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-   -   SiriusXm - 4 more months of free Sat radio (https://www.ft86club.com/forums/showthread.php?t=28991)

SXM_Help 02-19-2013 10:50 AM

SiriusXM Help
 
Hi there-

Could you send me an email with your contact information to sxm_help@siriusxm.com, so we can get this set up for you.

Thanks,
SiriusXM Digital Care Team


Quote:

Originally Posted by jimbobrand (Post 734855)
I got that letter a few months ago and I still don't have the traffic alerts on my navigation.


SXM_Help 02-19-2013 10:51 AM

SiriusXM Help
 
Hi there-

I apologize for your experience. Could you please send me an email with your contact information to sxm_help@siriusxm.com, so we can help with your subscription and answer any questions you may have.

Thanks,
SiriusXM Digital Care Team

Quote:

Originally Posted by gily25 (Post 743907)
Their customer service is so messed up...they could not seem to understand the concept of "seasonal car" I wanted them to do 6 months with an automatic 6 month hold but was told I would have to call for the hold and then for reactivation. I just hung up...I'll call them when the car cover comes off and it leaves the garage for a Spring voyage.


SXM_Help 02-19-2013 10:52 AM

SiriusXM Help
 
Hi there-

I'm sorry to hear about your experience. Could you send me an email with your contact information to sxm_help@siriusxm.com so we can help.

Thanks,
SiriusXM Digital Care Team

Quote:

Originally Posted by russv (Post 734951)
If you have ever tried to call SiriusXM you get someone from India. After arranging for any changes you are then passed off to someone else to "authorize" the change who tries to upsell. I gave up on SiriusXM.


SXM_Help 02-19-2013 11:03 AM

Hi there-

Could you send me an email with your contact information to sxm_help@siriusxm.com, so we can help get this fixed.

Thanks,
SiriusXM Digital Care Team

Ranatsu 02-19-2013 11:36 AM

Quote:

Originally Posted by jimbobrand (Post 734855)
I got that letter a few months ago and I still don't have the traffic alerts on my navigation.

same

immortal_suby 02-19-2013 09:42 PM

The traffic alerts are completely wrong and useless. I'd love to see the model for how they get and apply their information. Google maps on a smartphone is way more accurate than the sirius system.

tripjammer 02-22-2013 04:03 PM

The XM traffic works perfect here in San Antonio...

Longhorn248 02-25-2013 07:08 PM

I had my unit replaced just before the initial 3 month trial was up. That was almost five months ago and I haven't received anything from Sirius about a new subscription or trial period.

Oh yeah, I also get traffic alerts when there isn't any traffic.


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