and a weird one at that.

He said they are going to listen for it again tomorrow morning when its cold and get back to me, but I'm starting to become concerned that they are going to try and force the car back to me with this new noise as a permanent feature. What would my options be in that case? Can I take it to a different service department and have them try and fix it? Or does my warranty lock me to the place I bought it at?

There is no way this noise is normal, my old pump worked fine and never made this noise once in over 2,000 miles. If I get the vehicle back without the noise fixed, Ill record it and post it up and see if any of you have heard it before.They are claiming they heard the same noise from another FR-S on the lot, but

A: I don't believe them

and

B: Even if it's true it's a BAD sounding noise that was never present before they performed service on the vehicle.

Hoping these guys figure this out tomorrow and this doesn't have to go down a bad road. =\

Sorry for the new noise issues. But for other people, let this be a warning when you decide to let people you don't know work on your car. T10 tech or otherwise. Stealerships are structured to make more money the faster they work, which means they can never ever treat your car the same way they would treat their own. Each car repair has a set number of hours assigned for that job completion. Beat that number, make money. Take longer and lose money. This means they are incentivized to cram as many hours worth of work into as few hours of actual labor as possible to maximize revenue. Warranty repairs also need to be in and out asap. However, they do loose time and money if they have a 'comeback'. Which is why he's fucking with you now. They don't want it back cuz he'd be working for free.

This all assumes the tech in question was actually properly trained in the first place and gives a shit.

Ultimately, no one will care about your car as much as you do.

Worse come to worse, write a letter to Toyota Motor USA about your dealer. Or threaten to first.

Ok so yea that is the way most repair shops operate but why does that automatically mean that the techs don't care about the cars? I sling wrenches flat rate for a living and can tell you that techs that don't give a shit about the cars they work on are actually rare and if they are there, they aren't working for long. We do what we do well and if we can do it quickly and make money, why should it matter? Every tech I work with cares about the quality of work they put into each car they work on whether they make good time on it or lose time. Don't make assumptions.

That's ridiculous.. Why get something installed if you know it won't fix anything or end up being worse? Not to mention the risk of abuse, scratches and dings to your car from it being handled at the dealership?
And who do you think ends up paying in the end for all these "free" fixes?
We do..
Just wait for a proven fix.. A little noise in the meantime isn't going to hurt anyone.. Bunch of whiners..

We just have different points of view on this. I am OK with my "trying something" in order to get my car fixed. I am also OK with the fact that every time someone works on my car there is a cosmetic damage risk. But then again, I always make a point on meeting the person that works on my car before they start working on it at the dealer.

I fail to see how meeting someone at the dealer "protects" your car. Do you also meet the people who shuffle it around and park next to it, etc... Why risk it for a chirp when it functions fine. Waiting for a known fix seems to make more sense they having the same parts replaced with the same results..:bonk:

It's called passive influencing and it takes a slightly high level of Emotional Intelligence and some of the best corporate leaders use it all the time. But in essence, you establish an opportunity to communicate what's important to you, so that they give you the priority instead of to "themselves" (dealer). Establishing a relationship! They will then know you are entrusting them with a very prized possession of yours and will treated as such. That said, if you meet a complete a-hole then go to another dealer immediately!

And if you still don't get it, no worries.

You can go to any dealership for warranty work. You are perfectly within your rights to do so and the only problem would be if the new dealership agrees with the old one that there isn't a problem.

As for your problem, most would describe the sound this car makes as 'ticking' so you'd have to post up video for more concrete solutions, or even acknowledgment that something is wrong. The car ticks, it's normal. You may not have heard it due to the chirps, I don't know but until you post a video you're not going to get much sympathy.

We're not making assumptions. We're making decisions based on prior experiences of poor work done in the past at dealerships/shops employing people like you. There are horror stories abound, even on this forum on a car so new:

http://www.ft86club.com/forums/showthread.php?t=27474

I had a nice little rant going, but I don't think it's necessary. Simply put I've had more bad experiences with mechanics than good ones when it comes to getting work done on family/friends vehicles (I've only had 3 jobs performed by someone other than me; replacing a windshield, rebuilding a driveshaft, and mounting tires, they went well). There are some fantastic apples in the bunch, but it only takes a few to ruin the bushel. Sounds like you've got a good place to work, enjoy it and try and stay there as long as you can, it's easy to get jaded about any industry.

I get it.. And I have done the same in the past. I had my Z06 in for service. Make them walk the car and always bring it in clean and perfect. The service writer acknowledges it all.. But it only passes thru his hands to others who aren't aware of the anal owner and could care less. That was for a leaking tranny tail shaft.. You are talking about replacing a part with the same part known to have the same issues. Waste of time, resources and increased risk of other issues..
And if you still don't get it.. No worries.

I was under the impression that the part in question is an "updated" part and not the same one.

I just got my '14 FRS. No crickets... Yet... It's running on 93 Costco Gas.

Just read this forum.. The problem seems to still exist regardless of the replacement parts used. They are aware of the problem and still seem to be looking for a fix.
Since the issue is basically just some chirping and all is functioning fine, waiting a bit more might save some time and aggravation.
But then again.. You're creating more demand for the fix, so it's all good.

I use the same. I haven't had any chirps in several months..
Also use SAMs , Exxon, shell.. Still on original pump. Service mgr wanted to
Change mine when I mentioned it, he said they have the modified pumps. This was last summer.. I told him to log my complaint and I'll be back someday when they get it right.

Good!

Congrats! Mine and many others had the chirping start at around 600 miles.
It's not that bad really.. Some DFI systems sounds are louder than others.
I agree the chirping isn't normal.. But it hasn't affected performance in any way.
Just another "distinctive" sound from this minimalistic sports car..