I've ordered parts from Japanparts multiple times without issue, and they've always been very good about communication. I believe they have a section on their website (at least they did prior to the new one they just launched) to inquire about an order - I did this with one of my items after about a week, and they got back to me quickly informing me that they were waiting for one of my parts to come in.

If it is a less popular item or a more obscure part, it is likely the at they do not keep the item stocked or on-hand, and instead order it directly from the company when you order it through them. When they receive it, then they forward it to you along with any other items you've placed in that order.

I would just contact them and ask for an update if it is concerning you, but I've placed 3 - 4 orders with them in the last three months, and I've always received my order in a timely manner. I don't think you need to be worried about them scamming you, or anything of that sort.

You will also likely be hit with import fees when ordering from JapanParts (not always, but I've seen it happen often enough). There are many companies that deal in mostly JDM and have all your bases covered (hint hint ;) )

Update: They sent me the Tracking Number. It was sent out today. I guess it takes 7 days to process? :iono: I guess for future references for people who have this issue, it can take up to 7 Days to process your request?

Sent via EMS, almost no import fees.
Sent via FedEx/other courier, always import fees + duties.

What's surprising about this part? It's all over their site and I explained before, many items they sell aren't in stock and are subject to lead time(s) from where it is coming from. Especially OEM parts.

Imaging you owning an e-commerce site and you sell everything from your local dealer. They have to order parts to the manufacturer. Many sites we shop from are part-time businesses.

-alex

Definitely, that's why pick and choose your vendors wisely ;)

Also, I've been hit with fees by EMS before -- not often, but I've seen it happen (that's why I'm sure you wrote "almost no"). Most of the time it goes through but it's a possibility.

Thank you to @N1rve for sharing his experience though. This is important for other people in making a future decision! :cheers:

I ordered through Japan parts about half a year ago, and it took about two weeks for me to get a tracking #. I'd say it's the norm to wait a while, I ordered a few things from different sites based in Japan and the wait was the same as well.

And as far as import fees, so far with japanparts I wasn't hit with any, from other stores though I've been hit with some fees. (For figures, not parts)